Corporate Ink & Toner (Kevin Petierson)…
Corporate Ink & Toner (Kevin Petierson) are a very pushy company that "bullied" me into buying 13 toners for my printer. When my toners starting needing replacement the first 5 generic toners were incompatible with my printer. The other 8 toners remain unopened. As advised I sent all 13 toners back to CI&T. As they are unsuitable I fully expected a substantial refund for the toners and my freight costs but Kevin (who told me he is only the Business Development Manager) stated that the company's policy is to only replace and not refund. I asked him to refer me to the CI&T owner but nothing has happened. This is despite the company's emphatic statement to me that the generic toners would work in my printer. I have forwarded several emails to Kevin and have not even had the decency of a response other than a phone call where he claims his staff had not passed on the emails to him. Two weeks later still no response. I would strongly suggest not dealing with this company as they are unethical and pushy.






