Cozzyhomes Reviews 388

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap, low-quality, and not as advertised, particularly regarding items presented as "quilts" which turned out to be thin, printed fabric. Customers also reported issues with their orders, including incorrect items, unreceived products, and billing discrepancies. Furthermore, many found the pricing to be excessive for the quality received and encountered significant difficulties when attempting to obtain refunds. Conversely, a small portion of people were satisfied with their purchases, appreciating the designs and finding the products to be beautiful and comfortable for the price, even if they weren't genuine quilts.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers express disappointment, stating that the... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report receiving thin,... See more

Order

People report negative experiences with order. Many customers did not receive what they ordered, with some... See more

Price

Customers had negative experiences with price. Many reviewers felt that products were overpriced, with some... See more

Refund

Consumers find refund experiences to be largely negative. Many reviewers report significant difficulty in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Agree with majority of reviews. Do not purchased from this company. 1) They increased charge amount without my approval despite my having a receipt with a lower amount. Unfortunately used PayPal... See more

Rated 1 out of 5 stars

Absolute garbage, not a quilt at all just a cheap piece of fabric with printed design, do not buy anything from this company. They also sell clothing which is exactly the same poor quality fabric wit... See more

Rated 1 out of 5 stars

This company doesn’t even deserve a star! They claim that you’re buying a quilt that is actually an image printed on a piece of fabric! Cheap quality! I tried returning my order but they stated that t... See more

Rated 1 out of 5 stars

Received only a small part (that which fit into a mailbox) of my order but, was billed for the entire order. Due to a mistake by usps, the bulk of my order was shipped back to cozzyhomes. According... See more


Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Online Marketplace

Written by the company

Cozzyhomes started the idea of creating custom and unique products that satisfy all your requirements. This mission impacts positively ourselves and the people around us. The core value that we want to bring is the new design and above all, the satisfaction of the customers about the product.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please don’t purchase from these…

Please don’t purchase from these thieves I had someone use my debit card and I contacted them and they said they would give me 20% the price was $79.99 they charged 117. I opened the package but didn’t open the bag because I didn’t order it it doesn’t look the price they are con artist and thieves please don’t purchase from them they should not even be online with the reputation of thieves

27 February 2025
Unprompted review
Rated 1 out of 5 stars

I bought two quilts

I bought two quilts. Extremely cheap material, thin. Not quilted as in picture. Took two months to get to my house. They came from china... rip off. Impossible to get your money back or return.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy

Do Not Buy - Items not as represented - bought 2 "patchwork quilts" for gifts. These are thin cheap lightweight moving blankets with wavy stitching and printed images. These look nothing like the advertisements which must be photoshopped or AI enhanced.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS…

DO NOT BUY ANYTHING FROM THIS COMPANY!!! You will regret it. We ordered over 80 dollars worth of products and after about 6 weeks I contacted the company and asked when can we expect our products to be delivered? They got back to me and said that their delivery service sent the products back to the company because they said that I gave them the wrong address. I looked at the original order and it has my correct address. The representative for Cozzyhomes said that since I gave them the wrong address that they were not going to try and re-deliver my order and will not refund my money. The address is my home address and I told them that UPS, Amazon and FedEx delivers to my house all the time with no problems. I told them what ever company they are using to deliver they need to switch to a reliable delivery company. I told them that since the address was correct that if they are a legitimate business they should refund our money. Have not heard from them since. BE CAREFUL WITH THIS COMPANY!!!

17 February 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam and their…

This company is a scam and their customer service is horrible. We purchased a quilt which never arrived even though the postal service said they delivered it. They didn't deliver to our home but say they did. We were home that whole day cause it was a Saturday and we have a dog that goes insane when the mail person walks up to our house nothing was delivered the company made us buy insurance for all the good it did because if USPS say they delivered it the insurance does no good. Customer Service said they need a letter from the post office saying it wasn't delivered or there was nothing they could do. Take my word you will get nowhere with this company wish I would have read the reviews beforehand. Don't purchase from this company. I have to add after 2 trips to different post offices in our area and a call to the USPS distribution center we found out the tracking number the company said was ours wasn't it was for a 4 Oz. Package. Amex refunded our money based on the facts. I know I said this already but DON'T BUY FROM COZZYHOMES THEY ARE SCAMMERS.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY. I ordered a blanket for a Christmas gift. When it finally showed up 2 weeks after Christmas it was nothing like what I had ordered. Pictures on-line are very deceiving. when I sent an email about a refund or return I never got a response. Worst on-line experience I have ever had.

7 December 2024
Unprompted review
Rated 1 out of 5 stars

It's absolute garbage

It's absolute garbage. My grandmother ordered a Christmas gift for me from this place. She doesn't know better, she's 92. It's trash and she feels bad and it's not her fault.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Horrible quality and price

Wow! What a scam! We had no way to track the order, and when I did get a response, they indicated they had no order for us. Credit card was charged to include Shipping, and they have a no return/refund policy. The “sheet” came with postage due of $12.00 and a label stating original shipping label was fraudulent! So we had to pay AGAIN for shipping only to get a crap piece that was supposed to be a quilt! It is as thin as a sheet, size of a throw. In fact, you can see thru it! Criminal!!!!

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. A rip off. DO NOT do business with this Chinese supplier. Will NOT receive product. Bad Quality products and super bad delivery service

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Rip-off

Rip-off. Said items are made to order and it would be 5-7 days to ship. Well one MONTH later no shipping or tracking. I reached out to them and they wrote they’ve been on holiday and won’t start shipping for 3-4 more weeks! I asked them to cancel and they offered to not send my item and refund 50% of what I paid! The nerve! Keep half of my money, because you can’t fulfill your orders! Thank goodness I used PayPal and got an immediate refund. Avoid this scam company!

3 January 2025
Unprompted review
Rated 1 out of 5 stars

RIP-OFF

This is just another foreign company that is ripping off Americans. I ordered a beautiful, vibrantly-colored bedspread from them but the item that FINALLY arrived looked nothing like the picture. The fabric is cheap and thin, the print pattern is out of focus, and the colors are dull and muddy. DON'T WASTE YOUR MONEY ON THESE PEOPLE!

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a full size

Ordered a full size. BARELY covers the edges. "Quilted" with nylon thread - in China. Web site makes it sould like they have people making quilts like they used to! Took almost 3 weeks to make and ship. Backing is a cheesy tricot ugly gray material. Wash it and you'll have little balls all over the back. They do have a refund policy. Too bad noone ever answers the phone,; no address to mail back to. Bingo! Your 7 days are up. And you are stuck again with cheap chinese "quilt." Just printed
material that looks great from a distance, not up close. For the price, i could go to a high end store and buy something really nice. VERY disappointed in business and product. Hmmm maybe our husky will like it since they DO'NT answer. Quilting is just a loopy pattern. You usually quilt with the pattern of material. No batting either. Grrrrr

23 January 2025
Unprompted review
Rated 1 out of 5 stars

The worst quality products I have ever…

The worst quality products I have ever ordered. They implied the quilts were hand made by women in the USA. What a shock after waiting 6 weeks past my expected delivery date and then realizing they are from a sweat factory in China. This company should be banned from the entire world.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered this quilt has a christmas…

I ordered this quilt has a christmas present. It was late, and the quality was sub standard for the price. I was highly disappointed. I would have purchased 2 more quilts, buy they ate not worth the price. I would not recomend buying any. Who ever wrote they were extremely satisfied must have received a better quality. I am glad it was late, and past christmas because it would have been embarrassing to give . Lessoned learned here.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I will never order from this company again. It is a scam, they take your money and you never receive anything.

1 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look