Awesome, very pleasant and quick. Thanks for having a great site that's not packed with unwanted adds that distract you from your intended shopping goal.
Company replied
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See what reviewers are saying
It's been two weeks since I've placed my order and I still have not received a shipping notification. BUYER BEWARE: This is a Chinese based company, though they imply that they are based in the US.... See more
Company replied
I couldn’t figure out how to select my 2nd free gift, like I did the 1st one, I kept ringing me up or charging me for that one so I just deleted it.
Company replied
I ordered three items from Cowboyhood.com. The site shows thick 3-D knit garments; what arrived were flat polyester prints—nothing like the photos. Support told me to wait, then offered a 65% refund O... See more
Company replied
3.0
Average
638 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was incredibly easy to go through…
It was incredibly easy to go through the merchandise and make selections. Will wait to receive product before making further statements.
6 January 2026
Unprompted review
Reply from Cowboyhood
Dear Blaine Moss,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The products are beautiful
The products are beautiful. The only issue I had was determining how measurements were devised. I ordered the full length cardigan for my daughter, my sister and myself; we're all different sizes. The bust and sleeves were simple. However, I wasn't sure how length was determined; from the neck,shoulders or waist? Soo I assumed the shoulders, we'll see when I receive them.
5 January 2026
Unprompted review
Reply from Cowboyhood
Dear Toika Trice,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This company uses AI to promote their…
This company uses AI to promote their products. Clothing is not as it's shown on their website. Like the "Viking" sweater is just a print on cheap thin polyester. Their return policy is pretty much nonexistent as they say you can only return within 30 days of purchase but the items show up on the last day or after the return period. It was supposed to be a Christmas present. It's really a rip-off company.
2 December 2025
Unprompted review
Reply from Cowboyhood
Dear Tamay,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The models looked sexy in your ads but…
The models looked sexy in your ads but when I saw HER in them she looked sexier.
6 January 2026
Unprompted review
Reply from Cowboyhood
Dear Gregory Patterson,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Items were too small
Items were too small, contacted seller multiple times for return address only response they were sorry about problem. Return instructions returned to address on package no response. Contacted seller multiple times finally they responded after 3,4 emails they suggested keep items and refund only 20 percent DO NOT PURCHASE FROM SELLER NOT GOOD CUST SVC AND ITEMS NOT SAME AS PICTURED!
10 December 2025
Unprompted review
Reply from Cowboyhood
Dear HOMER JONES，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear Thomas Thrower,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
don't recommend due to poor customer service
There customer service is slow I've written to the twice and still no reply from them I believe reading others reviews they will drag out replying to me or sending the items to me I don't believe the items will come good as reading others reviews will not purchase from here again with such poor reviews and very slow customer service
4 January 2026
Unprompted review
Reply from Cowboyhood
Dear Rachel Dunn,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Items not as they are depicted
Saw an ad for Cowboyhood. While checking out their site. Found 2 items that I really liked and so did my roommate. Ended up ordering Men's Viking Weapons Compass Vegvisir Vintage Full Zip Hoodie and Men's Viking Celtic Art Cozy Fur Collar Knit Hooded Sweater Jacket.
I just received these items and not fully impressed with what was received. The sweater jacket per the image is very deceiving. In the image it looks fairly thick but when I received these the sweater jacket is extremely thin not to mention this was ordered as a 4xl but it definitely is not. As roommate tried this on which he wears a 4xl and it's more like a 2xl. As for the zip hoodie purchased this was also deceiving looks a like it would be warm but in reality it's maybe a late spring time / early summer type hoodie. Also this is thinner then depicted in the images.
I do want to mention when I placed my order the wrong shipping address pulled over to the shipping. I had contacted them and they did correct this for me. So there is something customer service is at least good on that aspect.
5 December 2025
Unprompted review
Reply from Cowboyhood
Dear SgtKrazy,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Great products and easy purchase process
Great products and easy purchase process
31 December 2025
Unprompted review
Reply from Cowboyhood
Dear John Fritter，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Easy to order
30 December 2025
Unprompted review
Reply from Cowboyhood
Dear Luis Yost,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear Elaine,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
So far a fantastic selection that's not…
So far a fantastic selection that's not available anywhere. The Nordic line my ancestors wore or something like it is great. I just ordered and have not received anything yet but I am sure it will be great
30 December 2025
Unprompted review
Reply from Cowboyhood
Dear zmung,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Clear description of clothing products…
Clear description of clothing products and photos
29 December 2025
Unprompted review
Reply from Cowboyhood
Dear Jose Benavides，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Very deceptive listing images
I made a recent purchase from from this company and what I received was deception. The garments I ordered (2 tops and a dress) don't look like the listing images on the website. It is clear now that product listing images on the website are AI generated and I consider this deceptive trade practices. Also, the size small I ordered does not fit like a small. It fits more like a medium size, but the clothes are tagged with a size small label. The garments do not even have a clothing label for washing instructions or what kind of fabric was used to make it. The print design on the fabric looks like the image used was blown up too large and reproduced with poor image quality. At this point, I don't even want to hassle with trying to get my money back. I didn't even know I was ordering from China until I got my order confirmation after I paid. I've already emailed them to express my dissatisfaction and they responded asking for pictures of what I received. What a joke! I just want people to know that what you see on their website is NOT what you will be getting. I think they're using AI generated images that are not scaled to reproduce on clothing. Very poor quality product. Don't be fooled by their response to right your "negative experience". It's just a generic script they copy and paste to give an impression of willingness to help while they rip you off.
21 December 2025
Unprompted review
Reply from Cowboyhood
Dear Carmen,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Please add to your clothing descriptions
Everything is great, but you really need to add more information to your clothing descriptions. That's because your photos don't always show the front. I wanted to know whether items had buttons or zippers, as well as pockets. That info was nowhere to be found. Otherwise, your site is great. Thanks.
27 December 2025
Unprompted review
Reply from Cowboyhood
Dear NormaJean,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
SCAM
If I could give a 0 it would be the right thing for this business. Never received my order or tracking. I wish I had read all the reviews before I ordered. Never again. "DON'T ORDER" anything. READ the reviews and see why !!!
27 November 2025
Unprompted review
Reply from Cowboyhood
Dear Connie Petway,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Complete bait and switch
Complete bait and switch. The product they display on their website is not what you get. Product on the site looks awesome. What is sent, you may as well print this yourself on computer paper, cut sections out of the paper, puzzle together and stick it to a jumper.
24 December 2025
Unprompted review
Reply from Cowboyhood
Dear crissp muvenga,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The selections were great and so unique…
The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men.
Sizing is always an issue when ordering clothing on line. It would be helpful if there was some examples of what size might fit based on an actual persons height and weight. The size chart provides measurements but not every ones measurements in different areas of the body are the same.
26 December 2025
Unprompted review
Reply from Cowboyhood
Dear Diana Lowry，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Completely misleading and exceptionally poor quality!…
We received our order today and were completely shocked to discover that the quality was nothing like the photos on the website. We ordered two men's hoodies (that on the website looked like knitted material)and a shirt (that said was a cotton blend) and found very poorly made polyester hoodies with a celtic pattern printed on it and a shirt that contains no cotton. These were VERY poorly made and COMPLETELY misleading. I will be very curious to see if and how they honour the return policy!
26 December 2025
Unprompted review
Reply from Cowboyhood
Dear Angela Gainer,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I love the style and choices of color…
I love the style and choices of color and the winter fashion and I plan to shop with you more
5 December 2025
Unprompted review
Reply from Cowboyhood
Dear D Walker,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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