I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
Company replied
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Reliable and on time
4 August 2026
Great range and service
Perfect size options and great range of clothing with excellent easy navigate website and quick delivery
6 August 2026
Arrived on ntime
Arrived on ntime, comfortable to wear and as per description and colour. Very pleased
6 August 2026
Found what I was looking for plus the…
Found what I was looking for plus the 33" leg jeans are just the right length. Always had to buy Long Tall Sally before with jeans in 35", but these fitted fine.
6 August 2026
Autumn Jumper
I recently bought three crochet jumpers for the autumn. Two in cream/beige and one in green.. They were all different sizes as I didn't know what size I would need. A green one turned out to be the right size and colour for me. I had been hesitant to buy this product because it is acrylic not cotton which is what I was looking for originally. However, the fabric feels very nice and the jumper feels cozy on. I'm sure it'll be a good addition to my autumn wardrobe.
6 August 2026
Just bought my third shirt in the same…
Just bought my third shirt in the same style. Love it and they're all going on a cruise...
6 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I got what I wanted on time and at a…
I got what I wanted on time and at a reasonable price.
6 August 2026
Reply from Cotton Traders
We are so pleased to hear that you received what you wanted on time and at a reasonable price. Thank you for your wonderful feedback!
Good quality jeans at a very good…
Good quality jeans at a very good price. Decent weight material and true to size, good fit and wash well.
6 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you're happy with the good quality and excellent price of your jeans! It's wonderful to know they have a decent weight, are true to size, fit well, and wash nicely.
Great product!
5 August 2026
Reply from Cotton Traders
We are so glad to hear that you found the product to be great. We really appreciate you taking the time to leave a review. Thank you!
Very good quality dresses at a good…
Very good quality dresses at a good price delivery was very quick (and I wasn’t really in a hurry ) with the communication faultless. Recommend this company
6 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear you appreciate the quality of our dresses and our prices! It's wonderful to know that delivery was quick and communication was faultless.
Delivery has been good
4 June 2026
Reply from Cotton Traders
We're so glad to hear that our delivery service has met your expectations! We appreciate you sharing your positive feedback with us.
Reply from Cotton Traders
Thank you for your kind review regarding our service. We are delighted to hear that you had a positive experience with us.
The non creasing tops I bought can…
The non creasing tops I bought can indeed crease. I wont buy again.
7 April 2026
Reply from Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that your tops arrived creased. If you would like replacements sending out to you, please can you call our friendly Customer Care line on 0161 286 4321 who will be happy to help. (Please be aware that our Customer Care line is closed on a Sunday but will re-open again on Monday morning at 8am). Alternatively, if you would like to return the tops using the online returns portal, I have ensured that you will not be deducted the returns charge and will receive a refund in full.
We sincerely apologise for any inconvenience caused by this and I do hope that we can meet your needs in the future.
Kind regards,
Jennifer.
Great clothes and easy process.
17 May 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you appreciate our great clothes and found the process easy.
Lovely quality at cotton traders .Good…
Lovely quality at cotton traders .Good sales also
7 December 2025
Reply from Cotton Traders
We're so pleased to hear you appreciate the lovely quality of our items and our sales. Thank you for your wonderful feedback!
Order.
Order.
Hadn't got my size in the shop so I was given the code no. and I successfully ordered it on the internet.
6 August 2026
Reply from Cotton Traders
We're glad we could help you find your size online! We appreciate you taking the time to share your experience with us.
Arrived very quickly put in safe place.
Arrived very quickly put in safe place.
The towels really are soft and beautiful.
I will definitely be buying lots more.
3 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so happy to hear that your order arrived quickly and was placed in a safe spot! It's wonderful to know you find the towels soft and beautiful, and we look forward to your future purchases.
Reply from Cotton Traders
We're so pleased to hear that you found our item to be of good quality and great value for money. Thank you for your wonderful feedback!
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