Wouldn't auto renew our details, said they had a call to give card details.. all ok ,no email to confirm anything as we were told ( today or tomorrow ) nothing received!had to call again today and get... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've only given CoverMY Breakdown 4 stars because 1 The cost has risen hugely 2 The website does not function very well. I was unable to login. However, they do offer great cover for breakdown as... See more
Luckily I've never had to make a claim, but they offer a great price and cover me for everything I should hopefully ever need which is great. It is however rather cheeky to auto renew and not inform... See more
The process of renewing my annual cover was easy and straightforward. I awarded 4 stars instead of 5 stars because like everyone else in the insurance industry your price increases each year which me... See more
Company details
- Insurance Broker
- Gadget Insurance Company
- Home Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
We want our customers to feel assured in knowing that insurance with Cover My offers reliable, affordable cover, allowing you to protect what matters the most. CoverMy Breakdown Insurance | CoverMy Pet Insurance | CoverMy Gadget Insurance | CoverMy GAP Insurance | CoverMY Home Insurance | CoverMy Travel Insurance
Contact info
Premier House, NG31 7JX, Grantham, United Kingdom
- 0800 980 5134
- admin@covermy.co.uk
- covermy.co.uk
4.2
Great
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Purchase breakdown cover on line no…
Purchase breakdown cover on line no issues good price thanks
19 July 2026
There when I needed them.
12 July 2026
I needed breakdown cover from the 30th…
I needed breakdown cover from the 30th July which is my travel day but the website would not allow any earlier than 1st August.
19 July 2026
Taking payment without warning
They didnt warn about how much a renewal would be, taking the money from my account immediately instead.
Since requesting a refund I have heard nothing from this company either for a week.
12 July 2026
The cover was a good price
The cover was a good price. However, had to cancel previous renewal to get new quote.
11 July 2026
Easy to set up
It was easy to buy breakdown cover for my new (used) vehicle and took very little time to set up. The price is good, especially as there is no excess payable.
18 July 2026
Easy to navigate site,good price with…
Easy to navigate site,good price with the cover we needed.
11 July 2026
Website easy to use and call handle…
Website easy to use and call handle dealt with my query quickly and professionally.
17 July 2026
so far appears to be good cover and…
so far appears to be good cover and service, fortunately have not had to use in .emergency
10 July 2026
Service Levels
Hold time was acceptable.
Your operator was very professional,understanding and patient. I would recommend that he should be rewarded for his customer service
17 July 2026
Have been with these for 3 years
Have been with these for 3 years. Auto renews at keen prices. Unable to comment on breakdown service as not yet broken down!
8 July 2026
Brilliant company have used for a long…
Brilliant company have used for a long time now and very reasonable 5⭐️
10 July 2026
Quick & helpful customer service via phone call
Payment issues resolved by v helpful customer service phone call. Didn't gave to wait long either 👍 (I put incorrect CVC: it's too worn to read!)
16 July 2026
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