Really lovely experience so far. My business supplies local stores and does most of it's trade on Etsy, and I'm looking to transition off it as quickly as possible. Etsy truly are as immoral,... See more
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See what reviewers are saying
Find the shop easy to navigate from a buyers point of view and from a sellers point the site again is easy to navigate.. any issues are promptly solved by the admins and they are actively supporting e... See more
Just started selling on CMUK what a refreshing change to have the site owners actually care about handmade rather than you know where which is now full of junk! The site is fantastic to use... See more
I was looking for a nice gift and found Crafter's Market online. After reading the reviews decided to buy a keyring from Taurus Moon and couldn't be happier with my purchase. Arrived quickly, very nic... See more
Company details
About Crafter's Market UK
Written by the company
We’re a marketplace for extraordinary handmade gifts by passionate UK-based crafters.
Crafter’s Market UK was Co-Founded in Bristol by two independent crafters, David and Holly, to introduce a breath of fresh air to the crafting marketplace scene.
Created out of the frustrations of using some of the alternative marketplaces out there, Crafter’s Market UK has been formed with the aim of creating a supportive community of like-minded crafters to help one another grow and succeed.
So whether you’re looking for a gift for yourself, a friend, parent or family, we’re confident you’ll be able to find something special on Crafter’s Market UK.
Crafter’s Market UK was Co-Founded in Bristol by two independent crafters, David and Holly, to introduce a breath of fresh air to the crafting marketplace scene.
Created out of the frustrations of using some of the alternative marketplaces out there, Crafter’s Market UK has been formed with the aim of creating a supportive community of like-minded crafters to help one another grow and succeed.
So whether you’re looking for a gift for yourself, a friend, parent or family, we’re confident you’ll be able to find something special on Crafter’s Market UK.
Contact info
Bristol, United Kingdom
- admin@crafters.market
- crafters.market
4.7
Excellent
176 reviews
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Happy Customer
The card I received is lovely, very well made, arrived quickly and packaged to protect!
I will buy from here again.
4 September 2023
Margaret had been so helpful after…
Margaret had been so helpful after Royal Mail damaged my frame she had kindly offered to send me a replacement.
31 August 2023
My bracelet arrived promptly
My bracelet arrived promptly, well-packaged, and is so delicate and pretty.
31 August 2023
Amazing quality snuffle mat and ruff…
Amazing quality snuffle mat and ruff tug! Seller really responsive to messages.
16 August 2023
Payment security questionable
At checkout, I used the wrong 3 digit security code.
I realised as I pressed pay now.
I assumed the sale would automatically be rejected, however it was not and went through.
I raised this immediately with the vendor who was great, and is going to raise this as an issue with the site, however it gave me no trust in the security of the platform. .
When I looked into this there is no padlock on the payment page. Just how secure is it?
Buyer beware I guess, but I won't be using Crafters Market again. Shame as I was looking at the site as an outlet for my own business
14 August 2023
Reply from Crafter's Market UK
Hi Jacqui,
I tested the checkout function at the time of your query with the vendor as they reached out to us.
Our checkout process, which is managed by Stripe (a multinational financial service like PayPal with PCI-certification), simply will NOT take payment with incorrect card details. Having spoken to Stripe support, they confirm this. Stripe is used by Amazon, Google, Zoom, ASOS to name a few so we're inclined to trust them as our payment partner.
That said, we've reviewed the log files for your transaction that we refunded, it states it passed CVC check. We've tested with a bank card and intentionally failed the CVC check, Stripe instantly blocked the payment and sent the correct notification to any connected device/bank.
Regarding no padlock (SSL certificate), our website is secured on all pages with a valid SSL certificate. I would stress to you and anyone reading this that, you should never proceed to checkout if an SSL certificate is not present, regardless of website.
Whilst we cannot find any issues with the marketplace and have had countless orders before and after your visit, I've opened a fraud case with Stripe to investigate this further as it's a serious topic for all parties involved.
This all said, I do thank you for supporting a small business, both vendor and our marketplace and appreciate your time in providing feedback. We hope in time you may visit and revisit this review.
All the best,
David
Earrings I bought were beautiful
Earrings I bought were beautiful. Just what I wanted. Very prompt delivery too.
14 August 2023
I asked for a different size than was…
I asked for a different size than was advertised and they did it. Fast delivery also.
2 August 2023
Amazing!!!
Amazing, if i could give more than 5 stars, i would!!
i had trouble tailoring my sellers page to better suit my products, i emailed for some help and within 10 minutes the great David replied and spent literally hours of his time working with me to help me fully tailor my account. He made custom step by step videos for me and pictures and even took it upon him to edit my seller page so i could see what he did and use it going forward for my other sale listings!
can not thank David enough for the work he did for me, the most incredible customer service experience i have ever had, and such a credit to the team for going above and beyond!
if you're looking for a friendly and professional selling platform with FREE listings and low selling fees, the Crafters Market UK is the place to be!
-ThePokyCellar
30 May 2023
Unprompted review
Great service got my leggings very…
Great service got my leggings very quickly and were exactly what I was looking for would recommend this company
7 April 2023
Lovely Craft Items
Once the ordering system issues with the seller were resolved the bracelets arrived promptly. They're lovely and exactly what I wanted. Thank you.
14 March 2023
Perfect place for UK crafters
I have used Crafter's Market for a while and it is really easy to use. There is a great support system and Facebook group to help sellers. Highly recommend this place for buyers and sellers
27 February 2023
Unprompted review
Excellent site with so many fantastic…
Excellent site with so many fantastic stores. I have started one myself and it has been a great experience so far.
27 February 2023
Unprompted review
We had excellent service and a personal…
We had excellent service and a personal touch from Angela.
The items we ordered are absolutely fantastic. So much time and care has been put into them. Our puppy loves them as do we
10 February 2023
Reply from Crafter's Market UK
Thank you for sharing this wonderful review. We'll be sure to pass this along to Angela who I'm sure is going to be thrilled!
Thank you also for using CMUK and planting a tree via Ecologi 😊
Difficult setting up but pleased with result
So far it’s taken me three days to put a banner on my new site.
I’ve taken the sizes but so far the pictures come out too low down or too high up. Plus for over one day I had issues with the site retaining photos that I had deleted for the banner. It took me a long time to prepare for this site and didn’t expect such a delay to set up my banner ! That said I’ve finally done it and I’m very happy with the outcome.
I still think this is a good site as they only charge when you sell
17 February 2023
Unprompted review
Reply from Crafter's Market UK
Hi Bre,
I've reached out to hopefully find out more information as I cannot find any instance of a support ticket on email or on our social media vendor page.
Please contact us on admin@crafters.market - I'll keep an eye out as it sounds like something we can very much help with. Even if you decide to sell elsewhere, we'd appreciate the opportunity to improve this particular feature of Crafter's Market for future vendors.
To say our marketplace is a waste of time is somewhat hurtful as it's a marketplace built around community without any sort of up-front cost.
I do hope you're able to reach out to us so we can help.
All the best,
David
---
Edit:
I see you've since been able to achieve what you were trying to and I really do appreciate you updating your review to reflect this. If/when you have a moment, I'd still love to connect with you to see how we can improve things for vendors in the future.
All the best,
David
Great Site Full of amazing Uk Crafters
Great Site Full of amazing Uk Crafters, if you're Looking for a UK alternative to Etsy well Crafter's Market UK is it, low fees for sellers mean better deals for buyers too!
Will Be adding Plenty More Gift Mugs to the site on my own shop Moon Mugs.
15 February 2023
Unprompted review
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