Cosyfeet Reviews 

I am frustrated because I placed an order for a size 7 uk as I needed a us size 9. But instead I received a size 5 uk which is a us 7. I explained in several emails that either I was on the uk website or a mistake had been made on their end. The confirmation emails did not mention the size ordered or I would have picked up on the error. Now I paid $20
For shipping only to have to return and customer service says they cannot refund the shipping cost. I just feel as a returning customer who had bought pairs for my mom in the past that this could have been handled more amenably. In my emails I also asked about the sizing more than once but never received a response… I will now need to order two sizes because the shoes seem to run large. The uk 7 actually went on my mom’s foot but would probably be too uncomfortable for her. I am upset about being charged shipping on the original pair I am not sure how the error occurred but some kind of compensation from customer service would have been appreciated as a one-time courtesy. I asked to correspond with a supervisor but was advised this is their policy. No refunds on shipping no matter what!

Slippers were exactly

I am pleased I brought sandles and boots and shoes. the boots were a bit tight. to begun with. I don't think they are ture to size.

I ordered my 94 year old Mum a pair of shoes from Cosy Feet. A few weeks later, after initially telling me they fitted okay, she confessed they didn’t fit well. As she’d worn them outside I assumed we were stuck with an expensive mistake. A few weeks ago she visited the Cosy Feet shop in Street and got measured up properly. She mentioned the shoes she’d bought and was told to return them for a full refund which I have just done - they even sent a pre-paid returns label. Really excellent customer service.

Excellent, fast service from Cosy Feet, using reliable mail. Also, helpful and knowledgeable assistant at the end of the phone.
My husband is an amputee, so we were pleased to be able to purchase just one slipper. Thank you,

From the first time I tried them on they were cosy and perfect

Quick delivery

I thought I would give this company a review!just recently I ordered for 1st time from this company some sandals for my husband they were excellent quality but unfortunately they just weren’t suitable for him . The service from this company was 1st class they arrived quickly & nicely packaged also no messing about returning package & very quickly gave you a full refund.I would definitely use this company again & recommend.

I can only comment on the two types of mens socks that I bought. one of wool and one of nylon. After only one wash the wool ones reverted to raw wool, and the nylon ones went from black to grey.
The company stated that there was nothing wrong with them after I returned them.
Do not buy, high price and low quality.

Bought for Aunt. She has dementia and swollen feet. These slippers appear comfortable and fit well.

This company sends unwanted mail through the post to a family member even though i removed their details from my account months ago. I am trying to close my account but have been sitting on the chat box for half an hour (Queue position: 1), like i havent got better things to be doing.

First class service and delivery. The company answers questions efficiently and knowledgeably.

Still waiting for refund other shoes we’re ok

Good website - good service and delivery was quick. Return went smoothly - alround no problems.

Great shoes fast delivery very pleased

Excellent customer service.i bought a pair of shoes and a pair of trainers from this company. The shoes were comfortable, but the trainers gave me blisters first time of wearing them. I contacted customer services and they immediately sent me a free returns label and refunded the money paid for the trainers within a few days.

I had a problem with slippers that I had been wearing quite some time, and i called the company to reorder, not complain. However, when the lady at Cosyfeet heard what had happened, she immediately said there would be no charge for the replacement. Absolutely top class customer service. Thank you, Cosyfeet!

The product seems to be preventing the return of my corn and also the build-up of skin beneath my middle toe. I want to make people aware of this benefit.

Lovely quality shoes; width makes them extremely comfortable & they look good too. They are heavier than I had expected but this doesn't affect the level of comfort or wearability. First pair of shoes in a long time I am pain free post walk.