Guys don't use this app all sorts of charges from all over the world will start appearing on your credit card after trying their free trial. I canceled it was charged and the trial period didn't end.... See more
Company replied
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I recently discovered VistaCreate. I have used Canva for a while now, but now, having discovered VistaCreate, I was pleasantly surprised by how easy it was to navigate. There are plenty of template ty... See more
Company replied
I use VistaCreate for our Thumbnails and Cutouts. I particularly like the fonts and that they are categorised eg vintage/serif etc and the ease of maneuvering the different elements, and also being ab... See more
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My beginnings as a contributor in VistaCreate may not be a breeze, still, the company gathered a supportive and helpful community that guides co-contributors on their designing journey. I personally... See more
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Company details
Written by the company
VistaCreate is an all-in-one graphic design and content creation platform built to help businesses and creators turn ideas into visuals that get noticed. Whether you’re promoting a product, building a brand, or creating everyday marketing content, VistaCreate gives you the tools to make it happen. Choose from 200K+ professionally designed templates and 170M+ royalty-free creative assets, including photos, videos, and vectors. Generate original visuals with AI, customize designs in an intuitive editor, create and refine text, remove backgrounds and objects, and get suggestions to improve your designs. Go further with Brand Kits, animations, video editing, one-click resizing, team collaboration, and social media scheduling. Create content for digital platforms or prepare designs for print, all in one place. Formerly known as Crello, VistaCreate has been part of the Vista family since 2021, continuously expanding its creative capabilities. With a free Starter plan and advanced Pro features, great design is within everyone’s reach. Start with what you have. Finish with designs your customers notice.
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3.4
Average
895 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I tried the website because it was…
I tried the website because it was supposed to offer free templates. There was nothing free.
10 April 2024
Reply from VistaCreate
Hi there!
Thank you for trying VistaCreate. We're sorry to hear about your experience.
Our Starter plan indeed offers a range of free features, including ready-to-use design layouts, templates, creative assets, photo and video editing tools, logo maker, and much more. You can explore all the features included in the Starter plan here: https://support.create.vista.com/hc/en-us/articles/360021367319-What-is-included-in-the-Starter-plan
Please note that certain features may require a PRO signup. Please check HelpCenter link https://support.create.vista.com/hc/en-us/articles/4408694015506-Why-should-I-sign-up-and-use-VistaCreate to see what you get using Starter and Pro plans.
We've also followed up via email to understand the issues you faced while using the Starter plan. Your feedback is valuable to us, and we're here to assist you further.
Reply from VistaCreate
Hello!
We're thrilled to hear that you consider us the best! Thank you for your kind words and for choosing our services.
We're committed to maintaining the highest standards and ensuring your continued satisfaction.
If you ever need any assistance or have feedback to share, please feel free to reach out. We're here for you
Reply from VistaCreate
Hi there!
Thank you for your positive review! We're delighted to hear that our services have met your needs.
If you have any further questions or require assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority!
the company renewed my account witout…
the company renewed my account witout any warning detqailsididnot want to renew
8 April 2024
Reply from VistaCreate
Hi there!
Thank you for your feedback. We apologize for any confusion regarding your account renewal.
If you choose not to cancel your membership before the trial period ends, automatic deductions will occur. This is standard practice for subscription services.
Additionally, you have received a 14-day trial period upon sign-up, clearly outlined in our Return & cancellation policy: https://create.vista.com/faq/legal/cancellation_policy/cancellation_policy/. You can also check an article in our HelpCenter https://support.create.vista.com/hc/en-us/articles/4408695394066-What-is-the-return-and-cancelation-policy-of-VistaCreate and guide on how to cancel it here https://support.create.vista.com/hc/en-us/articles/360013595114-How-do-I-cancel-my-VistaCreate-Pro-subscription.
We've reached out via email to swiftly resolve this matter to your satisfaction. Your understanding is appreciated.
Reply from VistaCreate
Hi there!
Thank you for your kind words! We're thrilled to hear that you've been consistently satisfied with our products.
Your satisfaction is our top priority, and we're grateful for your continued support!
Reply from VistaCreate
Hi there!
Thank you for providing feedback! We're glad to hear you're happy with the printing quality, which includes stickers and other stuff. Providing high-quality prints is one of our main goals, and we're thrilled to hear you're pleased with the outcome.
If you have any more input or if there is anything else we can do for you, please let us know. We appreciate your support!
Reply from VistaCreate
Hi there!
Thank you for your wonderful review! We're thrilled to hear that you found VistaCreate easy to learn, and easy to use and that you achieved great results. Your satisfaction is our top priority, and we're delighted that our platform has met your expectations.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Excellent stuff and easy to use
30 March 2024
Reply from VistaCreate
Hi there!
Thank you for your review! We're delighted to hear that you find our platform excellent and easy to use.
Your satisfaction is our top priority, and we're committed to providing you with the best experience possible.
If you have any suggestions for improvement or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
I've been trying to get help to cancel…
I've been trying to get help to cancel all of my accounts and 2 subscriptions that I haven't been able to use because you guys made an update and it really messed up my log in process. I just need to cancel all my accounts so I can re register and subscribe!
28 March 2024
Reply from VistaCreate
Hi there,
Thank you for bringing this matter to our attention. We understand the importance of addressing your concerns and apologize for any inconvenience you've experienced.
Please be advised that you could have easily canceled a subscription on your device, by following these instructions here: https://support.create.vista.com/hc/en-us/articles/360013595114-How-do-I-cancel-my-VistaCreate-Pro-subscription
Rest assured, our team is fully committed to assisting you in promptly resolving this matter. We've already emailed you to ensure we address your needs effectively. Your satisfaction is our top priority, and we're dedicated to providing you with the best possible experience.
Reviewing our previous communication, we noticed that a follow-up email was sent for further assistance. Please check your inbox for detailed instructions on how we can help resolve your issues. We're determined to find a solution for you as soon as possible.
If you have any additional questions or concerns, please reply to our email; we'll gladly assist you further.
Thank you for your patience and understanding.
Reply from VistaCreate
Hello,
Thank you for reaching out to us and expressing your concerns.
We'd like to understand more about the issues you're facing so we can assist you further. Could you please provide us with more details about the specific problems you're encountering?
Additionally, we've sent you a follow-up email to address any issues you may have. Please check your inbox for further assistance.
We're here to help and improve your experience with us. We haven't received any previous requests from you, so we want to ensure we promptly address any concerns you may have.
Thank you for bringing this to our attention.
I don't know how this got on auto pay…
I don't know how this got on auto pay I've never used it I see I've been charged for twice and I don't know how to stop it..
26 March 2024
Reply from VistaCreate
Hello there!
We want to assure you that we take your concerns seriously. It's important to clarify that all charges are in line with our terms of service, which you agreed to upon signing up. It seems you signed up for the Pro subscription, and unfortunately, it appears you missed canceling it before the trial ended.
We understand subscription management can be tricky, but you had the option to cancel directly through your account settings or reach out to us for assistance. We didn't receive any previous cancellation requests from you.
However, we've taken steps to address this issue. We've sent you an email to confirm the refund request. Rest assured, we're here to assist you every step of the way!
If you have any further questions or concerns, please don't hesitate to let us know.
Reply from VistaCreate
Hi there!
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. Your satisfaction with our platform is our top priority.
If you ever need assistance, feel free to reach out. We're here to help!
Reply from VistaCreate
Hello,
Thank you for your review! It's wonderful to know that you had a positive experience with our platform and that you were able to easily navigate through the selection to create your project. Your satisfaction is our priority!
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Very poor customer service and…
Very poor customer service and assistance with technical issues involving site/platform. Very small, limited and repeated selection of videos when browsing various genres/categories.
24 March 2024
Reply from VistaCreate
Hi there!
Thank you for your feedback, and we want to reassure you that addressing your concerns is our top priority. We have checked all the assistance provided for the issues you reported.
In cases where we couldn't reproduce reported issues. We promptly followed up with you and attached the download design. We proactively requested additional data and suggested troubleshooting steps, as all worked perfectly from our end.
There was a reported issue with the Upload button, and our tech team promptly addressed and resolved it. We provided you with a follow-up the next day confirming the fix and proof of resolution.
Additionally, we have not received any new issues reported. We've sent you a follow-up email to collect more information and assist in resolving any outstanding concerns.
Please be assured of our commitment to ensuring a smoother experience for all our users. If you have any further concerns or need assistance, please don't hesitate to contact us.
Your satisfaction is important to us, and we're here to help!
Every thing I want for creating my…
Every thing I want for creating my covers, I can find. Great help when I need it. Thanks.
24 March 2024
Reply from VistaCreate
Hi there!
Thank you for taking the time to provide us with your positive feedback. We greatly appreciate it. We're thrilled to hear that you find everything you need for creating your covers with us.
If you ever need further assistance, don't hesitate to reach out. We're here to help.
Thank you for choosing us!
I love the templates
I love the tempkates, the aninations and everything. I started with Crello many years ago and its great to be back here in Vista. This is such a wonderful and amazing App. I love everything in it. Thank you so much for allowing me to use
24 March 2024
Reply from VistaCreate
Hi there!
Thank you for your fantastic feedback! We're thrilled to hear that you love the templates, animations, and everything VistaCreate offers.
We're delighted that you find our app wonderful and amazing. Your support means a lot to us, and we're grateful for the opportunity to serve you.
If you ever need assistance or have questions, please don't hesitate to reach out. Thank you for choosing VistaCreate!
Reply from VistaCreate
Hello,
Thank you for your feedback! We're thrilled to hear that you find our platform exciting and easy to master. Your satisfaction is our priority, and we're committed to providing you with a seamless experience.
If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to helping you succeed with our platform!
Reply from VistaCreate
Hi there!
Thank you for sharing your experience! We're delighted to hear that you find our platform easy to use for creating posters. Your satisfaction is our priority, and we're thrilled that our user-friendly app has been helpful to you.
If you ever have any questions or suggestions for improvement, please feel free to reach out. We're here to help and continuously enhance your experience.
Thanks for your support!
Good and Exl
18 March 2024
Reply from VistaCreate
Hi there!
Thank you for your feedback! We're pleased to hear that you've had a positive experience with our platform.
If there's anything specific you enjoyed, or if there are areas where you think we can improve further, please let us know. Your insights help us enhance our services to better meet your needs.
We appreciate your support!
Very good program
18 March 2024
Reply from VistaCreate
Hi there!
Thank you for your glowing review! We're thrilled to hear that you're finding our platform very good. Your satisfaction is our top priority, and we're committed to continuously improving and providing you with the best experience possible.
If you have any suggestions, questions, or need assistance with anything else, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you even better in the future!
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