Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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Not a "great" experience but I am happy…
Not a "great" experience but I am happy with the quality of the product, the service and the price
23 July 2026
Your cloths are true to fit .C
22 July 2026
Cotton Traders never let me down .
Cotton Traders never let me down , always good quality fabric and sizes. Good quality at reasonable prices. Delivery is always reliable.
23 July 2026
My husband loves your shorts
My husband loves your shorts. Smart and easy to wear. Great choice of colours and styles.
23 July 2026
Lovely material
Lovely material. Fit really well. A bit on the long side but I can tuck in.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
Hi John
We're so glad to hear that our product descriptions are clear and helpful for you! We truly appreciate your order and positive feedback. Thank you.
Ordering straightforward and delivery…
Ordering straightforward and delivery when expected
Thank you
23 July 2026
Great shorts, superbly comfortable fleece
I purchased a pair of cotton shorts with elasticated waist, and a lightweight fleece.
The fleece was very good, superbly comfortable, but the zip is just a little bit stiff. But I'm comparing with Berghaus here.
The shorts are great. I'm not an easy man to fit, so I do like the drawstring adjustment on the waist.
22 July 2026
22/07/26 Patricia Norman.
22/07/26 Patricia Norman.
Great delivery.
Good fit and is exactly the same as the picture on line
22 July 2026
As usual your shirts were brilliant fit…
As usual your shirts were brilliant fit and the price was right ,keep up your good work.
23 July 2026
Excellent customer service from Cotton…
Excellent customer service from Cotton Traders my query was answered and resolved very quickly. We’ll done young man your patience with me is much appreciated.
22 July 2026
Reply from Cotton Traders
Hello Anna
We're so glad to hear you like the quality of our cotton and find our pricing to be fair. Thank you so much for your order and sharing your positive feedback. It means a lot to us.
Awful delivery evidently order was lost…
Awful delivery evidently order was lost no one told me cotton traders stated they’d send a replacement buy was so long first one turned up I was told replacement would be next day but no I phoned was told hadn’t left warehouse Definitely think before ordering from you again
22 July 2026
Reply from Cotton Traders
Hello
Thank you for your review. We are really sorry to hear about the issues you experienced with your delivery and the confusion regarding the replacement order. We can understand your frustration and apologise for any inconvenience caused. We have now issued a refund for the original delivery fee. Many thanks for your order and patience.
Kind regards
Lisa P
Fantastic choice of what I wanted…
Fantastic choice of what I wanted excellent quality and price and delivered quickly
23 July 2026
Reply from Cotton Traders
Hello David
Thanks so much for your lovely review. We're so pleased to hear that you found exactly what you were looking for and that you were happy with the quality, price, and quick delivery! Thank you so much for your order and review, its very much appreciated.
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