Cotton Traders Reviews 

214,074
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(214,074)

28,039 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality Jeans!

The quality of Cotton Traders clothing is excellent.This time,it was jeans which are always the exact size,no need for alterations.They machine wash very well & never shrink.The delivery is always fast,so no long wait.

21 August 2026
Rated 4 out of 5 stars

Goods came as ordered

Goods came as ordered, in good time as well.
Returning one item (for fit) appears to be a simple and painless process. Only sent off today, so time will tell!

21 August 2026
Rated 5 out of 5 stars

I am a gold member now which gives you…

I am a gold member now which gives you notification of special deals first. I like how they at least offer something for your regular business. The website is eady to navigate. I like that you can take any returns to a store for free.

20 August 2026
Rated 3 out of 5 stars

Excellent products when you can actually order them

Cotton traders products are excellent, what is not excellent is sometimes when I want to place an order I get the message unable to make transaction please contact your debit card company or bank.this happened to be at the weekend, yet around seven days before this using my card I was able to purchase an item of clothing from them. So instead I ordered things through dealers on Amazon using the same card I tried to use with cotton traders a few hours before and guess what…..no issues and I’ve just taken delivery of items from Amazon. What I’m saying is that there seems to be a glitch in the software that they use. Apart from that, when I can order the clothing is of excellent quality.

21 August 2026
Rated 5 out of 5 stars

I like the styling and materials you…

I like the styling and materials you use for your garments. They suit my style and I like the choice of leg lengths with trousers. I don’t have to wait too long for delivery. The garments wash well and are good quality.

21 August 2026
Rated 5 out of 5 stars

New products fit as well as the last ordered

Ordered new pair of corduroy jeans and they fit just as well as on previous orders for these,polo shirts also are fine ,colours sometimes a bit on the dull side at certain times of the year.
Returns are now much simpler and any gifts are good quality.

19 August 2026
Rated 5 out of 5 stars

To be honest

To be honest I used to buy cotton traders tee shirts but have bought tee shirts from other places a bit cheaper, however they have never been as good quality or lasted as long. So I’m back to what is a bit more pricy but better quality.

21 August 2026

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