I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Always good quality and selection
Always good quality and selection. Competitive prices.
7 August 2026
Great Choice of Footwear and Clothing!
17 August 2026
Very helpful and understanding
Very helpful and understanding.
Had things missing from last order. Spoke to a very polite person on the phone who sorted everything out and I received the missing articles the next day.
No complaints me. Never have had and have been buying from Cotton Traders for many years .
21 March 2026
No problems with order
No problems with order, straight forward click and collect. Quality of items excellent as expected.
17 August 2026
ReExcellent shoes
Re: Mens Core Comfort Adjustable Shoes.
Excellent fit and very comfortable.
These shoes £28 on Cotton Traders, identical shoes at M&S £65 !
27 August 2026
Unprompted review
May use AI-assist with repliesRead more
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Shame the items were too long
The staff were pleasant and helpful, unfortunately none of the items I ordered were suitable. One jumper was too long in the body and the sleeves on the other one was far too long, both were very nice jumpers so bit disappointed. maybe you could think about doing petite, something for us folk that are 5’2 or less
26 August 2026
Reply from Cotton Traders
Hello Marie W,
Thank you for taking the time to leave a review.
We are very sorry to hear that the items you ordered recently weren’t suitable.
Having checked your account, I can see that a full refund was issued back to your original payment method on the 26th August. This should clear into your account in 3 to 5 working days.
We would advise that our sizes are generally larger than most other brands. Our size charts can be viewed on our website via the following link: https://www.cottontraders.com/customer-service/size-chart.html
We appreciate all feedback at Cotton Traders and I will pass your valuable comments forward to the relevant departments.
If you require any further assistance, please don’t hesitate to call our friendly Customer Care team on 0161 286 4321 or email us at customerservice@cottontraders.com
We apologise once again for any inconvenience caused.
Kind regards,
Mark
Cotton Traders Customer Support
Summer magic.
Straightforward process from start to finish.
Delighted with the lovely summer dress I ordered for my holiday. The fit , length and turquoise colours of the dress are perfect. I had to return the top I ordered which was a bit on the big side but returning it was easy .
16 August 2026
Impressive delivery and items.
Not used Cotton Traders for ages but now I have no transport other than taxi’s, Ì wanted to buy my husband who is now in a nursing home some new tops. We always used to buy in the shop. I Was impressed how quickly the items I’d ordered came and the quality of them all.
17 August 2026
love the product.
17 August 2026
Easy to follow website and speedy too…
Easy to follow website and speedy too informed every step of the way. Can't fault in any way
17 August 2026
Love these bootcut jeans
Love these bootcut jeans. Ordered size 12 regular lengths. Perfect fit for 5ft 4”.
Easy to order online and very quick delivery.
11 August 2026
Cotton Traders Great Company
Very fast delivery time. And lovely well fitting clothing at great prices.
16 August 2026
prompt,no problems
17 August 2026
I’ve already done this.
17 August 2026
My order was delivered in 2 days
My order was delivered in 2 days. The website is easy to use and the description of the products is good.
I love the two tips I bought for exercise classes. They look good and the fabric is cool and easy to wash and dry.
17 August 2026
Reply from Cotton Traders
We're delighted that your order arrived so quickly and it's wonderful to hear that the tops are suitable for your exercise classes. It's also great to know that you find our website easy to use and we're glad that our product descriptions are helpful. Thank you for sharing your experience. 😊
Still waiting for 2 more garments.
17 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. Having checked your account, we can see that your orders have all been delivered in the timeframes expected. Your latest order of 2 items was placed yesterday and it should arrive in approximately 3 working days.
We hope this helps. If you require any further assistance, please don’t hesitate to call our friendly Customer Care team on 0161 286 4321 or email us at customerservice@cottontraders.com
great products with fast delivery
17 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback. We are so pleased to hear that you are happy with our products and fast delivery.
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