Easy and practical insurance for rental cars across Europe! Good customer service and they came through when I needed them for a rental car issue. I will keep going with this insurance for as long a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good service so far, I made one small claim on a car rental last summer (small bumper scratch on a bumper full of scratches) I had photos of everything except that section of the bumper, was hit for... See more
Company replied
Having been very upset by Goldcar finding a tiny scratch on my hire car in Menorca and sending me a bill of £191 I was not hopeful of getting my claim settled. How wrong I was, yes the on line for... See more
Company replied
Great website, very easy to buy good value car hire excess insurance. I bought an annual policy - bit cheaper than buying for each holiday. But much cheaper than buying from the rental company. Ha... See more
Company replied
Company details
About Cover4Rentals
Written by the company
After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.
We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.
Contact info
United Kingdom
- cover4rentals.com
Rental Car Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Cover4Rentals
Hi JB,
We're pleased to hear you found it quick and easy to get cover with Cover4Rentals, and that you were happy with the price. Thank you for your positive feedback!
Kind regards,
Anna
i contacted you to ask if i currently…
i contacted you to ask if i currently had cover for ibsurance excess i had no response
24 June 2026
Reply from Cover4Rentals
Hi Christopher,
Thank you for taking the time to leave a review. I’m sorry to hear of your experience.
Please accept our apologies for the delay in getting back to you -we are currently experiencing a high volume of enquiries.
I can confirm that one of our agents has now responded to your email.
If there’s anything further we can assist with, please don’t hesitate to let us know.
Kind regards,
Chloe
Effective customer service
Website was clear and easy to use.
Good customer service - A technical issue with my quoted renewal price was quickly resolved over the telephone by one of their agents.
15 June 2026
Reply from Cover4Rentals
Hi Derek,
We’re really pleased to hear you found the website clear and easy to use. It’s also great to know our customer service team was able to quickly resolve the issue with your renewal quote and get everything sorted for you.
Kind regards,
Anna
Very accessible and easy to use
Very accessible and easy to use . Basic essential information only required
Chosen as a recommended provider
24 June 2026
Reply from Cover4Rentals
Hi Joe,
We're delighted to hear that you found the Cover4Rentals website accessible and easy to use, with only essential information required.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Carlos,
We're glad you found our prices good and felt Cover4Rentals was user friendly.
Kind regards,
Anna
A very prompt reply from customers support
A very prompt reply from customers support concerning a problem with my renewal. The renewal fee was immediately refunded. I didn't take advantage of your services during the last year. Surely, I will come back in the future.
26 June 2026
Reply from Cover4Rentals
Hi Antonis,
We’re really pleased to hear our customer support team was able to resolve your query quickly and arrange a refund straight away. Providing prompt and fair support is exactly what we aim for.
Kind regards,
Anna
Efficient website
26 June 2026
Reply from Cover4Rentals
Hi John,
We're happy to hear you found Cover4Rentals efficient!
Kind regards,
Anna
The best cover I found
Very competitive price compared to the hire company's excess cover charges and a great all inclusive policy.
25 June 2026
Reply from Cover4Rentals
Hi Sue,
We're happy to hear you found our pricing competitive and our comprehensive excess insurance policy great. Thank you for your positive feedback!
Kind regards,
Anna
Very quick and easy to make a booking
24 June 2026
Reply from Cover4Rentals
Hi Mr Smith,
We're happy to hear your booking experience was quick and easy.
Kind regards,
Anna
Claim on hire car
Had a small scratch when we returned hire car Alicante airport paid out within 2 weeks
24 April 2026
Reply from Cover4Rentals
Hi Stephen,
We’re sorry to hear about the damage, but we’re really pleased to hear your claim was handled quickly and settled in full within a couple of weeks.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Rachel,
We’re pleased to hear you found the process straightforward and that our Which? Best Buy recommendation gave you added confidence.
Kind regards,
Anna
Great customer experience and so simple…
Great customer experience and so simple to apply and establish insurance for car rental in Italy for our family holiday. Simple to put in place and great cost!
24 June 2026
Reply from Cover4Rentals
Hi Scott,
We’re really pleased to hear you had a great experience and found the process simple to complete for your family trip. It’s great to know the cover was easy to arrange and offered good value.
Kind regards,
Anna
Website and finding what you want is…
Website and finding what you want is good. But proof of company comes if I need to claim.
24 June 2026
Reply from Cover4Rentals
Hi George,
We're glad our website was easy to use. We are confident in our claims process and are here to help if you need to make a claim.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Anthony,
It's great to hear you found Cover4Rentals easy to use!
Kind regards,
Anna
A fair and reasonable response to a genuine oversight!
I arranged my policy last year in haste before leaving for USA. Yesterday after a few days away I checked email and found my policy had automatically renewed and referring to the renewal invitation message which I had deleted unread. I sent a message to explain that I had not intended to renew because of health issues. Today I had a very sympathetic message to tell me the policy had been cancelled and a refund issued. What a pleasure to deal with such a fair company!
I am a Trustee of a local charity which recently suffered the opposite of this experience and suffered a severe financial loss
25 June 2026
Reply from Cover4Rentals
Hi Peter,
We’re really pleased to hear our team was able to respond quickly and handle your situation so fairly. We understand that circumstances can change, and providing an understanding and flexible service is exactly what we aim to deliver.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Dave,
We're so pleased you found our website easy to use and our pricing reasonable. Thank you for your feedback!
Kind regards,
Anna
Great price for peace of mind
Great price for peace of mind, not having the worry of paying the excess
25 June 2026
Reply from Cover4Rentals
Hi Robert,
We're so glad you found great value and peace of mind with Cover4Rentals. Thank you for your positive feedback!
Kind regards,
Anna
Easy to submit a claim
Easy to submit a claim. Initially did not accepted due some misunderstanding on the invoice, after clarification all was settled in a few days!
18 June 2026
Unprompted review
Reply from Cover4Rentals
Hi Joao,
We’re really pleased to hear you found the claims process easy to follow, and that everything was resolved quickly once the misunderstanding was clarified.
Kind regards,
Anna
Wonderful
Easy, fast, great service.
Thank you very much for your wonderful assistance.
26 June 2026
Unprompted review
Reply from Cover4Rentals
Hi Inbal,
We're so glad you found our service easy, fast, and great! Thank you for your wonderful feedback.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Victor,
We're delighted you found Cover4Rentals simple, efficient, clear, and quick. Thank you for your feedback!
Kind regards,
Anna
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