Craftsyart Reviews 102

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It was great, because the products are well described and it took the time it said it would to arrive. The constant discounts are also pretty nice

Rated 4 out of 5 stars

I started another of my customized photos, of a dig and cat, the colors you sent were bright purple for the dog, and my cat is not blue, ..the photos are as plain as day for colors. You need someone t... See more

Company replied

Rated 5 out of 5 stars

I have bought several diamond paintings from this company and have been thrilled with the service and commitment of the staff. If ive had any questions regarding my order the staff that reply back to... See more

Company replied

Rated 5 out of 5 stars

I love Craftsyart the pictures are awesome and the diamonds are very good quality .Craftsyart are great to deal with and I've never had any bad experiences the packaging is good and the arrival time i... See more

Company details

  1. Art Handcraft

Written by the company

We are committed to offer our customers a variety of the latest products, from Chinese factories and suppliers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

awesome service …

awesome service time of order and delivery to my door could not be beaten by any other service will be ordering totally from Craftsyart Thank you for the exceptional service Thanks again Muriel Woodcock New Zealand

3 June 2022
Unprompted review
Rated 5 out of 5 stars

Quality and Affordable!

I've ordered from CraftsyArt.com 3 times now and I love it. It can take a while to get the order, and you can't trust the tracking number; it doesn't update. Once you get the order go into your account and confirm you got it. In total I've ordered over 25 diamond paintings and 4 related items. I've completed 3 of them. They are beautiful. I have not had any issues with the products. I am so glad I found this site, and the only changes I would make would be on searching the site. You have to have a lot of time to browse because you can't just type in a specific search word. Other than that it's an awesome site and I will order again when I need more crafts! Oh and I am so excited about the tote bags and aprons!

2 June 2022
Unprompted review
Rated 3 out of 5 stars

Not happy with their drills

Not happy with their drills. Not round and not completely covered with color.

17 May 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Hello customer, sorry to hear that you have received an unsatisfactory product, we have contacted you by email and look forward to hearing from you

Rated 5 out of 5 stars

I ordered a dot on may 7 I was…

I ordered a dot on may 7 I was wondering when it is arriving I for got the apt number my address is 401 west 24th Street apt 2 the order number is crt00010378 thank you

14 May 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Hello, customer, we have sent you the latest tracking information about your order, please pay attention to check it

Rated 5 out of 5 stars

Great customer service

Ran out of a couple of one of the special drills, contacted the seller and plenty of replacements were shipped out ASAP. Thanks

13 May 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Thank you for your understanding of our store, we will try our best to provide you with better products and services

Rated 5 out of 5 stars

Fantastic product !!

Staff was so helpful, Get my 5 Diamond Painting Kits 5D too quickly than expected. Great price, art kits are as same as picture in their website. Impressive, Recommend.

28 April 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Thank you for your good feedback on our store, if we can help you, please feel free to contact us, you are welcome to buy again

Rated 3 out of 5 stars

I found your prices a little high…

I found your prices a little high especially for the tools, and the shipping is out of my range to purchase a lot of things that I would have liked.

27 April 2022
Unprompted review
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Reply from Craftsyart

Hello, customer, the high product price is because of our product quality assurance, and we will continue to work hard to provide you with better products and services.

Rated 5 out of 5 stars

Had not received my order yet

Had not received my order yet. And when I contacted them they help me by re-send it. I really appreciate it and very much enjoy doing the paintings . I recommend you try it and you'll be hooked on it. Thank you.

19 April 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Thank you for your good feedback on our store. It is our honor to serve you. We will continue to work hard to provide you with better products and services.

Rated 4 out of 5 stars

I started another of my customized…

I started another of my customized photos, of a dig and cat, the colors you sent were bright purple for the dog, and my cat is not blue, ..the photos are as plain as day for colors. You need someone that is not color blind to pick the right colors. The pictures are fine it's the color beads.

14 April 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Hello customer, thank you for your feedback, we will continue to improve if you receive the wrong color diamond. Could you send a picture showing the problem you describe?
We have contacted you by email, please rest assured that we will contact the supplier for you to reissue the diamond of the correct color for you

Rated 5 out of 5 stars

I'm so glad I came across craftsyart

I'm so glad I came across craftsyart! A great site to shop for all your diamond paintings and more. The quality is excellent and prices are much cheaper than other sites. They gave great customer service too. I will certainly continue to shop with craftsyart and recommend them to everyone!

7 April 2022
Unprompted review
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Reply from Craftsyart

Thank you for your affirmation of the quality of our products, we will continue to work hard to provide you with better products and services, welcome your next order

Rated 5 out of 5 stars

Every diamond kit I have ordered has…

Every diamond kit I have ordered has been a great value and I am very happy with every kit.

30 March 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Thank you for your affirmation, we will continue to work hard to provide you with better quality products

Rated 5 out of 5 stars

Great Company

this is a great company with superior customer service!!! They have a lot of quality diamond painting kits and they ship the same day and delivery is within two weeks. I am very happy with them!!

8 March 2022
Unprompted review
Craftsyart logo

Reply from Craftsyart

Thank customers for their affirmation of our products and customer service, we will continue to work hard to provide you with better products and services. If we can help you, please feel free to contact us

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