After trying a well known online brands mattress and having to return due to comfort issues and shopping around at the major high street chains. I came across The Cosy Company and both the service and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Local company with extremely polite staff who kept me well informed in regard to the order I placed for a side opening single ottoman bed for my son. They rang to apologize that the headboard was o... See more
Couldn’t find the bed I was looking for online so spoke to Jamie at cosy company and they built us a bespoke bed for us. The design, material, size and colour exactly to our specifications. The bed wa... See more
Excellent service from The Cosy Company! We’re super happy with the bed and it’s very high quality. We ordered an ottoman, very quick delivery and built to last. We chose our specific hight of hea... See more
Company details
Written by the company
The Cosy Company Ltd specialises in luxury beds and mattresses, crafted using premium materials to deliver exceptional comfort, support, and style. Designed for those who value quality and refined living, our products transform everyday sleep into a truly luxurious experience.
Contact info
United Kingdom
- cosycompany.co.uk
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Best Around
Used cosy on a number of occasions and they are excellent from ordering to delivery could not recommend them highly enough
18 June 2026
Reply from Cosycompany
Thank you for your awesome review, and always good to see a returning happy customer !! thank you
Best dog bed I have had and Dave loves ot
I was given a dog bed by a friend when I got my puppy. Honestly the best thing I have been given amazingly way to clean he has had a couple of accidents that never leaks through just unzip and wash. Well worth the little bit extra to buy.
5 February 2026
Unprompted review
Reply from Cosycompany
Thank you for the very kind review, however it wasn't us who supplied your dog bed sorry although we wish it was, we do beds and mattresses for humans :)
Very friendly, speedy service.
24 November 2025
Reply from Cosycompany
Thank you for your review and glad you are happy with our service !!
Fantastic company!
Absolutely brilliant experience with this company! Jamie is very knowledgeable and was extremely helpful.
He has made our youngest very happy 🥰
28 September 2025
Unprompted review
Reply from Cosycompany
Thank you for your kind review :)
good metal frames
we have changed the beds to the metal ones which are more substantial, the bases uses previously were breaking easy and was costing us to replace. The company are very efficient and deliver within a few days
24 March 2025
Reply from Cosycompany
Hi, thank you for your kind review, we appreciate your feedback and glad you are happy with our service :)
Great Service and very fast delivery
Great Service and very fast delivery. The kids love their new quality built & solid sturdy bunkbeds. It’s 5 stars from me.
16 February 2025
Unprompted review
I placed my order and the quality and service was outstanding
I placed my order and the bed was delivered very quickly , they were very accommodating and worked around my schedule , and informing me shortly before their arrival so I could take delivery. Brilliant service , delivery workers very professional and polte. I am delighted with the quality and price I paid . Unmatchable , I highly recommend Cost Company .
3 February 2025
Quick service
21 January 2025
Good communication from placing order…
Good communication from placing order to delivery
13 January 2025
Speedy delivery
My colleague spoke with your office earlier today to find out if there was a quicker delivery time available for delivery of beds (originally booked for Thursday 12th December). She was provided with excellent customer service and the delivery was brought forward to Monday. Super service
19 November 2024
Reply from Cosycompany
Thank you for your kind review and glad you are happy with our service :)
Really happy with my purchase
Really happy with my purchase
The bed is beautiful exactly what i wanted
The quality is excellent and was really easy to assemble.
Delivery driver rang on day of delivery keeping me informed of when he would arrive
I highly recommend this company.
20 September 2024
Reply from Cosycompany
thank you for your review :) !!!!
There bedding is of good quality.
There bedding is of good quality. and very soft and cosy .
9 July 2024
Reply from Cosycompany
Thank you for your kind review and glad you like your product :)
Purchase of my new mattress
The experience from start to finish was very positive.
The sales team were helpful, delivery was prompt and the delivery lads were very careful taking the mattress upstairs and wouldn't even take a tip.
17 May 2024
Reply from Cosycompany
Hi, thank you for the kind review and feedback, very much appreciated :)
I just received my 3 seater 2 seater…
I just received my 3 seater 2 seater sofa absolutely over the moon with theses to 2 guys were fantastic highly recommend and will be using again brilliant
21 December 2023
Unprompted review
Honest & Helpful
Honest, helpful and kept us informed of the delivery every step of the way.
24 November 2023
Reply from Cosycompany
Thank you for the feedback and glad you are happy with the service :)
Reply from Cosycompany
Thank you for the feedback :)
Reply from Cosycompany
thank you for the kind feedback :)
Reply from Cosycompany
thank you for the feedback :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.