CP Financial Claims Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report successful and efficient claim resolution, often recovering funds they believed were lost. Reviewers frequently praise the staff for their helpfulness, professionalism, and empathetic approach. Many highlight the excellent communication, noting they were kept informed with regular updates and prompt responses. The overall service is described as excellent, efficient, and stress-free, simplifying complex situations for consumers. People consistently express high satisfaction with the company's reliability and the peace of mind gained, leading to strong recommendations for others.

What people talk about most

Claim

Customers consistently note positive experiences with claim, praising the efficiency and helpfulness of the... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, quick, and... See more

Customer service

Users describe positive interactions with customer service, highlighting consistent updates and clear... See more

Refund

Consumers find refund experiences to be positive, with many expressing relief and satisfaction at getting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

76 reviews in the last 12 months

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Rated 5 out of 5 stars
CP Financial Claims logo

Reply from CP Financial Claims

We are really pleased to hear that you are happy with the result. Achieving a positive outcome for our clients is always our priority, and it is great to know you felt satisfied with the service you received.
Regards, Nick, CPF

Rated 5 out of 5 stars

They got my money back!

I had given up hope of ever retrieving any of the money from this investment when I contacted CP Financial Claims. They have been a pleasure to deal with and have kept me informed of the progress of my claim at all times. I have received funds in settlement today and therefore I am very happy to have chosen this company.

16 February 2026
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for taking the time to share your experience.
We are pleased that we were able to help you achieve a successful outcome. It is great to hear that you found our team a pleasure to deal with and that you felt kept informed throughout the process.
Thank you for placing your trust in CP Financial Claims.
Regards, Nick, CPF

Rated 5 out of 5 stars

Very Efficient and Professional Organisation…

Very professional and supportive organistion

13 February 2026
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Reply from CP Financial Claims

We are delighted to hear that you found our organisation professional and supportive. Our team works hard to ensure every client feels guided, informed and looked after throughout the process, so your feedback really means a lot.
Regards, Nick, CPF

Rated 5 out of 5 stars

Always informative and communicated…

Always informative and communicated each step of the way

4 February 2026
CP Financial Claims logo

Reply from CP Financial Claims

We are really pleased to hear that you found our team informative and that we kept you updated at every stage. Clear, regular communication is a key part of how we support our clients, so it is great to know that this made a positive difference to your experience.
Regards, Nick, CPF

Rated 5 out of 5 stars

excellent service

the process takes a long time however CP financial claims kept me informed throughout the process

26 January 2026
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Reply from CP Financial Claims

Thank you very much for your 5-star review. We really appreciate your patience and are pleased to hear that our team kept you informed throughout the process. Your feedback means a great deal to us and we’re glad we could support you from start to finish.
Regards, Nick, CPF

Rated 5 out of 5 stars

Can't recommend highly enough

These people were so helpful, supportive and kept me informed and up to date with exactly what was happening. They have won me a refund, and I am forever grateful.

26 January 2026
CP Financial Claims logo

Reply from CP Financial Claims

Thank you so much for your 5-star review. We’re delighted to hear that you found our team helpful and supportive, and that we kept you fully informed throughout your claim. Securing a successful claim for you is exactly what we aim to achieve, and we truly appreciate you taking the time to share your experience.
Regards, Nick, CPF

Rated 5 out of 5 stars

Great communications and a settlement I…

Great communications and a settlement I wasn’t expecting. Thanks to both Steve and Judith for their work and assistance.

20 January 2026
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Reply from CP Financial Claims

We’re really pleased to hear that you were happy with the communication and the outcome achieved. Steve and Judith will appreciate your kind words and recognition of their work.
Thank you for choosing CP Financial Claims and for trusting us with your claim.
Regards, Nick, CPF

Rated 5 out of 5 stars

Really helpful team that maintained…

Really helpful team that maintained continual contact and kept me regularly up to date about my claim. Great result too getting back my investment!

19 January 2026
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Reply from CP Financial Claims

We’re pleased to hear that you found the team helpful and that our regular updates made the process clear and reassuring. Achieving a great result and recovering your investment is exactly what we aim for.
Regards, Nick, CPF

Rated 5 out of 5 stars

The process was efficiently handled

The process was efficiently handled, with excellent communication throughout. I strongly suggest this service.

16 January 2026
Unprompted review
CP Financial Claims logo

Reply from CP Financial Claims

We’re pleased to hear that your claim was handled efficiently and that you were happy with the level of communication throughout. Your recommendation means a great deal to us.
Regards, Nick, CPF

Rated 5 out of 5 stars

Final decision. It was great to be kept updated to the investigation of this fraud. I would like to thank the team, for your investigation into these criminals behaviour. Thanks for your result.

Thanks for keeping me up dated during your investigations into this matter. I would like to thank the whole team involved and a great result. The perpetrators of this crime should be incarcerated.
Great work.

13 January 2026
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Reply from CP Financial Claims

We’re pleased to hear that you felt well informed throughout our investigations and that you were happy with the outcome achieved. Your thanks will be shared with the whole team involved.
Regards, Nick, CPF

Rated 5 out of 5 stars

Trustworthy

The helpful, patient, staff, and not a scam in sight.

13 January 2026
CP Financial Claims logo

Reply from CP Financial Claims

We’re pleased to hear that you found our team helpful and patient, and that you felt confident in the service we provided. Transparency and trust are central to how we work.
Regards, Nick, CPF

Rated 5 out of 5 stars

Claim handled very quickly with minimal…

Claim handled very quickly with minimal input from myself

12 January 2026
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Reply from CP Financial Claims

We’re pleased to hear that your claim was handled quickly and with minimal effort required from you. Making the process as straightforward as possible for our clients is always our aim.
Regards, Nick, CPF

Rated 5 out of 5 stars

Help understanding the proces was great…

Help understanding the proces was great and finally getting a good solution wtrh pay back.

8 January 2026
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Reply from CP Financial Claims

We’re pleased to hear that we were able to help you understand the process clearly and that a positive outcome was achieved with a successful claim.
Regards, Nick, CPF

Rated 5 out of 5 stars

Good communication and well-managed…

Good communication and well-managed process. Highly recommend

5 January 2026
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Reply from CP Financial Claims

Thank you for taking the time to leave such a positive review. We pride ourselves on our communication.
Regards, Nick, CPF

Rated 5 out of 5 stars

Thank you Steve, and your team

I would like to thank Steve, and all the team. That have helped us to recover the finances through the FSCS.
Without there help and instructions and patience with me, and guidance explaining every step of the way. We would not have achieved the end results.

16 December 2025
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Reply from CP Financial Claims

I will be sure to pass your thanks on to Steve and the rest of the team. We are very pleased to hear that our guidance, patience, and clear explanations helped you through the FSCS process and led to a successful outcome.
Thank you for trusting CP Financial Claims to support you every step of the way.
Regards, Nick, CPF

Rated 5 out of 5 stars

My claim was handled professionally &…

My claim was handled professionally & more quickly than I expected.
Very happy with the outcome.

11 December 2025
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Reply from CP Financial Claims

Thank you for your kind review.
We are really pleased to hear that your claim was handled professionally and that the process was quicker than expected. Most importantly, we are glad you were happy with the outcome.
Thank you for choosing CP Financial Claims.
Regards, Nick, CPF

Rated 5 out of 5 stars

Claim

This was a long process, dealt, with empathy and professionalism from Steve Reeves and his team. The FSCS were very slow but CPF kept the pressure on. The outcome was a very positive one and I cannot thank CP financial claims for their ongoing support and persistence. I would recommend CP financial claims.

30 November 2025
Unprompted review
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for your feedback. We’re thrilled Steve and the team could support you with professionalism and care. We’re glad our persistence paid off and delivered a positive outcome. Your recommendation means a lot!
Regards, Nick, CPF

Rated 5 out of 5 stars

CP Financial claims done a great job in…

CP Financial claims done a great job in recovering my money which i thought was lost thanks again and I would fully recommend them
Regards

27 November 2025
CP Financial Claims logo

Reply from CP Financial Claims

Thank you so much for your review. We’re really pleased we could help recover the money you thought was gone. It means a lot that you’d recommend us.
Regards, Nick, CPF

Rated 5 out of 5 stars

CPF Claims (and in particular

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting to achieve the claim outcome. They even went as far as raising a complaint about the FSCS complaint process! Would strongly recommend CPF claims if anyone has any doubts

14 November 2025
Unprompted review
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for taking the time to share this. We’re really pleased to hear that Steve and the team were able to support you and your kind words about our persistence mean a lot. We’re glad we could help you reach a successful outcome and we appreciate your recommendation.
Regards, Nick, CPF

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