Corona Energy Reviews 

As I’ve heard nothing from the engineers yet I can’t give a review

They answered our questions and gave information to help us move forwards with the issue we had raised.
we spoke with Brooklyn Gbemudu - Customer care

They are truly appalling.
I merely wanted to take over paying a management company bill.
No one could cope with the fact no one had moved and there was no solicitors letter or tenancy agreement....
They couldn't process it and threatened to trash the request.
I asked what we were paying... They couldn't tell me, but indicated I would be going onto deemed rate @£7 per day and were showing no sign of moving me from this.
Contrast a 10 minute call and switch to Eon...All sorted.
Corona are truly awful to deal with and don't appear to have a clue about customer service

I was able to correspond with Mia via online chat and she sorted out my issue with getting logged on to the portal again. Great service today and all in a friendly manner - thank you.

Amreen is amazing and was very helpful. Phone line cut out and she called me back to help from where we left off which was much appreciated

Issue with logging into our online account and Mia from the online chat was very quick and helpful to get our issue resolved. Her customer service was great.

New customer, anxious about a few things as our contract went live. Spoke to Khushy and she was amazing reassured me everything was fine and not to worry. She was quick and efficient at putting me at ease.
Excellent customer service

Britney was very helpful and provided exactly what I needed.

Shanaya Charlesworth was fantastic and helped me 100% today solving bith of my queries

Very helpful man, got me back in to thee portal very quickly his name was Rahul

I was locked out of my account so I used the Live Chat and Britney was able to resolve the issue. Many thanks!

Dominic was very pleasant to deal with and hopefully can now resolve the issue we've been having trying to remove a meter.

The operative (Mia) was reallly helpful in providing me the clarity on my payment status and followed up with an email with additional information. The chat was efficient and I felt that Mia cared for the outcome I wished to achieve.

I spoke to Khushi today and she was very helpful and very professional. Solved my issue in no time.

this is a very reputable company and great to deal with, simple and effective, thnak you Bilal for sorting out my query. 5**

Quick and efficient service. Although I was disconnected while on hold and had to navigate several phone menu options before getting through, the overall experience was positive. The wait time was reasonable, and Bilal Nahim was very helpful in resolving my issue. Excellent customer support.

I was put through to Brooklyn in the Customers Service Team. He was very polite and helpful. Although unable to resolve my accounts issue, he made contact with the correct department and assured me that someone would answer my questions within a few days.

Nika was very helpful in assisting with all my queries through online chat. recently we have had a very bad experience with Corona's online chat i.e. they will always cut you off half way through a chat, but this was a very positive experience. Managed to get all my queries resolved by Nika.
Thanks.
Imran.

I spoke to Khushi Kheni today and she was very kind and helpful. Made me understand my invoices and gave me a clearer view of the situation. The help was much appreciated !