Cotton Traders logo
Visit website

Cotton Traders Reviews 

214,265
•
TrustScore 4.5 out of 5

4.4

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(214,265)

28,233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely trousers

Lovely trousers. A rich green which I'm pleased with.
Comfortable as always. I've been buying Cotton Traders trousers for years. They're great every time.

24 August 2026
Rated 5 out of 5 stars

I think Cotton Traders jeans,are the best!!

Its always easy to order from Cotton Traders and sometimes have to be quick or they'll be sold out...these Jersey wide leg jeans are a favourite for me atm cos my right leg is permanently swollen so the straight leg pull up jeans from you that I usually wear can be awkward..I definitely prefer the black or blue in this style, the grey ones don't feel as smart but overall I think these,are great especially as they were on offer!!

24 August 2026
Rated 4 out of 5 stars

Good experience

A slight delay in delivering my latest order taking 9 days before I could collect my order.
The process took a little longer than I liked however the 3 items I purchased & received were of very good quality, the Dorchester shop who received my order were very pleasant, polite, helpful & willing to please their customers making my experience a pleasant one.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for.

This was the only company who sold what I was looking for I’m really impressed and happy with my purchase. Cotton Traders kept me well updated about my delivery. I’m really happy with this company.

24 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look