Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more
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I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more
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Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Excellent and goods as advertised
29 August 2026
they are very good
they are very good, the clothing I have had has always been exelent. and delivered on time.
29 August 2026
Easy site to navigate great good…
Easy site to navigate great good quality everyday clothes for men and women. I still am wearing clothes I purchased years ago and they still look good. Quick delivery.
29 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're so glad to hear we can always earn your trust! Thank you for your wonderful feedback.
One of my favourite clothing companies
Good choice of quality products. Very pleased with items purchased. Excellent delivery service
24 August 2026
Reply from Cotton Traders
We're so pleased to hear you're happy with our selection of quality products and the items you purchased. It's also wonderful to know you experienced excellent delivery service!
Reply from Cotton Traders
We're so glad to hear that your delivery was prompt and that you experienced no issues. Thank you for sharing your positive feedback with us!
The shoes are great and arrived on…
The shoes are great and arrived on time. It’s the second pair of these I have bought. Only downside is the last pair split after 3 months wear.
29 August 2026
Reply from Cotton Traders
We're glad to hear you appreciate our shoes and their timely arrival. We understand your concern about the previous pair's durability. We are always working to improve our product quality.
Very pleased with garment and delivery was excellent
Very pleased with garment. The colour is gorgeous and fits well.
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you are happy with your garment and that you love the gorgeous colour! It's wonderful to know that it fits you well. Thank you for your lovely feedback!
Reply from Cotton Traders
We are so pleased to hear that you found the ordering process easy and that your delivery arrived promptly. Thank you for your kind feedback!
Great Products at Good, Sometimes, Great Prices!
For a long time, Cotton Traders have been my go to company for their Easy Wear, Easy care Soft Touch Shirts, and now, and I have a wardrobe full of them. I love their fancy patterned ones and their bold bright coloured ones.(I could do with a bright yellow one though). I do buy other things from CT and have always been pleased with whatever I purchased. Keep up the good work CT
29 August 2026
Reply from Cotton Traders
We are so pleased to hear that our Easy Wear, Easy Care Soft Touch Shirts have been your go-to for so long, and that you love the variety of patterns and bold colours! It's wonderful to know you're always happy with your purchases.
Not waterproof.
29 August 2026
Reply from Cotton Traders
Dear Nikki,
Thank you for your review. We are sorry your item is not waterproof as expected, please call our friendly customer care team on 0161 286 4321 who can arrange a free return for a refund or a replacement if you wish.
Kind regards,
Andrea
Everything I have ordered from cotton…
Everything I have ordered from cotton traders has been good quality and good fit.
Sale prices are great value for money .
Delivery services was on time and well
Packaged
29 August 2026
Reply from Cotton Traders
We are so pleased to hear that everything you have ordered from us has been of good quality and a great fit. It's wonderful to know you find our sale prices to be excellent value and that our delivery service was on time and well-packaged.
Excellence
I have been buying from cotton traders for years. Rarely disappointed. Excellent service and communication.
29 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you have been a loyal customer for years and that you rarely feel disappointed with our excellent service and communication.
I like Cotton Traders for their…
I like Cotton Traders for their excellent delivery and efficient returns system, and the products that I have bought have all been reasonably priced and of good quality.
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you appreciate our excellent delivery and efficient returns system. It's wonderful to know that you find our products to be reasonably priced and of good quality. Thank you for your positive feedback!
Straight leg stretch jeans
Very good quality, ordered 3 pairs Click and collect, fast service.
Good fit. True to size
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the quality of your three pairs and our fast Click and Collect service. It's wonderful to know they were a good fit and true to size!
Good quality clothes which I think is…
Good quality clothes which I think is easy to maintain
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the good quality of our clothes and find them easy to maintain. Thank you for your wonderful feedback!
Reliable quality
I always find Cotton Traders to have a wide selection of lovely well made clothes which don’t only follow the latest unflattering trends. They are true to size and the service is excellent.
29 August 2026
Reply from Cotton Traders
We are so pleased to hear that you consistently find a wide selection of lovely, well-made clothes that are true to size. It's wonderful to know you appreciate that our styles don't just follow fleeting trends and that you always receive excellent service.
The ordering process was good
The ordering process was good, Product was as described and looks great.
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you found the ordering process good and that your product was as described and looks great! Thank you for your wonderful feedback.
Being able to collect items ordered…
Being able to collect items ordered from local Cotton Traders is really useful. Shopping in the Scarborough store is a pleasure, your staff are always so pleasant and helpful
8 September 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear that collecting items from your local store is useful and that shopping in our Scarborough store is a pleasure. It's wonderful to know our staff are always so pleasant and helpful!
Quality and price excellent
. I ordered a 4 piece Pyjamas set short sleeve Navy and a flower print that I could mix and match . Thirty nine pounds. I have worn and washed them and very happy with the comfort and the way they washed. Would recommend.
29 August 2026
Reply from Cotton Traders
We're so happy to hear how pleased you are with the comfort and washability of your pyjama set! It's wonderful to know you're enjoying them.
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