Cotton Traders Reviews 

213,304
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the reliable quality of the clothing and various products, noting that items are comfortable and fit nicely. Shoppers also appreciate the exceptionally fast delivery service and the smooth online ordering process. However, some customers also noted issues with delivery delays and shared frustrating experiences with the courier company. A few other people also felt that the sizing was quite inconsistent, making returns necessary when items turned out to be too big or too small. Others mentioned that certain fabric qualities did not fully meet their expectations over time.

What people talk about most

Product

Customers report positive experiences with the product quality and clothing range. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast arrivals.... See more

Order

Users describe positive interactions with order, highlighting easy online ordering, quick dispatch, and... See more

Service

Consumers find service to be exceptionally positive, praising the quick speed of handling and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more

Company replied

Rated 4 out of 5 stars

The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more

Company replied

Rated 4 out of 5 stars

I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more

Company replied

Rated 5 out of 5 stars

Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.4

All reviews

(213,304)

30,176 reviews in the last 12 months

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Rated 5 out of 5 stars

I was delighted with the product

I was delighted with the product , they fitted perfectly . Having searched with no luck for comfortable cotton trousers I was over the moon finding this company
The quality and the speed of service was exceptional. Will certainly use this company again

9 August 2026
Rated 1 out of 5 stars

Following my previous review of linen…

Following my previous review of linen blend shorts that have been really disappointing this year, I now have a second pair that have pilled badly and now have holes in the fabric. These are the white linen blend shorts that are not the quality I would have expected. I bought them only a few month ago, so did not expect them to now be unwearable in such a short space of time.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I get their catalogues regularly which…

I get their catalogues regularly which enables you to browse products and make choices.
Their range of garden and household goods is large and the prices are reasonable. They often have sales or give you free postage which is helpful.
The delivery options are good and I have only been disappointed once with something which was swiftly replaced.
Overall a good company to buy from.

10 August 2026
Rated 5 out of 5 stars

Happy tiny shopper

Bought 2 pairs of cropped trousers and 1 pair of cropped jeans. Because I am tiny was so happy to find they were full length on me. So hard to find full length trousers that actually fit. Will definitely buy more from this company

10 August 2026
Rated 5 out of 5 stars

Cotton On

I love all the cotton stuff you have, especially the navy blue dressing gown I bought. I'd buy everything you sell, except unfortunately for you, and very unfortunately for me, I'm sorry to tell you that I'm not minted.

3 July 2026
Rated 5 out of 5 stars

Another Great Experience

Purchased product before and so pleased went back for more. Good description. Liked the sale price. Delivery very fast and safely packaged.

10 August 2026

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