We have been longtime customers of the cover store. Making a purchase is easy, but successful filing for a warranty claim is impossible. After one year two of our chair covers became blemished. I atte... See more
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Review summary
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Placed my order. Did not show up when estimated, Had to cover my BBQ as rain was expected so I went and bought another one. Almost a month later, still no order. Checked all entrances, and with n... See more
Do NOT order from this company. Even after admitting a dimension error on a patio furniture cover, they did not offer to remake the piece, but rather offered a 30% store credit instead of a credit of... See more
I purchased the most expensive custom fit covers with a supposed 10 year warranty. I’m at about year two, and there is mold on the underneath side of the covers. I have never experienced this problem... See more
Company details
- Outdoor Furniture Store
- Car Accessories Store
- Curtain Store
- Furniture Accessories
- Garden Furniture Shop
- Home Goods Store
Written by the company
At Coverstore, we've been protecting what you love since 2005. As a family-owned business, we take pride in providing top-quality covers for all of your outdoor and indoor storage needs. Our mission is to keep your possessions safe from the elements and everyday wear and tear, so you can enjoy them for years to come. We offer a wide variety of products, including the best patio furniture covers, grill covers, and car covers on the market. To match every need and budget, our covers are available in four material tiers — Classic, Elite, Ultima Ripstop, and Prestige — so you can choose the level of protection that's right for you. Every cover comes with up to a 10-year warranty, giving you peace of mind knowing that your investment is protected. We also offer custom and standard sizing options, ensuring that you get the perfect fit for your item. At Coverstore, we're dedicated to providing exceptional customer care. Our team is always available to answer any questions you may have and help you find the perfect cover for your needs. We want you to feel confident in your purchase and know that you're getting the best quality and value possible. In addition to outdoor covers and décor, we also offer a variety of indoor storage solutions. From holiday storage to garment bags and beyond, we have everything you need to keep your home organized and clutter-free. Trust Coverstore for all of your protective cover needs. With our wide variety of products, exceptional quality, and dedicated customer care, we're confident that you'll love our covers as much as we do.
Contact info
4488 Plano Parkway, 75010, Carrollton, United States
- (866) 889-8896
- support@coverstore.com
- coverstore.com
1.5
Bad
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Happy in California!!
This is my second order from Coverstore! My patio furniture remains unscathed after four years! The quality of their product is excellent! Fortunately, our weather in San Diego offers some extended length to these covers! I am very satisfied with the quality.
14 April 2023
Unprompted review
Workmanship was Topnotch
For being custom made, the cover arrived in reasonable time. The quality of the Elite cover was excellent. The measurements were exactly to specifications and fit our table perfectly. The extra clinch straps for around two of the table legs will be a great help in keeping the cover in place during windy days. Very pleased.
25 March 2023
Unprompted review
The covers are highly weather resistant…
The covers are highly weather resistant and last a long time.
4 January 2023
Unprompted review
I've had several Coverstore products…
I've had several Coverstore products for almost two years now and I must say how pleased I am about the quality of the products and their ability to withstand the weather and protect the patio table, chairs, spa cover, lounge chairs and extra stacking chairs. Kudos to Coverstore and when necessary, I'll definitely shop again. Best regards, Bill Barrick, Costa Mesa, CA
5 April 2023
Unprompted review
Perfect Fit & Well Made
The covers fit perfectly and are well made. I have purchased car covers and patio furniture covers and I am very pleased.
5 April 2023
Unprompted review
I'm using my 2nd Coverstore car cover…
I'm using my 2nd Coverstore car cover for my 1995 Jaguar. This one is superior to the 1st....material, elastic, fit. The 1st is now on my 1995 Volvo. I only use them in the summer here in So Calif. Ordering was easy and I received the product quickly. I won't hesitate to order from Coverstore again when the need arises. Great product and service!
5 April 2022
Unprompted review
A must read.
We have purchased a few great covers.
Great fit on tables and fire pits.
Our lounge chair covers fit great also but have completely torn down on corners on both chairs. Would love to know if they would repair or replace them. Purchased last year. It is a great company and love their products.
5 April 2023
Unprompted review
Reply from Coverstore
Hi Kathy!
Thank you for taking the time to leave a review of our covers! We are delighted to hear that you have had a great experience with the fit of our covers on your tables and fire pits.
However, we apologize for any inconvenience caused by the tearing of your lounge chair covers on the corners. We understand how frustrating this can be.
Please visit our website at https://www.coverstore.com/warranty-info to determine if your products are still under warranty and to begin the claims process. You will need your order number and email address used to place the order.
We appreciate your feedback and are glad to hear that you are a satisfied customer of our company. If you have any further questions or concerns, please do not hesitate to contact us. We value your business and look forward to serving you in the future!
I'm very pleased with the whole process…
I'm very pleased with the whole process at the Cover Store. I received my item quickly and the quality of the product was better than I expected. I am about to order another cover.
5 April 2023
Unprompted review
Excellent Outdoor Chair Cover!
Timely delivered. Outstanding material for my outdoor balcony chair.
28 November 2022
Unprompted review
Awesome
Awesome selection for everything you need covered and colors always recommend.
5 April 2023
Unprompted review
Top Notch
I have now ordered several coverstore products. I've always ordered the top line quality and have gotten what I paid for. All my off the rack and custom products and have lasted for at least 2 years now with virtually no wear. Really pleased with this company.
5 April 2022
Unprompted review
Bait and switch and they don't stand…
Bait and switch and they don't stand behind their work. Purchase at your peril.
1 February 2023
Unprompted review
Reply from Coverstore
Hi Michael,
We are sorry to hear that you had a poor experience with our company. We apologize for any inconvenience caused by our service, and we would like to address your concerns.
However, we were unable to find any records of past communication with our customer care team, which makes it difficult for us to assist you with your specific issue. We encourage you to contact our customer care team directly by visiting our Help Center at https://www.coverstore.com/help-center#contact_form. Our team will be happy to assist you in any way possible to resolve any issues you may have experienced.
At Coverstore, we strive to provide excellent customer service and high-quality products. We understand that we may have fallen short of your expectations, and for that, we apologize.
We appreciate your feedback and would like the opportunity to make things right. Please reach out to our customer care team, and we will do everything in our power to resolve any issues you may have experienced.
Thank you for your business, and we hope to have the opportunity to serve you again in the future.
Great quality
These covers are expensive but so far, they’ve held up through one Jersey winter with some really high shore winds. You do need extra bungees if it gets windy by you, so invest in the extra sets.
16 March 2023
Unprompted review
Products are high quality
Products are high quality. I always use them for my covers, grill, patio furniture, anything needed!
11 November 2022
Unprompted review
Picnic table covers…
I had picnic table covers that would blow off in the wind. I saw some covers on Coverstore with straps on the corners, so I bought them. Unfortunately, those straps are torn off the covers in the wind. I need to find a different method to keep the covers on.
15 March 2023
Unprompted review
Reply from Coverstore
Hi Rick, we are sorry to hear about the torn straps on your cover. Please reach out to our customer care team, as your cover may be under warranty: https://www.coverstore.com/help-center#contact_form
Additionally, our furniture cover clamps may help with the wind: https://www.coverstore.com/furniture-cover-clamps
Custom covers - perfect fit.
Excellent product. Custom fit was spot on.
15 March 2023
Unprompted review
Great products and great to work with
I have purchased several different covers for my air conditioner, both my hose reels, my generator, my 3 different Christmas wreaths and my lawn swing, some of which were ordered special to size. All have been received and continued to be used. Well made products, color choices and reasonable prices. I will continue to look to them for upcoming requirements.
15 March 2023
Unprompted review
Beautiful and functional
We love our Coverstore outdoor covers! We ordered standard sizes for our two loveseats, two chairs and coffee table. They all fit well and look terrific. In addition, they are easy-care (we just hose them down and let them dry) and they pack easily into bags for storage. And of course, they protect the furniture from pollen and weather. Last fall, I ordered an additional custom cover for an outdoor bar in the fabric to match the rest. It is perfect, too. Overall this has been a great experience and I would definitely buy from Coverstore again.
15 March 2022
Unprompted review
Mean customer support service
Mean customer support service. They sell poorly designed and defective products, and don't give refunds. Avoid.
31 January 2023
Unprompted review
They do not honor return refund
16 January 2023
Unprompted review
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