Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more
Company replied
I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more
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Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Fourth order from Cotton Traders
This was my fourth order from Cotton Traders. The clothes are so well-made. The seams are beautifully finished, and you get spare buttons. The staff in the shop at Trentham Gardens are knowledgeable and very pleasant. The cardigans I purchased are so soft to the touch and the underwear is comfortable.
9 September 2026
Unprompted review
Autumn Sorted!
I ordered cord trousers & two cotton polo neck tops in autumnal colours, for the cooler days. As always, the ordering process was simple, and delivery by Evri was on time. I like Cotton Traders as I live in rural area with not too many big clothing retailers, certainly not ones with the range offered by CT. Also, CT's sizing is reliable for me, which avoids returns.The garments fitted well & look nice, so, once again, a good shopping experience, plus which, I was able to take advantage of one of the offers.
30 August 2026
Trousers were not suitable for the…
Trousers were not suitable for the purpose I wanted them. Delivery was quick and easy to pick up locally.
30 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Looks smart/ fits well and despite…
Looks smart/ fits well and despite Evri, delivered on time
30 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the product looks smart and fits well. I am glad that EVRi delivered on time :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you received quality goods :)
Easy to deal with company
Easy to deal with company with good customer service. The only downside is that returning unsuitable items is expensive unless you live near a shop.
30 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that we are an easy to deal company with good customer service.
I will pass on your feedback with regards to the return costs :)
Ordered and arrived very quickly
Ordered and arrived very quickly. Items just as described.
25 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the order was delivered quickly and the products were as described :)
Excellent Service As Usual
Excellent service, quality goods, prompt replacement of items and prompt refund.
30 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to here that you received an excellent service, the goods were of a good quality and you received your replacement and refund promptly :)
Excellent customer service
Excellent customer service.
Excellent fitting garments.
Excellent quality.
Extremely easy to use app for ordering etc.
All round first class service.
30 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that all aspects of your experience were excellent :)
The garments are just what I wanted and…
The garments are just what I wanted and arrived quickly. Thank you.
30 August 2026
Reply from Cotton Traders
Many thanks for you lovely review.
I am pleased to hear that the products are just what you were looking for and arrived quickly :)
Purchased two Merino/wool Polos with…
Purchased two Merino/wool Polos with 22.5% off the full price. Excellent quality as usual to replace my old Polos bought twenty years ago... lasting quality.
30 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear of the wonderful discount that you received and the excellent quality of the polos :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the item is lovely quality and a great price :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you received a great service :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the courier was pleasant and the product is good :)
Too big
After making a few purchases over the last 9 months or so am finding upper body items generally coming up too big with sleeves too long. So am having to re-order a smaller size. Sleeve length is not usually shown on your sizing chart as far as I can see.
30 August 2026
Reply from Cotton Traders
Many thanks for your recent review.
I am sorry to hear that the sleeve lengths are coming up too long for you, I will pass your comments on about having the sleeve length on the product measurement's online.
Kind regards,
Jade
Great quality and service
24 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the item is of great quality and the service was good :)
The bras are lovely
The bras are lovely, aptly named 'comfort' bras. I've found a technique for getting the bra on which I initially found difficult without assistance. I do the left side first and pull the back down as far as I can, then upload the right side and adjust accordingly. Wear all day and still comfortable at bedtime. More colours would be great.
30 August 2026
Reply from Cotton Traders
Many thanks for your lovey review.
I am pleased to hear of how happy you are with the comfort bras, I will pass your comments on about adding more colours :)
Great products.
21 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you are happy with our products :)
I have been buying from cotton traders…
I have been buying from cotton traders for several years and always been satisfied.
24 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you have always been been satisfied :)
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