Cozzyhomes Reviews 388

Seriously READ the return policy!! Paid about $120 for a duvet cover and shams. What was received was basically 2 sheets sewn together with a zipper. The pics on the site allude that the duvet cover is quilted. It is not!!! In reading the companies return policy and how to receive a refund, it is to the discretion of Cozyhome if they will even accept a return and offer a refund. It has to meet specific qualifications. IF they do accept the return for a refund they will NOT issue a full refund for the purchase price (sans shipping costs) of the item. The website says they want you to be happy but sure do business, and have rules governing refunds, that sure seem awfully contrary to them actually wanting you to be happy. Think twice and be informed before you make a purchase from this company.

If I could give them no stars I would. I waited 20 days for a printed sheet. It is not a quilt and I spent $157 on garbage. I am so upset. The quality is horrible. This place is a scam. They are not selling what they are advertising. Stay away and save your money

I really wish I would’ve looked at the reviews before I ordered this. It was over $100, and it looks nothing like the one I ordered. It’s a comforter and it’s thinner than any sheets I own. I have never been so disappointed in my life. I’m on social security and have to watch every penny I spend, I had put money up and saved for this, They said they would issue a 10% refund. It feels like a slap to the face.

Wish i would have looked for reviews before I ordered. Yes photos in sales ads look "quilted" and what you receive is printed. And what you order is printed in China and THEN shipped so be prepared to wait.
Avoid.

This website should be shut down. I echo these other reviews-I purchased a quilt and they sent a cheap, printed duvet. They won’t let me return the product which I spent $140 on and are only offering a 10% refund. Totally unethical. Their whole site communicated unique quilts made for customers and even prompted a tip for the quilters in the check-out. It’s all BS!

I purchased a quilt nothing like that advertise paid $114. They’re stealing photos of real quilts from websites and posting them as their own and trying to duplicate them quality is horrible. They’re made in China do not buy.

Absolute garbage, not a quilt at all just a cheap piece of fabric with printed design, do not buy anything from this company. They also sell clothing which is exactly the same poor quality fabric with the printed object on it under different business names. Facebook has their ads repeated over and over, so sad

Fraud, fraud, fraud. They have stolen $123.44 from me. I have litigation claims against them. I returned their horrible product and they are refusing to refund my money. Instead the continue to send emails trying to haggle a 2o-40%. These people are criminals.
DO NOT BUY ANYTHING FROM THEM!!!!!!

Would give zero stars if I could. Printed polyester and not a quilt. Total scam. Don’t buy. Expensive and complete crap 💩

I ordered a quilt, it took more than one month, then I am told that the address was not correct as missing the apt number,it’s a small building and the names are outside the door at street level, you find the name , ì buzz you in and it’s done!never had an issue for delivery in 26 years! Now to deliver again they expect 50% of the price Ì already paid ($98)
Or I am losing the entire amount!!!and no quilt!!!
Donatella Dillon

Absolute rubbish- Duvet cover set looks like a beautiful quilted item in the online store but is cheap single sided low quality print. They do no refunds of course, buyer beware, do not purchase from these scammers

Wow! I wish I saw these before I ordered! I received a flat cheap print duvet like others. Definitely not as advertised. How can they keep ripping off people?

Thought I was buying a vibrant quilted duvet cover. It’s just a flat piece of printed fabric And dull colors. Asked for a return refund but they refused saying they only refund if product is damaged. BEWARE! Deceptive advertising!!!

I was sold (and bought) a three dimensional 14x72 runner. Immediately upon receiving it, I wrote and wanted to return. It looks NOTHING like the pictures. It was flat (tiny quilted in a petal), colors were wrong and I wanted My money back. Total rip off.
They said I received the item I asked for and would only offer me 20% back. I said no, I sent pictures… nothing alike. Then offered me only 40% back. I sent a copy of their refund policy. It reads:
Refund is you didn’t receive the item you were sold. BINGO!
I will Try and attach photos (it won’t allow me to)
This wasn’t cheap, I don’t buy myself much, but this is horrible and want ALL MONEY back.
I’ve contacted my credit card company…. I will not accept less that a full refund.

These are NOT quilts and will not return or refund. After a month of waiting for this, it arrived and is a cheap sheet material.

This store is a scam. Website is very misleading with photos and description. I ordered a quilt and received a cheap blanket with a picture of the quilt on it.

I received my POS quilt today. It's not a quilt. It is 2 sheets barley sewn together with the top being printed only. There is no quilting involved. I should have went to Walmart, and will next week. I spent over $150 for junk. I would donate to the SPCA, but don't even think a dog would want to lay on this nasy thing. The pillow cases are as thick as the wannabe quilt. Don't buy anything here. I was robbed.

Stay away from this company!!!! Their products are false and photos do not represent what is sent. I paid $150. for a quilt duvet cover set and that what was shown and I received a sheet with a print of a patchwork quilt duvet. All while waiting over 3 weeks for trash!!! DO NOT ODER ANYTHING!!!!!

Total scammers. Ordered a quilt, paid over $200 AUD for it and received a cheap rubbish printed doona cover. They admitted to lying in their description when I contacted them and offered an insulting paltry refund. Avoid them at all costs.

Biggest rip off ever. Spent over $550
Nothing like the pictures. Don't buy, you will be so disappointed.