Cotton Traders Reviews 

214,375
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(214,375)

28,341 reviews in the last 12 months

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Rated 1 out of 5 stars

Order placed 24/8

Order placed 24/8, e-mail confirmed dispatch on 25/8, but no further updates and items still not delivered nor received by Evri. Had to ring Customer Services on 4/9 to be told the order would be re-triggered. Needed the items for a holiday starting 8/9, so if items are not received by then I shall be returning accordingly. Standard delivery process clearly not working.

25 August 2026
Rated 4 out of 5 stars

It took 7 months to get this coat…

It took 7 months to get this coat delivered, it is a size bigger that I am but with only a cotton cardigan under it it was quite tight and sleeves were not overly long, they didn’t have any elastic or strap to close them off from the wind, with gloves on it should be fine. Otherwise it is a lovely coat, love the colour petrol green and it is waterproof. It is only for dog walking so will be fine. Excellent quality otherwis, and got it 1/2 price.

25 August 2026
Rated 4 out of 5 stars

Firstly I liked the cotton short…

Firstly I liked the cotton short sleeved shirt and I bought all three colours, sadly my favourite blue and white stripe got marked so I bought a duplicate but the colour was dull and the white looked grey. I will keep it as it was in the sale but disappointed . I can say the quality of Cotton Traders is excellent. Delivery can be a bit slow but happy to wait for what I consider quality items.

25 August 2026

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