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Cotton Traders Reviews 

212,209
•
TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 31,453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting their comfort and durability. Many appreciate the wide range of choices and sizes. Reviewers frequently mention the efficient ordering process and the fast, reliable delivery service, noting that items often arrive promptly. However, some customers noted concerns regarding delivery, with several experiencing delays or issues with tracking, particularly with one courier. A few also found sizing inconsistent, especially for women's clothing and leg lengths, or that 'wide fit' items were too narrow. Additionally, some reviewers expressed disappointment with specific product quality, mentioning items that did not match descriptions or materials that felt cheaper.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the good quality of... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the superb quality, good... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and prompt delivery, with... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the... See more

Service

Reviewers highlight positive aspects of service, with many praising the promptness and ease of ordering, as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more

Company replied

Rated 4 out of 5 stars

I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more

Company replied

Rated 4 out of 5 stars

Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more

Company replied

Rated 4 out of 5 stars

The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

212K reviews

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4.4

All reviews

(212,209)

29,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Your products are always well made

Your products are always well made. The fit is always really good. The prices are reasonable. I do like to use the nearest shop but am always impressed with the speed of delivery if ordering on line. Well done Cotton Traders.

25 July 2026
Rated 5 out of 5 stars

Great delivery

I had a very quick delivery of ordered items, well packed and put in a safe place. Thank you.

22 July 2026
Rated 3 out of 5 stars

Size matters

Disappointed to order two pairs of the same size trousers only in different colours and find that they were totally different size in fit,having been a customer for many years and having had the same problem previously cotton traders need to address the sizing of the garments,if they wish to retain loyal customers
.

24 July 2026
Rated 5 out of 5 stars

5*****

Cotton Traders are a very proffesional company, I ordered some footwear from them and my order arrived promptly, well packed and in excellent condition, if I ever have a complaint its dealt with swiftly and put right, I will always order from Cotton Traders. ☺️

4 August 2026
Unprompted review

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