Cottagecorethings Reviews 147

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful customer service. Like everyone here, I reached out 4 times and nothing! I have no choose but to call my AMEX and aske them to stop payment and to report this place as a scam site to AMEX.

Rated 3 out of 5 stars

I ordered Amelia blouse & pinafore set, the dress is very beautiful and really good quality, but it's unfortunately a little too small even though I measured myself before buying. It is still usable b... See more

Rated 1 out of 5 stars

Bought shoes that started to fall apart after minimal wear over 1 month. Poor sizing description also. Company said could return shoes but this costs nearly as much as the shoes. They refused to refun... See more

Rated 5 out of 5 stars

I was a bit wary of ordering from this store, as I've had bad experiences in the past with Instagram shops. This being said, I was so glad to find that Cottagecorethings is the real deal! The seller w... See more

Company details

  1. Vintage Clothing Store

Written by the company

Boutique selling vintage reproduction clothing, homewares, and accessories


Contact info

2.2

Poor

TrustScore 2 out of 5

147 reviews

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Rated 5 out of 5 stars

Ella Harris

I bought the Eloise dress and it was absolutely stunning. It fit me perfectly and made me feel like a princess. I also bought a vest which made me feel like a Pirate from Pirates of the Caribbean

28 October 2021
Unprompted review
Rated 4 out of 5 stars

It was a very stressful experience...but

It was a very stressful experience buying from here but in the end I did receive my dress and I do love it. The quality is fabulous. And it looks like what the picture shows. The company takes forever to respond though to questions which can be stressful when you spend so much money on their dresses. Also the dress looks like the picture but the color of the dress is called turquoise and it is very much not turquoise it is a light green which is what their picture shows. I feel that they should correct their color names to match what their picture is. I do want to buy from here again but I get nervous because of all the reviews about not being able to return and some people not receiving their package.

20 October 2021
Unprompted review
Rated 3 out of 5 stars

Dress

I never got any updates on the status of my order, whether it was shipped or not. But luckily I received it and love it. The dress fits me well and will be used for a cosplay event. The apron will be very useful for housework. Overall I love the items they sell, but next time I would like to get an update when items are shipped.

17 October 2021
Unprompted review
Rated 1 out of 5 stars

Outrages

Outrages! I ordered a dress that never came, i contacted them so many times via email and instagram but i am being ignored. I have been waiting 2 months for a refund which is absolutely ridiculous am extremely disappointed about it. Would never order again is an absolute scam.

14 October 2021
Unprompted review
Rated 1 out of 5 stars

Waste of money

I ordered some clothes from this website, waited about 3 weeks to a month and they just came. Looks nothing like the pictures and even though I sized up, one of the tops still feels small. I do not recommend this website at all. What's even worse is that I probably won't be able to get my money back because all they seemed to offer all the other customers is an opportunity to send the items back which costs more than the clothes themselves. Again, I am very disappointed.

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Absolutely awful. Scammed me out of my money. Took the return and refuse to refund me. The shipping processing fee is actually illegal to charge customers so they’re basically criminals. Awful service don’t buy.

26 September 2021
Rated 5 out of 5 stars

My Fairy Godparents!

The Paris dress I ordered is exquisite.
It arrived quickly & the packaging was beautiful, I've already ordered another new dress!
Thank you so much for helping me create my delicate ethereal fantasy! 🧚‍♀️💗🌹

23 September 2021
Unprompted review
Rated 1 out of 5 stars

Still waiting for my refund…

I have been waiting for a refund for over 3 months. After asking me to use tracked international delivery to China at my own cost, I’m still waiting for my £80 refund. I’ve emailed, used their contact form on the website, DMed them on insta and even commented on pictures to try and get a response. I WOULD NEVER BUY AGAIN.

21 September 2021
Unprompted review
Cottagecorethings logo

Reply from Cottagecorethings

Hi Charlotte, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website

Rated 4 out of 5 stars

Amazing!

Shipped pretty quickly, and the dress is beautiful!! The only thing that would've made it easier is if they offered paypal. The packaging was also really cute! Also pretty great quality.

9 September 2021
Unprompted review
Rated 2 out of 5 stars

I received the daphne edwardian skirt…

I received the daphne edwardian skirt and blouse set, and when it came today I was very disappointed by the product. The skirt looks really tacky, its a cheap tulle fabric and since its see through the seams are all visible, it feels very bad, it looks like a children's princess halloween costume, the waist is gathered in a very cheap looking way and overall its disappointing. I like the blouse but it came extremely wrinkled and its difficult to put on alone because of all the buttons, I'd be happy if I bought just the blouse and in total didn't pay over 100$ for this one set. Nervous to return the product because of all the negative reviews about returning. I hope this was just a fluke because other reviews about products about cottagecorethings.com products are positive but do not buy daphne edwardian blouse and skirt set, it looks very tacky and I am disappointed with the quality.

Update: I tried returning the item and there was a 15£ charge for returns/exchanges AND it requires a tracking number to be refunded, it would cost the amount of the actual product to return it, don’t buy from cottagecore things and try to stick to in person shopping so you can see what you’re purchasing, ESPECIALLY since this sites clothing is VERY expensive for what it is. Very disappointing don’t waste your money.

7 September 2021
Unprompted review
Rated 1 out of 5 stars

terrible customer service

i asked for a refund 4 months ago after not liking the dress fabric, had to pay for my own tracked shipping back to them, and they ended up completely ignoring my emails and instagram messages. i text and email them every single week and still no refund Or response. it was only one dress but it cost close to $70 and it's been so many months now and i just want a response from them...

3 September 2021
Unprompted review
Cottagecorethings logo

Reply from Cottagecorethings

Hi Ellie T, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website or on Instagram

Rated 5 out of 5 stars

Beautiful items

I ordered twice already and I love all my items! 2 dresses and a corset. They're all so pretty and good quality.

15 August 2021
Unprompted review
Rated 1 out of 5 stars

Extremely bad quality and return policies

Ordered 3 dresses from them and unfortunately the quality was much worse than I expected considering all the reviews. But then again, you get what you pay for. The other biggest downside is that their returns are very uncertain. You pay for shipping yourself (which is £25) and they also take £15 off each item for processing costs, which will leave me with less than half the sum I paid for these dresses. That is if they even accept the return.

12 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Hi Daria, we are sorry you are not happy with the quality of your dresses 😊 please contact us and we’d like to review them and help resolve this 💖

Rated 5 out of 5 stars

Everything was perfect!

My order arrived yesterday morning and I can say that everything was perfect! The dresses were packed very nicely, and when I unwrapped the package I was surprised to see how beautiful the dresses are, and they fit me perfectly, they look exactly like in the pictures! Thank you very much Cottagecorethings for the best services and I wholeheartedly recommend!

10 August 2021
Unprompted review
Rated 1 out of 5 stars

No package, probably no refund

I hate leaving bad reviews, but considering I have emailed, Instagram DMed, and tiktok DMed the company, I feel the need to share.
The tracker I was given said my package was delivered. it was not. I waited a week, still no package, another week, no package. Finally I emailed them. No response for a week. Instagram DMed got me one response before another week of silence. Finally I made a tiktok and tagged them. Thats what got me a response. I was given a new tracking number (on a different, better website (why I wasn't given this one originally, I'm not sure)) and told my package was at my post office that's all. I went, the post office does not have it. I just want a refund, which I have stated to them multiple times already, but at this point it seems like I'm gonna have to go through my bank.

9 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Hi 😊 we have messaged you already to let you know your package is being held by USPS and you need to contact them to arrange a redelivery 💌 it seems no one was home on their first delivery attempt but they can organise a redelivery or pick up, please check your messages to get the USPS reference number for this

Rated 5 out of 5 stars

gorgeous pieces

the items i have bought from this website are beautiful and i highly recommend for those who love this style

9 August 2021
Rated 1 out of 5 stars

Terrible online service

Terrible online service. Do not recommend. Tried to return one dress, the owner specifically requested sending back by ‘tracked’ post to China. No one received it at the stated address and wasted all the postage and owner said she would not refund unless she received the goods!

8 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Hi Mandy, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just message us on Instagram or email us

Rated 5 out of 5 stars

Amazing

Amazing! The dress was perfect, and the packaging was absolutely adorable 😊

8 August 2021
Unprompted review

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