I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
Company replied
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Delivered quickly
Delivered quickly. The sandals don’t feel as robust as I thought they would, but they do fit and provide toe protection.
5 August 2026
Exceptional product
Exceptional product, but the delivery company they use evir do not deliver to the door to not knock on the communal. Door do not inform you that the parcel was there. And even sometimes to the wrong address, I have had problems with this for over a year. I am disabled. That's why I order online, and when they do not deliver to my door it causes me a problem
17 March 2026
I was disappointed in the quality
I was disappointed in the quality of the cotton. It was thin & certainly not of the same quality as previous purchases.
5 August 2026
I received my coat in 2 days from order…
I received my coat in 2 days from order ,unfortunately it was to big so I posted it back and reordered smaller coat which came in a day or two later got refund very fast for first item
22 July 2026
Great quality
From selecting, ordering and delivery, it's all a very easy process, the quality is great and are very comfortable to wear, I seem to have more cotton traders shorts now because of this.
4 August 2026
easy ordering and check out service
easy ordering and check out service, ordered two for sizing as was not sure and once i had decided to keep one, it was easy to return the other one.
5 August 2026
Sadly had to return both
Unfortunately I had to return both t shirts .
The sizing on one was too clingy & the neckline faulty on the boat neck , making the shoulder seams stand up .
Am awaiting a refund
4 August 2026
Great and reliable service
4 August 2026
May use AI-assist with repliesRead more
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Reply from Cotton Traders
We are delighted to hear that you are pleased with our fast delivery and good value for money. Thank you for your wonderful feedback!
Always a pleasure to shop online with…
Always a pleasure to shop online with Cotton Traders,find there is more choice too.
5 August 2026
Reply from Cotton Traders
We are so pleased to hear that you always enjoy shopping online with us and find a great selection of choices. Thank you for your wonderful feedback!
Service is always excellent
Service is always excellent. I have been a customer for many years and so far I have been very happy with my purchases.
4 August 2026
Reply from Cotton Traders
We're so pleased to hear that you consistently receive excellent service and that you've been a happy customer for many years. Thank you for your wonderful feedback!
Stylish clothing
Stylish clothing, well made, fits well. That, and offering 27" leg as an option I need but hardly ever find makes Cotton Traders my go to.
5 August 2026
Reply from Cotton Traders
We're so pleased to hear you appreciate our stylish and well-made clothing, and that you find the fit to be just right. It's wonderful to know that our offering of a 27" leg option makes us your go-to!
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you appreciate our great clothing and excellent service.
Reply from Cotton Traders
We're so pleased to hear that you are happy with our products and service. Thank you for your wonderful feedback!
Absolutely love this skirt prefect…
Absolutely love this skirt prefect length, brilliant quality and the elastic waistband is such a welcome addition, would definitely recommend it to my friends
5 August 2026
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear how much you love your skirt, especially the perfect length and brilliant quality. It's great to know the elastic waistband is a welcome addition, and that you would recommend it to your friends.
Reply from Cotton Traders
We're so pleased to hear that your online order arrived quickly. Thank you for taking the time to share your positive experience!
Quick and easy to order and make…
Quick and easy to order and make returns if necessary. The cardigan I purchased is very of good quality.
5 August 2026
Reply from Cotton Traders
We're so pleased to hear that you found the ordering process quick and easy, and that returns are straightforward. It's wonderful to know you're happy with the good quality of your cardigan.
Poor delivery
The product is ok and I asked for delivery to my local store which took over a week to arrive.
5 August 2026
Reply from Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that your click and collect order took over a week to arrive. Our stores receive one delivery per week, so depending on the day you ordered and the day of the week the stores receive their order it can take up to 7 days. This is an option for our customers convenience rather than an express delivery service.
Kind regards
Michelle W.
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