Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Rubbish next day delivery by Evri
Ordered with next day delivery since wanted to go on holiday. Had email saying it would be deluvered by Evri. Heart sank and was proved correct. Wasn't delivered until 3 days after. Phoned and agent apologised and I was told it would be refunded. Then get a message saying £3 would be credited when fee was £6.99. Another phone call and was told normal delivery was £3.99 so would have to pay that whatever. No allowance for inconvenience and poor initial information. Customer service could be improved and use a better firm than Evri!
14 August 2026
Very Pleased
My order arrived quickly. I was very pleased with my dress - lovely design and well made.
14 August 2026
Polo shirts
Ordered 4 polo shirts for my husband. True to size, great colours, he is happy.
13 August 2026
May use AI-assist with repliesRead more
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You were on time
You were on time. I was pleased with the quality of my purchase, therefore would use cotton traders in the future
Many thanks. Xx
14 August 2026
Reply from Cotton Traders
We are so pleased to hear that your order arrived on time and that you were happy with the quality of your purchase. We look forward to you shopping with us again in the future!
good price and fast delivery
14 August 2026
Reply from Cotton Traders
Thank you for your kind review! We are so pleased to hear that you were satisfied with both the price and the fast delivery of your order.
Reply from Cotton Traders
We're so pleased to hear that you are happy with the excellent quality of our products, that they are true to size, and that you appreciate the good colours. It's also wonderful to know that your delivery was fast!
Cannot praise cotton Traders enough I…
Cannot praise cotton Traders enough I nearly always place my orders at your High Legh Garden Centre shop the staff are so nice nothing is too much trouble it’s so easy the staff at Customer Services are excellent as well and the quality is always good thank you Cotton Traders!
23 August 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear your wonderful feedback about your experiences at our High Legh Garden Centre shop. It's fantastic to know that our staff are so nice and helpful, and that our Customer Services team is excellent. We're also delighted that you consistently find the quality of our products to be good. Thank you for your kind words!
Easy purchase
Easy to book online and have delivery to Gaerwen. Casual shirts made of a nice soft touch material that does not crease. Price in sale especially attractive.
13 August 2026
Reply from Cotton Traders
We are delighted to hear that you found our online booking process easy and that delivery to Gaerwen was convenient. It's wonderful that you appreciate the soft-touch, crease-resistant material of our casual shirts and found the sale price especially attractive.
A very useful pair of jeans.
The ordering process is simple and delivert quick.
The jeans are great for summer months, and are a comfotable fit.
Ive already had blue and black in this style.
13 August 2026
Reply from Cotton Traders
We are so pleased to hear that you found our ordering process simple and delivery quick. It's wonderful that you find our jeans great for summer and a comfortable fit!
Loved what I ordered
Loved what I ordered, the quality and the fit so much so, I ordered two more of the same item.
13 August 2026
Reply from Cotton Traders
We are so pleased to hear how much you loved the quality and fit of your order! It's wonderful that you were so happy, you decided to order two more.
Reply from Cotton Traders
We are so delighted to hear how much you love your new dress! Thank you for sharing your wonderful feedback with us 👗
Delivered quickly.Bought coloured…
Delivered quickly.Bought coloured jeans.I want more coloured jeans.Appear popular as my size sells quickly.
13 August 2026
Reply from Cotton Traders
We're so pleased to hear that your order was delivered quickly and that you love our coloured jeans! It's wonderful to know you're keen to purchase more.
Reply from Cotton Traders
Thank you for the positive review 👍
I ordered a pair of ladies leather…
I ordered a pair of ladies leather trainers
They are just what I wanted and great quality. I ordered a wide fit as I have problem with swelling foot , I ordered my normal size shoe and they fit perfectly and are very comfortable , they have an insert I can remove for when I need really thick socks. Love them . The delivery was prompt . I would recommend.
12 August 2026
Reply from Cotton Traders
We are so pleased to hear that your leather trainers are just what you wanted and that you are happy with the quality. It's wonderful that they fit perfectly and are comfortable, especially with the removable insert for thicker socks. Thank you for recommending them!
The fleece jacket
The fleece jacket I ordered fits so well. I am a tall woman at 5ft 10in. I have long arms and a long body and was so happy the jacket fitted in the arms and body.
The quality of the jacket is lovely and it looks smart. Thank you.
13 August 2026
Reply from Cotton Traders
We are so pleased to hear how well your new fleece jacket fits! It's wonderful to know that as a tall woman, you found the arm and body length to be perfect. We're also delighted that you appreciate the lovely quality and smart appearance.
Efficient service
Efficient service. The order arrived very quickly and all items were of great quality.
22 July 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We're so pleased to hear that you experienced efficient service and that your order arrived quickly. It's great to know you're happy with the quality of all your items.
Good quality well made clothes
Good quality well made clothes. Full prices items can be quite expensive.
13 August 2026
Reply from Cotton Traders
We're glad to hear you appreciate the quality of our clothing. We understand your feedback regarding pricing.
Great company
Great company, I buy lots from here. Very convenient to order and pick up quite close to where I live. If the item is not suitable I can also return it to the store.
12 August 2026
Reply from Cotton Traders
We are so pleased to hear that you find ordering and picking up items from us so convenient, especially with a store so close to you! It's also great to know that our return policy works well for you.
My mum found a double duvet set she…
My mum found a double duvet set she liked with a discount code in a magazine.
I said don't worry about a stamp I'll get the app and order.
Order arrived promptly and she is very happy.
13 August 2026
Reply from Cotton Traders
We're so pleased to hear that your mum is very happy with her new double duvet set and that your order arrived promptly. Thank you for sharing your positive experience!
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