High quality goods, quickly delivered, with pleasing notification throughout. The package was, however, torn open on arrival. No goods were lost and nothing inside was damaged. Packing materials and s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whenever I visit Cotton Traders site I always see something I suddenly need. The choice of products is huge from clothing to home ware. Always great quality. Plenty of multi buy offers. The clothing... See more
Company replied
Purchased gilet from reconstituted materials at low price. So pleased I ordered another and also a fleece jacket and polo ..now all set for colder weather. Great value, great product and quick deliver... See more
Company replied
Item not in stock , unsure of size and torn between two jackets. Ordered 4 .2 of each jacket. Tried them instore on pick up. Gave back unwanted items. Staff couldn't be any more helpful. Nothing a b... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Simple return process
Ordered from catalogue, prompt delivery but article was not to my liking when I saw it.
I returned it to my nearest store and received an almost immediate refund.
Can't say fairer than that.
3 September 2026
Coat was ordered 4/9
Coat was ordered 4/9. Email 7/9 saying Evri had my coat and would email me when out for delivery. 8 days later I had still not received it. Phoned Cotton Traders and they said if I didn’t have it by tomorrow night to phone them again. Half hour later got an email to say it would be delivered between 7-8pm. 7.35email saying it had been delivered. What they should have said, dumped on doorstep and no doorbell rung
5 September 2026
Put simply...a good retailer
There is always a genuinely friendly welcome from staff, Angela in particular, who REALLY care about their customers at Findern Garden Centre store.
12 September 2026
Unprompted review
Chinos
Love these chinos. Great length and nice and thin for summer. Very pleased with them. I have three different colours.
5 September 2026
Good quality at a great price!
Good quality at a great price. Fit is true to sizing, for myself of course!
5 September 2026
My order was delivered on time
5 September 2026
5* Experience
As always the communication from Cotton Trader was 5* The packaging was appropriate and not excessive. The garments ordered were in excellent condition and were exactly as described
5 September 2026
Just great good clothes reasonably…
Just great good clothes reasonably priced what more is there to say.
5 September 2026
Did not like what I ordered colours…
Did not like what I ordered colours wrong. I object to having to pay postage to sen back things that were not good
5 September 2026
Excellent
Excellent, all-round service. Good product at a fair price. Recommended!
15 September 2026
Unprompted review
Sizing all wrong
We ordered some men's trousers in a size 36 however they measured a size 34 and were far too tight, got to go through rigmarole of sending back and reordering.
5 September 2026
Good service and deals
Good service and deals. Product delivered in good time most of the time.
5 September 2026
Good quality at competitive price.
The items are very good quality and a reasonable price. Delivery was quick.
Because the long sleeve tops are unisex they fit my long body and arms, a lot of women's wear is too short for me.
5 September 2026
Disappointed that current menswear styles more suited to a young generation.
I used to find a good selection of clothing that suited my style as an 80-year old male. But no longer and, like Zara and others outlets, Cotton Traders seem to cater for a younger generation.
24 September 2025
May use AI-assist with repliesRead more
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Great clothing
The web sight is always easy to use ,my order arrived in great condition.The delivery was very good.And the jacket fitted perfectly.Thank you
4 September 2026
Reply from Cotton Traders
We're so pleased to hear that you found our website easy to use and that your order arrived in great condition! It's wonderful to know that the delivery was very good and that your jacket fitted perfectly.
Cotton traders clothes are made…
Cotton traders clothes are made well.There styles are great .They also give out vouchers which brings the price when buying goods.
5 September 2026
Reply from Cotton Traders
We're so pleased to hear that you appreciate the quality and style of our clothing. It's also great to know that our vouchers enhance your shopping experience!
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