Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Ordered a jacket online the textd…
Ordered a jacket online the textd Jersey Blazer waited 4 days, and what a shock the jacket is not only badly finished it is only half lined, thats going to look great if I have to take it off.
Thats my first and last purchase at cotton traders what absolute rubbish.
24 August 2026
Unprompted review
My order was not delivered by Evri…
My order was not delivered by Evri despite several unfulfilled rescheduled attempts rearranged by them. All communication ceased after the third date they suggested . Paid for next day delivery. CT offered to resend - no thank you having stayed in on 3 days ! Full refund received. Very disappointing experience. Won’t order online again
14 August 2026
Delivered quickly and quality good
Delivered really quickly and the quality looks good. Hoping to wear them soon.
14 August 2026
Fast delivery & fantastic quality clothes
Great online catalogue fast delivery & fantastic quality clothes
17 June 2026
As usual excellent experience
As usual excellent experience, item as described, very, very happy with my purchase. Will definitely be using this company again.
8 August 2026
I had asked for my order to be left in…delivery not left safely
I had asked for my order to be left in a “safe place” the enclosed front porch inside my front door. I was dismayed to find when I got home my front door wide open onto the street with my parcel and coats and shoes exposed to whoever passed by. I tried to ring to complain but received no reply to my message. I now have little trust in the delivery service.
12 August 2026
Lovely good quality trousers
Lovely trousers, and always good quality from Cotton Traders. I ordered my usual size 12 but exchanged for a size 14 which felt more comfortable. Really pleased with the trousers and would definitely recommend them.
14 August 2026
Ordered several items and returned…
Ordered several items and returned some. One top I kept shrank significantly in the wash and is now unwearable.
12 July 2026
Quality good service
14 August 2026
Easy to navigate website with lots of…
Easy to navigate website with lots of variety and quality items. Ordering was easy and items were quickly dispatched, packaged for a safe journey through the postal system.
14 August 2026
satisfied customer
Good, well-made products at reasonable prices, efficient ordering and delivery, excellent reports on delivery by e-mail. The lack of a fifth star is simply because there is quite little offered in smaller sizes (male, 36-in chest, 29-in waist), although this is true of many retailers, to be fair.
14 August 2026
Sheets and pillowcases too small
I purchased a SuperKing size deep fitted sheet (400 thread count) and a pair of matching standard pillowcases. The quality of the cotton is good but the sheet is extremely tight - so much so that it hurts your hands to get it stretched over the mattress. The pillowcases are advertised as being 48cm x 76cm but they are, in fact, only 46cm x74.5cm, so they are also quite tight. Disappointing.
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're so pleased to hear that your experience with us was both quick and easy. Thank you for sharing your positive feedback!
Reply from Cotton Traders
We're so pleased to hear that you are happy with your jacket and find it to be very nice and lightweight. Thank you for your positive feedback!
Great Service
Ordering was very easy, delivery was fast, quality of the clothes was very good. Many Thanks
14 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed fast delivery, and are happy with the quality of the clothes.
Always good quality products
14 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the consistent quality of our products. Thank you for your wonderful feedback!
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