Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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satisfied customer
Good, well-made products at reasonable prices, efficient ordering and delivery, excellent reports on delivery by e-mail. The lack of a fifth star is simply because there is quite little offered in smaller sizes (male, 36-in chest, 29-in waist), although this is true of many retailers, to be fair.
14 August 2026
Sheets and pillowcases too small
I purchased a SuperKing size deep fitted sheet (400 thread count) and a pair of matching standard pillowcases. The quality of the cotton is good but the sheet is extremely tight - so much so that it hurts your hands to get it stretched over the mattress. The pillowcases are advertised as being 48cm x 76cm but they are, in fact, only 46cm x74.5cm, so they are also quite tight. Disappointing.
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're so pleased to hear that your experience with us was both quick and easy. Thank you for sharing your positive feedback!
Reply from Cotton Traders
We're so pleased to hear that you are happy with your jacket and find it to be very nice and lightweight. Thank you for your positive feedback!
Great Service
Ordering was very easy, delivery was fast, quality of the clothes was very good. Many Thanks
14 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed fast delivery, and are happy with the quality of the clothes.
Always good quality products
14 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the consistent quality of our products. Thank you for your wonderful feedback!
On time delivery and decent quality…
On time delivery and decent quality goods for the price
14 August 2026
Reply from Cotton Traders
We're delighted to hear that your order arrived on time and that you are pleased with the quality and value of our goods. Thank you for your positive feedback!
Good quality
Good quality. Clothes are a
Very good quality and a nice fit. Delivery is excellent.
2 August 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the excellent quality and fit of your clothes, and that the delivery was excellent. Thank you for your wonderful feedback!
Happy with service
Ordered cotton cardigans which seemed too big so had to return for a smaller size. Happy with the service so far.
14 August 2026
Reply from Cotton Traders
Thank you for your feedback. We're pleased to hear that you're happy with the service so far, and we appreciate you letting us know about the sizing of the cardigans.
Reply from Cotton Traders
We are so glad to hear that you consistently have excellent experiences with us. We truly appreciate your kind words and positive feedback.
Reply from Cotton Traders
We're delighted to hear that you appreciate the good variety and experienced quick delivery and straightforward returns. Thank you for your wonderful feedback!
The parcel got delivered on time came…
The parcel got delivered on time came wrapped well. And returns sheets inside was pleased with it.
14 August 2026
Reply from Cotton Traders
We're so pleased to hear that your parcel arrived on time and was well-wrapped. It's great to know you were happy with the included return sheets. Thank you for your positive feedback!
Reply from Cotton Traders
We’re so pleased to hear that you appreciate good quality clothing and excellent service. Thank you for your positive review.
Reply from Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear that you found our service and quality to be very good.
Reply from Cotton Traders
We’re so glad to hear you prioritize sustainable choices like cotton. We appreciate your positive feedback and commitment to the planet.
Very simple ordering
Very simple ordering, extremely quick delivery and exactly what I wanted. The trousers are very good quality and are a perfect true to size fit
13 August 2026
Reply from Cotton Traders
We’re so pleased to hear that your ordering experience was simple and that delivery was quick. t's wonderful to know that the trousers are of very good quality and a perfect true-to-size fit. Thank you for your positive review.
Have been buying basic clothes from…
Have been buying basic clothes from Cotton Traders for many years. The quality is always reliable, even if the colours were often not my choice. Lately they have branched out and now offer a variety of styles & fabrics, which seem to have pushed out the original basics. Sadly, there was nothing in the latest brochure that I was looking for.
4 July 2026
Reply from Cotton Traders
We truly appreciate your long-standing loyalty and feedback. We understand your preference for our original basics and are sorry to hear that our latest brochure didn't have what you were looking for. We are always evolving our collections and value your input.
Shopped with cotton traders for…
Shopped with cotton traders for decades. Quality products and service.
7 July 2026
Reply from Cotton Traders
We are so pleased to hear that you've been a loyal customer for such a long time and that you consistently appreciate the quality of our products and service. Thank you for your wonderful feedback.
Reply from Cotton Traders
We’re so pleased to heat that everything was fitted correctly and that you found our service to be very quick. Thank you for your positive review.
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