I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been Cotton Traders customers for many years, so am well aware of the quality and value of their clothing ranges. These items came to the usual good standards, competitively priced. Ordering through t... See more
Company replied
I've been a customer of Cotton Traders for years. I keep coming back because I'm consistently very pleased with the quality, fit, styling and prices of the goods on offer. I mostly buy clothes, but... See more
Company replied
I order quite regularly from Cotton Traders and I never have been disappointed so far. The products are great, of good quality and they are a good fit. There are plenty of promotions too which come u... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality items
Bought 2dresses good quality wash well very pleased with service from order to delivery
22 May 2026
Poor quality material
I won't be buying from this firm again, Items advertised as cotton were very stretchy and of poor quality.
21 July 2026
kept well informed on where my order…
kept well informed on where my order was in the delivery chain
22 July 2026
Lovely material
Lovely material, looks great, great sale price. As described. Ease of picking up from local shop
21 July 2026
Very professional customer service…
Very professional customer service staff, quick response. My order didn't fit well so I returned it and the refund process was so quick I was amazed. I placed a new order and it was delivered very fast, the quality is superb, size fit perfectly. I recommend 100%.
22 July 2026
Great quality and good price for belts
22 July 2026
Parcel was delivered on time by…
Parcel was delivered on time by friendly guy very good service thank you
21 July 2026
Great service from cotton Traders.
21 July 2026
Been messed about
Been messed about . Item ordered 18 July not yet arrived. Due to road works meaning my property was inaccessible I notified you before I was given any details of delivery and asked for my package to be diverted to the local post office....that was 5 days ago and still heard nothing
21 July 2026
Great jumper
Speedy delivery.
The navy cotton cable jumper I ordered is super, soft feel and great Navy colour( not to dark)
Great fit.
Very pleased
21 July 2026
Quick and easy website with lovely items
21 July 2026
Back seam?
I ordered fullladiespants size 16, which I have had before and have been very pleased with.
However, this last order was not so wide and longer,with a seam up the back, which is quite uncomfortable.
21 July 2026
Easy to order and fast delivery
Easy to order and fast delivery. Clothes are really good quality and good value
20 July 2026
Happy customer
Bought two pairs of trousers for my husband and they were slightly too small so returned for next size. Returns process was easy. My husband is very happy with the trousers.
20 July 2026
Lovely product.
Lovely product.
Great for summer evenings. Lovely quality and colours. Easy to order with fast delivery
21 July 2026
Delivery fast quality of goods upto…
Delivery fast quality of goods upto know has been excellent
8 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.