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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the quick and efficient delivery service, often noting that orders arrive sooner than expected. The ordering process is frequently described as easy and straightforward, with a clear and user-friendly website. However, some customers also noted issues with delivery times, mentioning that their orders took longer than anticipated to arrive, with a few instances of orders not being received. A small number of people also reported receiving incorrect items or having trouble with product compatibility.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many customers praise the fast and efficient delivery, with... See more

Price

People report positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Product

Clients share positive opinions on product quality and value. Many reviewers appreciate the competitive and... See more

Service

Reviewers consistently express satisfaction with the service. Many customers highlight the excellent service,... See more

Order

Customers had positive experiences with order. Many reviewers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online and got confirmation almost straight away. They said they were shipping using Royal Mail so I was expecting a long wait but to my suprise my goode arrived just two days later & this was... See more

Company replied

Rated 5 out of 5 stars

I've bought from Crazy Kangaroo several times recently, and it's always been great service at a reasonable price. The website is clear and easy to use, delivery is fast, it's a good reliable company.... See more

Company replied

Rated 5 out of 5 stars

Sensible prices for genuine HP ink cartridges. Fast service. Provides label for recycling via email but my computer warns against opening it so haven't.

Company replied

Rated 5 out of 5 stars

Excellent range of printer cartridges for all makes of printers. The prices beat most places hands down. Orders always arrive quickly. Brilliant service. I have been a customer for many years and ca... See more

Company replied


Company details

  1. Printer Ink Refill Store
  2. Computer Accessories Store
  3. Office Supplies Store
  4. Toner Cartridge Supplier

Written by the company

At Crazy Kangaroo, we specialize in genuine ink cartridges from top brands like HP, Canon, Epson, and Brother—no refills or remanufactured alternatives. Our products guarantee top performance, compatibility, and network security with original chips and advanced technology. We’re also committed to sustainability with our free ink cartridge recycling service: Download a freepost label to return your used HP and Canon cartridges. Or get free pre-paid recycling bags with every HP and Canon ink order. With fast delivery, great prices, and eco-friendly solutions, Crazy Kangaroo is your trusted partner for all your printing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Best price that i could find

26 March 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! Delighted you received your order so quickly!

Rated 5 out of 5 stars

First class prompt customer service

First class prompt customer service and competitive pricing

24 March 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your kind words! We’re really pleased you were happy with the service and value. We hope to assist you again soon!

Rated 5 out of 5 stars

Excellent in every way.…

Best price I could find, genuine product, very fast delivery, will be using again, thank you.

25 March 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your kind feedback! We’re delighted you’re happy with our service, and we look forward to serving you again soon!

Rated 5 out of 5 stars

First time ordering ink from this…

First time ordering ink from this company, and I will definitely order again.
Easy to find and order the product required, price was good, slightly cheaper than other places, and delivery was quick.

24 March 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your review! We’re thrilled your first experience went smoothly and that everything arrived quickly. Looking forward to welcoming you back for your next order!

Rated 5 out of 5 stars

Have used them before - YES

Have used them before. Really good product and excellent service, so ordered again - and received the same level of excellent service. Thank you

24 March 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your continued trust and kind feedback! We’re delighted to hear you’re happy with both the product and our service again!

Rated 5 out of 5 stars

5 stars all the way

5 stars all the way. Customer service excellent and I have already recommended Crazy Kangaroo to my family members and friends. Thank you so much

18 March 2026
Unprompted review
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Dear Lynn, thank you for taking the time to leave us such a positive review and for recommending us to your friends and family. Your support truly means a lot to our family-run business. We are glad we could assist you with your order and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Good price

Good price, fast and free delivery, great service.

25 November 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive review. We are glad to hear that you are happy with our service!

Rated 4 out of 5 stars

Easy to place an order but…

Ered asy to place an order but unfortunately the inks took a long time to be delivered (14 days) which meant I had to purchase some from somewhere else.
I did notify you and did refund me but the the day after the inks were delivered and I informed you of this and you recharged me.

12 February 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback and for your order. We are glad you found the ordering process easy.
We're sorry the delivery took longer than expected on this occasion. As you mentioned, we issued a refund when the parcel appeared delayed, and once it was delivered the following day the payment was reapplied. We appreciate you keeping us updated and thank you for your understanding.

Rated 5 out of 5 stars

Brilliant Delivery service

Ordered online and got confirmation almost straight away. They said they were shipping using Royal Mail so I was expecting a long wait but to my suprise my goode arrived just two days later & this was nearly as good that we have come to expect from Amazon. Well done, very pleased as my inks had both run out.

23 February 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your kind feedback! As a small family-run business this means a great deal to us.

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