I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Worst t shirts i have ever bought £50 down the drain. every time I wash them (even on a cool wash) they shrink more, I could sell them as boob tubes the are so short. Also the general fit is terrible. used cotton traders on and off over many years........never again!!!
Cotton Traders are my go to place for clothes. Online shopping is so easy. They have a diverse range of good quality clothes to satisfy my age and style. Delivery is fast, and should I have an issue with fit or look, returning items is straightforward. Recommended
Really like my linen top (the second I have bought).
Ordering straightforward. Thanks to all involved.
Always satisfied with my interactions with Cotton Traders. Their products are of high quality, long lasting
and competitively priced.
Massive choice but with hidden gems.
Husband pleased with his choice, the colours & fit are perfect, as usual.
excellent quality of items, good fit , true to colour and arrived promptly.
I am very pleased with the quality of the shorts that I bought for dad. Also they wash well. My dad would certainly recommend them.
Yours faithfully.
Susan Bell

Reply from Cotton Traders
Itemwas delivered on time, unfortunately it was much too big so returned it and got the refund no trouble. Thank you

Reply from Cotton Traders
I have to date not received my order from you, it has been sent to my previous address at Clows Top.

Reply from Cotton Traders
You can guarantee that what ever you order will be good quality and arrive on time.

Reply from Cotton Traders
The polo shirts are good quality - rare to find - and the logo is no longer stitched across the left breast but on a label stitch at the welt that can be removed if liked (I do because I dislike logos).
However, the returns procedure is difficult, particularly if an exchange is required as opposed to a refund. A new order has to be generated with another P & P charge plus the returns cost is deducted from the automatic refund that happens even if an item is being exchanged for another size.
The telephone number (an 0844 number) is chargeable unless you are canny and scan the small print to find the customer care team on an 0161 number.
Once speaking to member of this team I have found them to be helpful.

Reply from Cotton Traders
In error, I purchased an incorrect size and had to return the item for a refund. Cotten Traders 'customer service department' handled this credit payment extreamly well - Many thanks.

Reply from Cotton Traders
Easy order experience and easy to navigate website. Dispatch was quick and great quality items received. Very pleased with service.

Reply from Cotton Traders
Prices a bit steep. However, I found Chino cropped trousers that are lovely soft fabric and a perfect fit for me. They are comfortable to wear and look good. Cotton Traders are the only supplier of these that I know of. Reliable delivery and got a good discount this time. Quality product which washes very well.

Reply from Cotton Traders
4 pairs of gents trousers. Unacceptable quality for all. Poor material and finish
One pair was 48inch waist instead of 36 inch
Trousers were all extremely creased
Badly fitted zips
All were £34 each.
Bought one pair 2 years ago from you and the quality, style and finish was excellent hence purchase of 4 pairs

Reply from Cotton Traders
I came back to Cotton Traders as I know the quality will be great and again I was not disappointed. I ordered 2 pairs of trousers, different colours, and these arrived safely a few days later. They fit perfectly and the colours are excellent. The quality cannot be faulted. I will return again to Cotton Traders in the future. Very happy to recommend.

Reply from Cotton Traders

Reply from Cotton Traders
Great value, great quality, great customer service.
I recently ordered some cropped trousers - ideal for paddling in the sea with my granddaughter. One pair was a little "snug". I rang customer services (very helpful) to order the next size up, which I had to pay for - but no postage. I returned the snug pair (free of charge) and received my refund promptly. I am now equipped for the beach! Cotton Traders, you are my go to!

Reply from Cotton Traders
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