Cotton Traders Reviews 

214,178
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(214,178)

28,101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Thin material

Thin material. The colour is not as shown in the photos. I ordered “camel”, but received a much lighter tan colour. Not as expected.

1 September 2026
Unprompted review
Rated 3 out of 5 stars

Men’s Velcro shoes

I am disappointed, my order for men’s shoes were damaged by Everi and I had trouble getting though to a person not a robot the shoes were not delivered because of damage, I phoned up yesterday and spoke to a lady who tracked the parcel , she said she would send a replacement of the shoes and they would be delivered today but so far no delivery has come, I am very disappointed and I will now think twice before I order anymore .

21 August 2026
Rated 4 out of 5 stars

Quality off the peg clothing

Used Cotton Traders for many years from when they basically started out as a rugby union clothing and casual sportswear suppliers.
Nowadays they supply all types of casual clothing from probably 30+ ages for all genders.
Their fit is usually spot on,with plenty of room for "expansion" shall we say!
Online purchase and returns system easy,and also a good in store experience.

6 July 2026
Rated 5 out of 5 stars

I have been buying from Cotton traders…

I have been buying from Cotton traders for some time now and for the most part all items have been great, good fit and reasonable cost. My latest order was good except for the Broderie dress I ordered, the back had shirring so I thought should be a great fit but sadly on trying, the under bust gathering was fixed and was almost impossible to fit over the bust, so sadly was unsuitable. I would also like to sing the praises of the Ladies at the Bordon store, always pleasant and helpful making a visit a real pleasure.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Always been pleased with any of the…

Always been pleased with any of the products I have bought from Cotton Traders over many years, my only concern is the courier company Evri that delivers in my area . They are a nightmare. I am awaiting a delivery at the moment they sent me a email to say my parcel was out for delivery on Sunday august 30th it is now Wednesday September 2nd and still waiting .

23 August 2026
Rated 5 out of 5 stars

Satisfying first experience

My first experience of ordering with click and collect from Cotton Traders was very satisfying. Simple process to place the order online; order processed speedily especially as it was over a Bank Holiday period. Items competitively priced with a good discount. Arrived well packaged in perfect condition. Click and collect at checkout in the outlet store was quick and easy and I was served by a very pleasant team member at the Bordon outlet. Would recommend.

2 September 2026
Unprompted review

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