Craftfineart.com Reviews 

97
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a canvas art print from Craft fine art. The timing and shipping were perfect, however when I received the piece it was darker than I'd expected. I contacted the company and they... See more

Company replied

Rated 5 out of 5 stars

We really don't regret our purchase for one second. The result is stunning, we were so bedazzled that we will order again. De website is also very well designed, you really see what you will get, you... See more

Company replied

Rated 5 out of 5 stars

My parcel arrived safely, well-packaged and still before Christmas, even though I ordered the picture a bit late. I had a few issues with the payment window but got it resolved swiftly when I contacte... See more

Company replied

Rated 4 out of 5 stars

A little bit of confusion regarding the payment (two bank accounts are mentioned in different mails), but the service is very kind and could help me out with this. The product and quality is very... See more

Company replied

Company details

  1. Picture Frame Shop

Written by the company

For 19 years, we have been printing and framing images that appeal to us as well as our customers. We are very happy because we have the opportunity to work with the most beautiful things that have come into being in the fine arts. We are a family business and can offer you an individual approach. You can choose a material, size and finishing of your fine art print: we print on demand.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(97)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, they were always responsive and very helpful and I love the print. Thank you, Petr! I recommend this company!

20 January 2025
Craftfineart.com logo

Reply from Craftfineart.com

Thank you. I'm sorry for the misunderstanding on the beginning!

Rated 5 out of 5 stars

Good communication

Good communication.
Piece arrived in excellent condition, very well packed.

5 October 2024
Craftfineart.com logo

Reply from Craftfineart.com

Thanks a lot!

Rated 4 out of 5 stars

Met expectations

My framed print looks very well and arrived reasonably quickly. I didn’t give the full 5 stars because there isn’t a cord on the back of the frame to allow me to hang the print. There are 2 brass eyes instead - at the top of the frame.

6 August 2024
Rated 5 out of 5 stars

Canvas print.

Good communication, especially on updates regarding progress of order, eg shipment notification etc. Order was processed and shipped quickly and the quality of the print was good. Good service. Thank you!

23 June 2024
Craftfineart.com logo

Reply from Craftfineart.com

Our pleasure. Thank you su much!

Rated 5 out of 5 stars

Excellent quality and Service

I was looking for a particular Canvas Art piece and I found it with Craftfineart. Easy to navigate the site, fair prices. My particular piece arrived very quickly and was very well packaged with care which was lovely.
I would highly recommend this company and hopefully I will be back for my next purchase soon.

19 May 2024
Craftfineart.com logo

Reply from Craftfineart.com

Thank you so much!

Rated 5 out of 5 stars

Good quality and service

Good service and quality for a very decent price. Shipping is also very fast, it took about 5 days from CZ to NL.

23 April 2024
Craftfineart.com logo

Reply from Craftfineart.com

Glad to hear that! Thank you so much.

Rated 5 out of 5 stars

Great service and product

Thank you for the prompt delivery of our Monet picture - it looks absolutely fantastic and was totally protected during transport. Many thanks once again.

29 March 2024
Craftfineart.com logo

Reply from Craftfineart.com

You are welcome. Thank you for your order!

Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted, arrived promptly and in excellent condition. Will be using their services and products again.
Highly recommended.

13 March 2024
Craftfineart.com logo

Reply from Craftfineart.com

Thank you for your feedback!

Rated 5 out of 5 stars

Perfect!

Fast delivery (to Germany), nice print quality and excellent and fast communication with the seller. Can totally recommend it - also very nice product range from Czech artist that cannot be found elsewhere.

8 March 2024
Unprompted review
Craftfineart.com logo

Reply from Craftfineart.com

Thank you so much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look