Craftcloud® Reviews 2,784

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 786 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, precise, and often exceed expectations. Many appreciate the competitive pricing and the wide array of material and service options available, allowing for precise customization. The delivery service is frequently highlighted for its efficiency, with many orders arriving on time or even earlier than promised. However, some customers experienced issues with delivery, including delays and problems with finding addresses. A few also reported concerns with print quality, finding some items warped or not meeting expectations. Additionally, some people mentioned unexpected tariffs and hidden fees, which increased the final cost, and a small number of customers received incomplete or incorrect orders.

What people talk about most

Product

People report positive experiences with product quality and customization. Many reviewers praise the good... See more

Quality

Reviewers mention positive feedback about quality. Many customers received sturdy, well-built products that... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be fair,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers received their items on time,... See more

Service

Users describe positive interactions with service. Customers frequently praise the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The parts were manufactured precisely, and the finished project looks great. Turnaround time was as advertised. The material and printing cost was in line with other sites I checked, but all the o... See more

Rated 5 out of 5 stars

Everything from quoting to receipt was great. I made the rookie mistake of a couple undercut features that were a little rough. A more thorough analysis may have caught this and suggested adjustments... See more

Rated 5 out of 5 stars

It was my first time using CraftCloud and it couldn't have went easier. They have so many options to choose from so you can really dial in exactly what you want. Also the price updates in realtime so... See more

Rated 5 out of 5 stars

Craftcloud has been great. The selection of services from Additive through CNC is great and the levels of pricing dependent on US or Overseas manufacturing is awesome since we all have price points to... See more


Company details

  1. Manufacturing Service
  2. Manufacturer
  3. Molding Supplier
  4. Plastic Injection Molding Service
  5. Plastic Products Supplier
  6. Sheet Metal Contractor

About Craftcloud®

Written by the company

Logo

Craftcloud 3D Printing

Welcome to Craftcloud, your trusted partner for high-quality, cost-effective 3D printing services. At Craftcloud, we connect you with a global network of top-tier 3D printing services, ensuring you receive the best quality at the most competitive prices.

Customer focus has always been at the heart of what we do, and we pride ourselves on having the best customer experience in the market. With Craftcloud, you gain access to a user-friendly interface and the widest range of materials and finishes, all tailored to meet your specific needs. Whether you're prototyping or ready for production, we're here to streamline your journey from concept to final product.

Choose Craftcloud and experience the perfect blend of quality, affordability, and customer service in your next 3D printing project!

Get it 3D Printed

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I needed to replace a broken part on an…

I needed to replace a broken part on an old lamp that I had. I built the new part on my computer with blender software, and use calipers to make sure the new part was exactly like the old. The part that I received from Cloudcraft turned out to be perfect.

21 April 2026
Rated 1 out of 5 stars

Poor quality

20 April 2026
Craftcloud® logo

Reply from Craftcloud®

Dear Customer,

Thank you for your message and for sharing your experience. We are truly sorry to hear about the issues you encountered with your order.

Unfortunately, we did not receive a claim within the 14-day claim period. Despite this, we want to make things right and would like to offer you compensation for your next order. One of our customer care representatives will be in touch with you shortly to follow up on this.

Once again, we sincerely apologize for any inconvenience caused and thank you for bringing this to our attention.

Best regards,
Your Craftcloud Support Team

Rated 4 out of 5 stars

Very practical

Very practical to compare offers. However I had a small issue with the color choice. It would be nice to ask manufacturers to provide references to know the exact shade their color labels refer to.

19 April 2026
Rated 5 out of 5 stars

CNC-milling parts

CNC-processed order for small brass parts, used for a custom-built model train loco project. Parts are well-machined and have a perfect fit. Delivered items are better than expected!

16 April 2026
Rated 1 out of 5 stars

HORRIBLE

HORRIBLE! They only sent half of my time sensitive order I paid express shipping for. Poor print quality as well. Offered no real helpful solution. Would NOT RECOMMEND and will never EVER use this service again!

16 April 2026
Craftcloud® logo

Reply from Craftcloud®

Dear Customer,

Thank you for your message and for sharing your experience. We are truly sorry to hear about the issues you encountered with your order.

We understand how frustrating this situation must have been. The manufacturer has already issued a partial refund for the incorrect quantity.

That said, we still want to make this right for you. One of our customer care representatives will reach out to you shortly with a discount for your next order as a gesture of goodwill.

Once again, we sincerely apologize for the inconvenience caused and appreciate you bringing this to our attention.

Best regards,
Your Craftcloud Support Team

Rated 5 out of 5 stars

Placing order and getting offers with…

Placing order and getting offers with all parameters is great experience. My order was bit late, but communication via platform was ok, so no problem. Had small quality issues with my item, but again, thanks to easy way to communicate it was easy to clarify issue and receive small compensation to my satisfaction.

7 April 2026

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