Courtcasefinder Reviews 

238
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional in their interactions. Many people highlight the excellent customer service, noting its efficiency, speed, and ability to resolve issues quickly. Reviewers appreciate the understanding and patient approach of representatives who listen to concerns and provide effective solutions. However, some customers also noted issues with unexpected charges and monthly deductions after initial payments. A few other people also felt that cancelling subscriptions was difficult, with some experiencing billing despite attempts to cancel through automated systems or websites.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers praising the proficiency, promptness, and... See more

Staff

Reviewers consistently express appreciation for the staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency, with some customers... See more

Cancellation

Reviewers highlight ambiguous aspects of cancellation, with some customers reporting significant difficulties... See more

Payment

Clients share negative opinions on payment, with many reporting unauthorized charges despite cancellation... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more

Company replied

Rated 4 out of 5 stars

I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more

Company replied

Rated 5 out of 5 stars

I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more

Company replied

Rated 5 out of 5 stars

Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more

Company replied


Company details

  1. Legal Services

Information provided by various external sources

Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips


Contact info

4.1

Great

TrustScore 4 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(238)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the info I needed through their…

Got the info I needed through their website, also very helpful once you email them.

13 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Denis,

Thank you very much for your positive review.

We’re pleased to hear that you were able to find the information you needed on our website and that our support team was helpful when you reached out. Providing clear resources along with responsive assistance is something we continuously strive for.

If you need any further help in the future, please don’t hesitate to contact us.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Great experience

Great experience and we were able to get our issue resolved

10 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Shirley,

Thank you very much for your kind review.

We’re delighted to hear that you had a great experience and that your issue was successfully resolved. Providing efficient and helpful support is our top priority, so it’s always encouraging to receive such positive feedback.

If you ever need assistance again in the future, please don’t hesitate to reach out—we’ll be happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

A very cool app

A very cool app. Gives you everything you need to know about ANY individual. I was confused with the payment and customer service was prompt and effective. I would and have DEFINITELY recommended court case finder to other people. Thank you.

12 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Michele,

Thank you very much for your 5-star review. We’re delighted to hear that you’re enjoying the app and finding it both useful and informative.

We’re also pleased that our customer service team was able to assist you promptly and effectively with your payment query. Providing clear support and a seamless experience is very important to us.

Your recommendation means a great deal, and we truly appreciate you sharing your experience with others. Thank you again for your kind words and support.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

the agent was extremely knowledgeable…

the agent was extremely knowledgeable and went above and beyond. excellent customer service very impressed.

10 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Christie,

Thank you very much for your 5-star review. We are delighted to hear that you were impressed with the service provided. It is especially rewarding to know that our agent’s knowledge and dedication made such a positive impact on your experience.

Providing excellent customer service and going above and beyond for our customers is something we strive for every day, so your feedback is truly appreciated.

Thank you once again for your kind words and support. Please feel free to reach out if you need any further assistance.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They listened to my concerns and made me feel heard. I would highly recommend using of your looking for information.

10 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Lakeisha,

Thank you very much for your 5-star review. We are delighted to hear that you had a positive experience with our customer service team. Ensuring that our customers feel heard and supported is a top priority for us, so your feedback is greatly appreciated.

We are also grateful for your recommendation and your trust in our services. Please do not hesitate to reach out if you require any further information or assistance in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Helpful Rep

The rep, Mariz, was able to assist my concern. Thank you
Please remove me from all emails

7 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hi Cheryl,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your review; this will make her day. Have a great weekend, and stay safe!

Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hello Taeko,

Thank you very much for your 5-star review. We are delighted to hear that your request was handled promptly and met your expectations. Your kind feedback is greatly appreciated and motivates us to continue providing efficient and reliable service.

Please do not hesitate to reach out if you require any further assistance—we are always happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Very helpful!

6 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hi Shawna,

Thank you for your kind feedback! We’re glad to hear you found our service helpful.

If you ever need assistance again, we’re always here to help!

Best,

Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Great service

Great service. The representative was very professional.

6 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Clea,

Thank you very much for your kind review and for awarding us a 5-star rating. We are delighted to hear that you had a great experience with our service and that our representative demonstrated professionalism throughout your interaction.

Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering the highest standard of service. Should you require any further assistance, please do not hesitate to reach out.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Thank you for fixing my situ

Thank you, great customer service!

1 April 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Michelle,

Thank you very much for your 5-star review. We’re pleased to hear that we were able to resolve your situation and that you had a great experience with our customer service.

Your kind words are truly appreciated and encourage us to continue delivering the best support possible.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hi Rosalio,

Thank you for your feedback! We’re glad to hear that our team provided great service with your cancellation.

We always strive to make the process as smooth and easy as possible, and your kind words mean a lot!

Best,

Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

He was excellent

31 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hi Adham,

Thank you for your kind words! We’re thrilled to hear that our team member provided excellent service.

We’ll be sure to pass along your praise—they’ll be happy to hear it!

Best,

Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

I found 2 INACCURATE ITEMS ON…

I found 2 INACCURATE ITEMS ON COURTCASEFINDER DATED JUNE, 2005.
THEY DELETED EVERYTHING. THAT IS NOT
WHAT I ASKED FOR. THEY WENT FROM BEING A 5 TO A 1 FOR NOT FOLLOWING DIRECTIONS.

30 March 2026
Unprompted review
Courtcasefinder logo

Reply from Courtcasefinder

Hello Susan,

I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtcasefinder.com/terms.

If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!

Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

The rep was very helpful in canceling…

The rep was very helpful in canceling the subscription. He was polite and kind.

30 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hi Kattie,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Your rep helped with very few questions…

Your rep helped with very few questions and respect. She was friendly and professional. She needs a raise.

28 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Dawn,

Thank you very much for your wonderful feedback. We’re delighted to hear that our representative was able to assist you efficiently while maintaining a respectful, friendly, and professional approach.

Your kind words mean a great deal to us, and we will be sure to pass along your compliments to her. Recognition like this is truly appreciated.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient. Rhea was very compassionate and listened to my needs and solved them professionally and empathetically. Would do business here again!

24 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Ariana,

Thank you very much for your kind 5-star review. We are delighted to hear that you found our service to be quick and efficient. It is especially rewarding to know that Rhea provided you with compassionate, professional, and attentive support while addressing your needs.

Your feedback is greatly appreciated, and we are pleased to have had the opportunity to assist you. We look forward to serving you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Nick was amazing so helpful and…

Nick was amazing so helpful and attentive to my needs. I really appreciated his kindness today… he needs a raise

24 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Tracey,

Thank you very much for taking the time to share your review with us.

We are delighted to hear that Nick provided you with such helpful, attentive, and kind service. It is always our goal to ensure every customer feels supported and valued, and it is wonderful to know that your experience reflected this.

Your feedback is greatly appreciated, and we will be sure to pass your kind comments on to Nick. Recognition like this means a great deal to our team.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hello Frank,

Thank you very much for your 5-star review. We appreciate you taking the time to share your experience with our customer service.

We’re pleased to hear that your account cancellation was handled smoothly and efficiently. Our team strives to make every process as straightforward as possible, and your feedback reassures us that we are meeting that goal.

If you require any further assistance in the future, please do not hesitate to contact our customer service team.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

The agent was amazing

The agent was amazing

20 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Guadalupe,

Thank you very much for your 5-star review. We truly appreciate you taking the time to share your positive experience with our customer service. We are delighted to hear that our agent provided you with excellent support and made a strong impression.

Your feedback is highly valued, and we will be sure to pass on your kind words to the agent involved. It is always our goal to deliver outstanding customer service, and your comments reaffirm our commitment to maintaining high standards.

Should you require any further assistance, please do not hesitate to contact our customer service team.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Superb service.A+

19 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hi Greg,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

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