Creative Market  Reviews 7,175

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,152 reviews, reviewers had a great experience with this company. Customers consistently praise the wide variety of high-quality products available, including fonts, templates, and graphics, which are often described as unique and valuable. People find the website easy to use, with a hassle-free purchasing process, clear licensing, and instant downloads. The pricing is frequently mentioned as reasonable, making professional design assets accessible. However, some people were dissatisfied with specific purchases, reporting that the downloaded product did not match the description or illustration. A few customers experienced issues with files not opening or fonts not translating as pictured. There were also occasional complaints about difficulties with the search function due to the vast number of listings, and some reviewers noted problems with customer support regarding refunds for faulty products.

What people talk about most

Product

Customers express satisfaction with the product selection and quality. Many reviewers praise the wide range... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Website

Users describe positive interactions with the website, often highlighting its ease of use for purchasing and... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the high... See more

Price

Reviewers highlight positive aspects of price, often describing them as great, reasonable, and offering good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

my account hasn't worked properly for ages and customer support hasn't helped apart from saying to clear my cache, but purchasing as a guest works and it adds it to my account. So thats annoying but I... See more

Company replied

Rated 5 out of 5 stars

Creative Market provides useful tools for individuals and businesses that rely on visual communication. Simply looking through their vast array of products is a total pleasure. Most items are unique a... See more

Company replied

Rated 5 out of 5 stars

This is the only site I get commercial license from for illustrations and fonts. It’s hassle-free, can redownload purchases whenever (helpful when I change laptops/gadgets) and I just trust it. I fo... See more

Company replied

Rated 5 out of 5 stars

Creative Market has become my go-to for design resources. The variety is incredible, fonts, templates, graphics, themes, and the quality from independent creators is consistently impressive. I love t... See more

Company replied


Company details

  1. Online Marketplace
  2. Graphic Designer

About Creative Market

Written by the company

Creative Market is world's marketplace for design. With millions of design assets from artists in 190 countries around the world, we empower creators to bring their creative ideas to life.

Find the perfect template, pair it with a striking image, and overlay beautiful type. Creative Market is home to millions of design resources that work great together.


Fonts

Graphics

Templates

Unlock even more benefits with a Creative Market membership. Save up to 20% on everything and get access to our monthly drop - up to $1000 in free assets every month!


Learn More

Get Free Goods

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Rated 5 out of 5 stars
Creative Market  logo

Reply from Creative Market

William,

We're happy to hear that you enjoyed our creative content! Thank you for your positive feedback; we appreciate it a lot.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Quickly and easily found the exact font I needed!

Quickly and easily found the exact font I needed! It was so easy to search, order and download–and well worth the price not to have one of the many over-used fonts suggested by Canva.

13 March 2026
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Reply from Creative Market

Lisa,

We're happy to hear that you quickly found the perfect font! We're glad the search, order, and download process was easy for you. Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Whenever I'm looking for a special…

Whenever I'm looking for a special font, I know where to go! It's so easy. You just pay for the font and download it instant availability.

7 March 2026
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Reply from Creative Market

Dawn,

We're happy to hear that you know where to find special fonts! We appreciate your positive feedback regarding the easy payment and instant download. Thanks for sharing!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Great experience every time

Great experience every time! A group of extremely artistic and creative individuals that have high-resolution products at a decent price. I would highly recommend!

9 November 2025
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Reply from Creative Market

Hi There,

We're glad you enjoyed your experience! It's wonderful to hear that you appreciate our team's creativity and the quality of our products. Thank you for recommending us!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I recommend CreativeMarket—I always…

I recommend CreativeMarket—I always find what I need there.

14 February 2026
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Reply from Creative Market

Pawel,

We're happy to hear that you always find what you need on Creative Market. Thank you for sharing your positive experience with us!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Always easy to shop!

Always easy to shop.

5 March 2026
Creative Market  logo

Reply from Creative Market

Cate,

We're happy to hear that your shopping experiences are always easy. Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I enjoy Creative Market and visit regularly

I enjoy Creative Market, and it is an important part of my design workflow. I subscribe to the '20% off + 995 credits monthly' plan and always check the monthly free downloads (especially fonts). I find this habit keeps my font collection fresh and growing, and helps me stay on top of new developments and trends.

I do suggest that your search features continue to improve; it would be helpful to narrow down font searches more (for example, by filtering by categories, as on other font-purchasing websites).

2 March 2026
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Reply from Creative Market

Shannon,

We're happy to hear that you enjoy Creative Market and find our monthly plan valuable for your design workflow. We appreciate your suggestion regarding the search features; we'll consider improvements to help narrow down font searches. Thanks for the feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

Cannot communicate with creator

Cannot communicate with creator, that is, if I can get logged in. Multiple errors throughout the website making navigation a nightmare. Not a good experience for me.

11 March 2026
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Reply from Creative Market

Hi Jason,

Thank you for your review.

We are sorry to hear about your troubles with messaging the seller. From the support ticket you created, we can see that you have not authorized your account, which is required to message Shops on Creative Market.

From a navigation or error perspective, we are unable to replicate this. We kindly ask that you please provide further examples to our Support Team so we can ensure we address this.

Thank you for working with us!

- CM

Rated 5 out of 5 stars

Support team was great

Support team was great - highly responsive and helpful

4 March 2026
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Reply from Creative Market

Hi There,

We are happy to hear that our support team was helpful and responsive! Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Creative Market is easy efficient!

Seamless experience as usual.

10 March 2026
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Reply from Creative Market

JH,

We're happy to hear that your experience was seamless. Thank you for your continued support and positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

Fake Photoshop Brushes preview

The preview of the Photoshop brushes I purchased looked absolutely nothing like the brushes when actually used. Waste of money.

10 March 2026
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Reply from Creative Market

Hi Alex,

Thank you for your review.

We would love the chance to work with you to correct this experience. While we don't have a Support ticket from you, which is always best when you run into any issue, we kindly ask you to please create a ticket with examples like:

- Order number
- Product link in question
- The difference between them(preview VS what you downloaded)

Email: Support@creativemarket.com

From there, we can work with you and the Shop to correct this.

We look forward to hearing from you.

- CM

Rated 5 out of 5 stars

Easy to navigate and very helpful…

Easy to navigate and very helpful search function based on style.

3 March 2026
Creative Market  logo

Reply from Creative Market

Nathan,

We're happy to hear that our website is easy to use and the style-based search function is helpful for you. Thank you for your positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I continue to find amazing new…

I continue to find amazing new resources, and their customer service rocks.

9 March 2026
Creative Market  logo

Reply from Creative Market

Adam,

We're happy to hear that you are finding valuable resources and that you appreciate our customer service. Thank you for your positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 4 out of 5 stars

Problem solved quickly and efficiently

Problem solved quickly and efficiently

7 March 2026
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Reply from Creative Market

Dina,

We're happy to hear that your problem was solved quickly and efficiently. Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

My favorite creative site!

I have to say I love the Tuesday freebies haha but all that love keeps me coming back to Creative Market and buying tons of elements because the quality and variety and prices are amazing.

4 March 2026
Creative Market  logo

Reply from Creative Market

Hi there,

We're happy to hear that you enjoy the Tuesday freebies! It's great to know that our quality, variety, and prices keep you coming back for more amazing elements. Thank you for your positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 4 out of 5 stars

Plenty of content and easy to navigate

Plenty of content and easy to navigate, and importantly an option for filtering by No AI (But a star had to be taken off for allowing it at all)

3 March 2026
Creative Market  logo

Reply from Creative Market

Hi There,

We appreciate your feedback and are glad the navigation and filtering are helpful. We acknowledge your concern about the AI option and value your perspective.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Font purchase

This is my second time buying a font with Creative Market. Super smooth process, thank you!

3 March 2026
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Reply from Creative Market

Hi there,

We're happy to hear that you had another smooth experience purchasing a font from our marketplace! Thank you for your continued support and positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

I would give zero reviews

I would give zero reviews, but it’s not an option. I ordered a bubble brush set for Procreate. I don’t care that it cost $4 more than the listed price (you might), but the problem was that they sent me a METAL BRUSH set. I immediately tried contacting them (I needed the tools for a project) and only received an email letting me know how busy they were. I’m busy too. They took my money and didn’t provide the product. I’m in the process of getting a refund from pay pal, but the money isn’t the issue. I’m tired of people not doing their job properly. I refuse to do business with disreputable people/companies.

11 March 2026
Unprompted review
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Reply from Creative Market

Hi Michele,

Thank you for your review.

We are sorry to hear about your recent purchase from us and will do everything we can to help get this resolved.

From what we can see, our Support Team reached out to you as soon as you created the ticket(TicketID:577371). From what we can see in our system and on your receipt, the product listed and the product you purchased are "Liquid Metal Procreate Brushes".

If you did not mean to purchase this, please continue to work with our Support Team, as this will be faster than going through PayPal. They will need information from us, and we will then need to provide the receipt and the product, which states that you purchased Metal Brushes.

Either way, we are here to support you, and we look forward to hearing from you in the support ticket.

Thank you for working with us to resolve this!

- CM

Rated 5 out of 5 stars

Fast and easy to purchase

Fast and easy to purchase. The artwork of great!

6 March 2026
Creative Market  logo

Reply from Creative Market

Catharine,

We're happy you found the purchase fast and easy! We appreciate your positive feedback on the great artwork. Thank you!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

too may marketing emails

too may marketing emails. you guys are flooding my inbox with junk.

6 March 2026
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Reply from Creative Market

Hi There,,

We appreciate your feedback here and can totally understand where you are coming from!

With that, you have full control over the marketing emails you receive from us. You can unsubscribe from the footer of the email for that campaign and/or unsubscribe from all marketing subscriptions through your account settings.

https://support.creativemarket.com/hc/en-us/articles/203202720-Managing-Creative-Market-Emails-and-Notifications

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM

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