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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the quick and efficient delivery service, often noting that orders arrive sooner than expected. The ordering process is frequently described as easy and straightforward, with a clear and user-friendly website. However, some customers also noted issues with delivery times, mentioning that their orders took longer than anticipated to arrive, with a few instances of orders not being received. A small number of people also reported receiving incorrect items or having trouble with product compatibility.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many customers praise the fast and efficient delivery, with... See more

Price

People report positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Product

Clients share positive opinions on product quality and value. Many reviewers appreciate the competitive and... See more

Service

Reviewers consistently express satisfaction with the service. Many customers highlight the excellent service,... See more

Order

Customers had positive experiences with order. Many reviewers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online and got confirmation almost straight away. They said they were shipping using Royal Mail so I was expecting a long wait but to my suprise my goode arrived just two days later & this was... See more

Company replied

Rated 5 out of 5 stars

I've bought from Crazy Kangaroo several times recently, and it's always been great service at a reasonable price. The website is clear and easy to use, delivery is fast, it's a good reliable company.... See more

Company replied

Rated 5 out of 5 stars

Sensible prices for genuine HP ink cartridges. Fast service. Provides label for recycling via email but my computer warns against opening it so haven't.

Company replied

Rated 5 out of 5 stars

Excellent range of printer cartridges for all makes of printers. The prices beat most places hands down. Orders always arrive quickly. Brilliant service. I have been a customer for many years and ca... See more

Company replied


Company details

  1. Printer Ink Refill Store
  2. Computer Accessories Store
  3. Office Supplies Store
  4. Toner Cartridge Supplier

Written by the company

At Crazy Kangaroo, we specialize in genuine ink cartridges from top brands like HP, Canon, Epson, and Brother—no refills or remanufactured alternatives. Our products guarantee top performance, compatibility, and network security with original chips and advanced technology. We’re also committed to sustainability with our free ink cartridge recycling service: Download a freepost label to return your used HP and Canon cartridges. Or get free pre-paid recycling bags with every HP and Canon ink order. With fast delivery, great prices, and eco-friendly solutions, Crazy Kangaroo is your trusted partner for all your printing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Great prices, speedy delivery. Would definitely recommend!

28 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for your positive review!

Rated 5 out of 5 stars

First time I’ve used your service

First time I’ve used your service. Speedy return from order. Have not put in printer yet as haven’t run out of ink yet. Like the idea of being able to return old cartridges

27 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive review - we are glad that you also appreciate our recycling service which ensures that ink cartridges never end up in landfill.

Rated 5 out of 5 stars

Will use again

Clear website, easy to order, speedy delivery, competitive price, recycle envelope included with order.

27 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback, we are so pleased that you are happy with everything!

Rated 5 out of 5 stars

Very impressed!

Very impressed with how quickly I received ink cartridges. Also impressed with the price. Will definitely buy from them again.

27 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for your positive feedback. We are so pleased that you were happy with the speed of delivery and price, and look forward to welcoming you again!

Rated 5 out of 5 stars

Order arrived promptly at reasonable…

Order arrived promptly at reasonable price and included recycle bag complete with postage paid.
Needed to contact their admin dept who replied immediately and politely.

27 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for your positive review. We are happy that you are satisfied with our service!

Rated 5 out of 5 stars

Arrived on time

Arrived on time, well packed. Thank you

24 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! We’re glad to hear your order arrived on time and in good condition!

Rated 5 out of 5 stars

Delivery driver - very courteous

If don’t order very much from this company but orders always arrive on time.Driver also very courteous

29 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! We really appreciate your support and hope to continue providing you with excellent service!

Rated 5 out of 5 stars

I was kept informed of when my order…

I was kept informed of when my order would arrive and I was happy with the discount given, as print cartridges are expensive to buy.

1 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

We really appreciate your comments! It’s great to hear our communication met your expectations and made the order experience easier!

Rated 2 out of 5 stars

Not received order after 9 days

Not received order after more than 15 days. Company were apologetic and have refunded me. It looks like Royal Mail lost the delivery but as the company chose not to use a full tracking service, it was impossible to know what was going on.

1 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Hello Vivienne, we’re really sorry your order didn’t arrive - it’s very disappointing when a delivery goes astray. Unfortunately, Royal Mail appear to have misplaced this parcel, which is something we rarely see. We processed your refund straight away to make sure you weren’t out of pocket.
We take pride in our quick delivery and friendly service, and the vast majority of orders arrive promptly without any issues. Thank you for your understanding and for giving us the opportunity to put things right.

Rated 5 out of 5 stars

Excellent service

Product arrived on time, as advertised and did the job. Communication was good . Couldn't fault the service provided.

1 October 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your feedback. We are pleased that you are happy with our service!

Rated 5 out of 5 stars

Quick delivery

30 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback. We are pleased your order arrived quickly.

Rated 5 out of 5 stars

Thanks good service

Thanks good service, prompt delivery and good price.

30 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback. We are pleased that you are happy with everything

Rated 5 out of 5 stars

Pleased with product

Pleased with product.
Delivery not as prompt as expected.

29 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for sharing your thoughts! We're delighted you’re happy with the item and apologise for the delay!

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