Cottonsshop Reviews 

21
TrustScore 4.5 out of 5

4.6

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Company details

  1. Shopping & Fashion

Information provided by various external sources

Online Shop - Natural is Better. 100% Cottons Products! Live life 100% Cottons!


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4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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4-star
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1-star

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4.6

All reviews

(21)

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Rated 5 out of 5 stars

Good service and some free samples…

Good service and some free samples included! Great to know there is delivery available when you can't access the shops! Great, comfortable product as well.

I think delivery was slightly longer than normal due to covid 19 but this is out of their hands.

17 July 2020
Unprompted review
Cottonsshop logo

Reply from Cottonsshop

Many thanks for the lovely review
Yes Covid 19 issues are slowing some freight...we are sorry about that, but it is indeed out of our hands

Rated 5 out of 5 stars

Lovely people at the Cottons shop

Lovely people at the Cottons shop. very helpful, thank you

15 June 2020
Unprompted review
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Reply from Cottonsshop

Coralee

Thank you
We will pass this on to our team and I am sure they will be happy campers
They love feedback

Cheers
Cottons Customer Care

Rated 5 out of 5 stars

I was so excited when I found you still…

I was so excited when I found you still make the pre-menopause pads. I can't find them anywhere near me. Thanks

22 May 2020
Unprompted review
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Reply from Cottonsshop

Well we are happy you are happy
Yes we still do make the Pre Menopause Pads - and yes you can buy them from us at cottonsshop.com
However chemistwarehouse.com.au also have them...in case you are a CW shopper

Thanks for your support

Rated 5 out of 5 stars

Cottonsshop

I have dealt with Cottonshop for several years and have had very efficient service. I would like to mention the very caring service that Jacqui Zoch gives, as recently I made a big mistake with my order and she very kindly resolved it for me. Thank you Jacqui!

5 May 2020
Unprompted review
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Reply from Cottonsshop

Jennifer
Thanks so much. I have passed your feedback on to Jacqui
She certainly makes a difference and we are lucky to have her work with us

Sadly, sometimes, she has to deal with quite rude people, so it's lovely when she gets positive feedback. Thanks again

Rated 5 out of 5 stars

Love yr products

Love yr products, comfy and good for yr body

14 April 2020
Unprompted review
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Reply from Cottonsshop

Nicole

Thanks for much for your kind words
Lovely to get good feedback in these challenging times

Cottons

Rated 5 out of 5 stars

Fast delivery

9 April 2020
Unprompted review
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Reply from Cottonsshop

Amy - thanks - we love good feedback
We have a very small team in the office/warehouse working away as fast as they can to keep up with the order. They're being obsessively careful too, with latex gloves, sanitisers and hand wipes everywhere (to keep things spotless)
We hope this prolonged isolation period is not getting our customers down...it's certainly a new experience!

Rated 5 out of 5 stars

I got the starter kit for my daughter

I got the starter kit for my daughter, she was very excited to get it.
The pictures on the packaging are lovely, she hasn't used any yet.

31 March 2020
Unprompted review
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Reply from Cottonsshop

Kim
Thanks for the lovely feedback
The Starter Kits have been very well received and we hope the booklet inside is useful for her (and you) - making what is perfectly normal less daunting. Thanks again. We appreciate the time you took to do a review.

Rated 5 out of 5 stars

Extremely happy with the service…

Extremely happy with the service couldn't buy theses anywhere and spoke with a lovely Lady named Jaquie whom advised me of your on line store where I purchased some couldn't be happier

23 March 2020
Unprompted review
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Reply from Cottonsshop

Bev

Thanks for those kind words
I will pass the message to Jacqui too, she is working very hard to satisfy a huge increase in orders and we are lucky to have her

Cottons Customer Care

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Quick delivery. Very good product.

21 March 2020
Unprompted review
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Reply from Cottonsshop

Charlene

Thanks so much...we appreciate good feedback - helps spur us on!
Especially at this rather bizarre time we all live in

Rated 5 out of 5 stars

Easy site to use

Easy site to use, fast delivery.

18 March 2020
Unprompted review
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Reply from Cottonsshop

Krystal
Thank you. And we appreciate your business!

Rated 5 out of 5 stars

Great product

Great product
Great service
Great delivery
Jb

5 March 2020
Unprompted review
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Reply from Cottonsshop

Thanks for your lovely feedback and kind words
Much appreciated

Rated 5 out of 5 stars

My favourite brand.

Fantastic quality. Very comfortable. Easily my favourite brand.

4 March 2020
Unprompted review
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Reply from Cottonsshop

JM...that's great news. Thanks so much for the positive feedback

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