Ordered a hoodie on the 16th Dec. Have emailed customer info twice without reply as we still don’t have delivery. Tracking suggests parcel isn’t with FedEx yet!! Very poor service considering one of t... See more
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I absolutely love this online store I love their products I have bought so much from coveredbyolivia the service they provide from ordering to aftercare is outstanding… I cannot recommend them eno... See more
I've had a few things from here. Either tik tok or through their website. Clothes are a really good quality and fit really nicely. They give a true representation of how clothes look on different s... See more
Excellent communication throughout. Sadly the dress I ordered wasn’t right for me, but the return process was easy, and the money was back in my bank within 24 hours.
Company details
Written by the company
Here at Covered, we want our customer to feel empowered and uplifted with the added confidence our outfits will provide. We take pride in our buying to bring you the latest must-haves and essentials to create a versatile wardrobe. Our aim is to share an out of the ordinary styling experience. From weekly styling lives to professional styling advice on our website to chances we have you covered.
Contact info
The Barn, Elms Farm, Hobb Lane, Daresbury, WA4 5LS, Warrington, United Kingdom
- customercare@coveredbyolivia.co.uk
- coveredbyolivia.co.uk
3.9
Great
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered a hoodie on the 16th Dec
Ordered a hoodie on the 16th Dec. Have emailed customer info twice without reply as we still don’t have delivery. Tracking suggests parcel isn’t with FedEx yet!! Very poor service considering one of the companies claims is quick delivery. Won’t be ordering from this company again.
29 December 2024
Unprompted review
ordering and delivery good but sizes are so wrong
ordering and delivery good but sizes will not fit a uk size 20 to 22 let alone a 26 as they say in descriptions. very disappointing as they are nice dresses
16 February 2024
Speedy delivery- as described- although…
Speedy delivery- as described- although had seen someone wearing it
5 December 2023
Quick delivery
Quick delivery, item good quality and as described. Would buy from again with no hesitation.
22 November 2023
Dress was beautiful for the price
Dress was beautiful for the price, but sadly it just was too oversized and shorter length than I like , so I returned
6 June 2023
Amazing
I've had a few things from here. Either tik tok or through their website.
Clothes are a really good quality and fit really nicely. They give a true representation of how clothes look on different sizes which is great. Everything I wear I always get compliments on, even from strangers and I'm no model!
Posting has always been super speedy and very easy to get a refund for the item I returned. Would and have highly recommend this brand. Thank you
21 May 2023
Fantastic service
Fantastic service. Item was delivered as said. Lovely blouse that can be worn to different occasions.love it!
15 May 2023
Lovely dress but a few snags
Lovely dress but not finished to the same quality as previous purchases. There were several hanging threads and the elastic in the arms was poorly finished. However I have managed to tidy and the dress is still lovely.
2 May 2023
Absolutely gorgeous dress fast delivery…
Absolutely gorgeous dress fast delivery and as a plus size lady I had no exposed underwear that's a big tick in my book
23 April 2023
I’ve bout a couple of dresses from this…
I’ve bout a couple of dresses from this seller, always pleased with them.
26 March 2023
Would not recommend from Ireland…
Would not recommend from Ireland delivery charges are too high plus I had to pay customs also so the dress actually cost me over twice the website price
14 March 2023
The dress is beautiful
The dress is beautiful. The colours are stunning and I love how it looked on me. However, the quality is not what I was expecting due to the price. A friend noticed that the stitching near on the lapel wasn't right. It had been overlapped a few times and is very wonky. There also isn't a label anywhere? I was looking for what wash it was best on, but there is no label to state this? I am a little disappointed as I rarely treat myself.
20 February 2023
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