Cosmeticrx Reviews 685

Things started out "rocky" with CosmeticRx because I could not figure out how to "turn off" subscription $299/month charges and shipments of Tirzepatide. I had purchased a starter month vial (2.25mg/... See more

I bought their Groupon offer. I didn't realize shipping was additional but I paid it. I had a little issue using the website but eventually got the hang of it. I like the fact you can pause delivery..... See more

My experience thus far has been great. I've ordered from a few other online health services during my health journey and Cosmeticrx has had the best customer service of any of them. I was contacted a... See more

I recently started my GLP-1 weight loss journey with CosmeticRX, and I honestly couldn’t be happier! From start to finish, the process was smooth, professional, and super easy to follow. The team made... See more

I ordered Latisse 5 mg for their advertised $79 on 12/1. I filled out the website questionnaire but never heard whether it was approved or denied, yet they charged me $99. After multiple attempts to w... See more

I purchased a Groupon for GLP-1 medication through CosmeticRx. The deal was excellent. Setting up my appointment and receiving my prescription was a breeze, and my delivery was shipped very promptly.... See more

**THIS COMPANY IS NOT LEGITIMATE, DO NOT ORDER FROM THEM** I ordered GLP-1 medication from this site a little less than two weeks ago, had my credit card charged Day 1 and still have not received... See more

I’m so pleased with their customer service, they get right back to me. I signed up with the Groupon and committed to refills @ $299. I started seeing Reddit posts saying people were paying $199 for th... See more

As a first time client I found CosmeticRx very easy to order from. I submitted my order and a question and they contacted me back within 24 hours. I received a phone call from a pleasant rep named Mel... See more

I would leave minus 20 stars if I could. DO NOT order from this company. After a month waiting on my order for Latisse and sending many, many messages through the two options on their site, with no... See more

I was sent a vial of tirzepatide that was not sealed correctly. The lid was crooked and wobbling upon arrival. The lid fell right off the vial of medication and was exposed to air. This is not sterile... See more

I was sent the wrong dose three months in a row. You can only communicate through their website or email. Their website says they respond to messages within 24 hours but it takes anywhere from 1-3week... See more

I placed an order with CosmeticRX over two weeks ago, paid in full, and still haven’t received my medication. They claim it was shipped, but there’s no tracking number, and the order status on the... See more

So fast and loved the customer support (english first language) highly reccommend seems so easy!! Transparent about the yearly subscription and how to cancel!!! Not shady. Very honest about what you a... See more

I had such a great experience with CosmeticRx. The website was super easy to navigate. The process to obtain my prescription was straightforward, and the consultation was quick but thorough. My order... See more

I purchased a Groupon for this product late Sunday night, and a physician quickly reviewed the consult documentation by Monday morning. The support team contacted me very timely the next morning and w... See more

The intake process was easy and efficient. I needed to refill medication, entered the requested information, and uploaded documents. My Rx was reviewed and sent to the pharmacy the next day. I woul... See more

I had the best experience ordering through Cosmetic rx. Not only was my order processed and shipped in an extremely timely manner, in top-noth packaging, I also received a king, follow-up phone call.... See more

I love CosmeticRX the prices are affordable. Delivery was fast. I recommended 2 friends and they love it! I ordered latisse and tirzepatide Both are working great for me and I'm seeing results! In j... See more

Ordered a Groupon and signed up for my weight loss prescription through the web. Easy to sign in and set up my profile and health information. By the morning, the doctor reviewed and was immediately... See more

Reviewing on 10/28. Purchased a Groupon for Cosmeticrx and so far it has been seamless! Purchased on 10/27 and it was quick processing. I appreciate Melissa for contacting me to update me on the proce... See more

Great placing order, used a groupon. Received a consult and overall good. They gave me lots of details on my shipping details once approved and prescribed by doctor. All details were available to view... See more

I have been using Cosmetic RX since September 2025 they are 100% super excellent and the best customer service team I’ve ever encountered. Chelsea is awesome if you have to speak to anyone CHELSEA is... See more

I've had a great experience with Cosmetic RX so far. The staff is professional, knowledgeable, and has made me feel comfortable throughout the entire process. Everything has been explained clearly, an... See more

I have gone a rabbit hole of searching different companies and kept coming back to this one. I filled out and the form and spoke with someone today. She was so helpful explaining everything. I'm gla... See more

im tech savvy so i had zero issue using the groupon for $99 + $30 shipping for tirzepatide from them. got it quickly like 3 days later and its a vial from prorx. they dont really communicate at all bu... See more

I was concerned because I hadn’t seen any weight loss results, so I contacted customer support. Melissa explained the dosage and when I should start seeing results.

So far, I’ve had an amazing experience with Cosmetic RX! They took the time to contact me and walk me through the process for my new prescription. I’ll definitely be coming back to them.

The sign up was easy. The Groupon offer is nice also for trying them out. I got a call back the next day for a quick consultation, and the UPS tracking number was emailed right after. They don't ship... See more

I had a wonderful experience with CosmeticRX, thanks to their customer service representative, Chelsea. She was absolutely amazing—professional, friendly, and incredibly helpful throughout the entire... See more

When I called a very knowledgeable young lady by the name of Chelsea answered. She immediately answered all my questions and concerns to my satisfaction and put my mind at ease.

This companies customer service is horrible. The only way to contact them is by sending a message on their website or emails. They do not answer either. They have taken money out of my account multipl... See more

I had a wonderful experience with cosmetic rx. I am so excited to start my journey. They walked me through the whole process and made me feel so comfortable with everything.

I ordered a glp-1 from this company through Groupon and it was prescribed on 01/16. I have contacted the company numerous times, with them lying to me, saying that I'll receive a message from FedEx by... See more

My experience with CosmeticRX was flawless from beginning to end. Customer support was great and shipping time was within two days just as promised. I will continue to use them!

Had a great informative call with Melissa. She walked me through the process, explained everything, and called me back immediately! Amazing customer support!

The whole process went really smooth, as well the phone call with Melissa, very knowledgeable and explain everything to me on how everything works.

I had a great experience with this company. I completed the information and it was fast and easy. I'll be receiving my first prescription in a couple days and I can't wait to get started.

Do not purchase this Groupon. I was approved for it and paid the extra $30 for 2 day shipping and still haven't received anything. You can only email or message thru ur account there is no real contac... See more

I originally signed up on Groupon, and after my initial order, contacted the cosmetic Customer Service team via email to cancel my account and any future orders. I received a prompt email from them sa... See more

CRIMINAL is the word I believe describes CosmeticRX and Groupon may be a co-conspirator. Here's why ... Groupon routinely offers $90 first month 9mg supply of Tirzepatide (4 injections of 2.25mg). H... See more

The process to get a prescription and receive my order was incredibly easy and customer service was top notch. From start to finish everything was quick, straightforward, user friendly, an excellent v... See more

I was apprehensive at first. However, Melissa from customer service took the time to call me and explain everything. She even texted me once the Dr. Approved. A++++++ service for GLP-1 and more!!

I sent them an email in which they responded revoking authorization for them to use my card. They then gave me instructions on how to cancel my account which I followed. I was offered the medication a... See more

Ordering was super easy. Prescriber approved me same day and 24 hrs later I had a tracking number. It has been a smooth process thus far.

Ordering was easy! The rep was very prompt & knowledgeable when answering questions/concerns about my order. Thanks again! 10/28/2025.

Great customer service. Very quick turnaround from time I submitted the order to the time I was contacted by the company. Information very thorough and detailed. Easy to contact with questions. Highly... See more

Spoke with representative who reached out to me right away and was extremely helpful and was very easy to understand. She was wonderful!!