The Cornish Seaweed Bath Company Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the shampoo and conditioner, for making their hair feel soft, healthy, and look shiny, with many noting natural ingredients and pleasant scents. Many users have seen significant improvements in their hair's condition, including reduced thinning, increased thickness, and relief from itchy scalps, even after trying numerous other products. The company's customer service is frequently highlighted as excellent, with prompt and professional resolution of issues, and orders are often described as arriving swiftly and well-packaged. However, some people were dissatisfied with product performance, experiencing issues like hair becoming dry, brittle, or discolored, and some found certain products, like the repair balm and facial oils, to be greasy or ineffective for their specific skin conditions. A few other people also felt that customer service was unresponsive or unhelpful, particularly when dealing with product issues or delivery delays, and noted problems with packaging leading to damaged items.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,858)

1,389 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Super!

Absolutely made up that I didn’t let the price put me off making this purchase 😁
The purple shampoo & conditioner are the best I have ever used. You only use a small amount & my hair was so soft after use instead of dry as it is when I use my usual one. Love the different tones it brings out in my hair & will definitely recommend this to my customers 💜

2 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're thrilled you're loving the Purple Shampoo and Conditioner! It's wonderful to hear they're leaving your hair beautifully soft while enhancing all those lovely tones. Thank you so much for recommending us to your customers too!

Rated 5 out of 5 stars

I was sceptical at first as my initial…

I was sceptical at first as my initial order took some time coming through, however when it arrived I was extremely impressed the way everything was hand wrapped and then actually trying the products I was blown away! My hair has never felt so healthy, just ordered my second and it won’t be the last 👍

30 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Christine 💚 We're sorry your first order took a little longer than expected, but we're delighted the products were worth the wait! Thank you for your continued support—we're thrilled you've already placed your second order.

Rated 5 out of 5 stars

Wow…

I have been debating buying the purple shampoo and conditioner for months, as I thought it was a bit too pricey. I took the plunge and wow!!! My hair is white through the middle and I dye it with a semi permanent ash colour. It fades to a brassy un even colour. I have used once and can see the difference already. Brassiness faded and a better even colour. Has a healthy shine and feels great. Glad I took the plunge 😃

30 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Amanda 💜 We're so pleased you decided to take the plunge! It's wonderful to hear you've already noticed less brassiness, more even colour and a healthy shine after just one use. We hope you continue to love it!

Rated 5 out of 5 stars

I love these shampoos and conditioners

I love these shampoos and conditioners, helped clear up my flaky scalp loads and my hair loss hasn't been as bad since starting them

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Lorelle 💚 We're delighted our shampoos and conditioners have helped calm your flaky scalp and reduce your hair shedding. Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Fabulous products

I used the super nutrient shampoo and conditioner for the first time today. What fabulous products. My hair was soft and frizz free, I have always tried different expensive products, this is the first time I have felt a difference in my hair from the first use. Even the drying time was quicker and styling was much easier. Thank you so much would recommend to family and friends.
Online ordering was easy and the products arrived when stated.

30 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Janet 💚 We're delighted you noticed such a difference from your very first wash! Softer, frizz-free hair that's quicker to dry and easier to style is wonderful to hear. Thank you for your lovely recommendation and kind words about our delivery too.

Rated 5 out of 5 stars

Fabulous natural products with no…

Fabulous natural products with no nasties.

I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too.

I was so thrilled I ordered various items to gift to friends, Unfortunately the package took a hit during transit and three of the bottles arrived dented, however, after contacting customer services the problem was resolved quickly and professionally.

Excellent products and a great company.

29 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Elaine 💜 We're delighted you're enjoying the Purple Shampoo and Conditioner and that you're loving both the results and the natural ingredients. We're sorry your gift order took a knock in transit, but we're pleased we could get everything sorted quickly for you. Thank you for your wonderful support!

Rated 5 out of 5 stars

Brilliant

What a brilliant product. My shampoo x condition are brilliant..ive used them several times and my hair lovely silky and soft. They colour after uses is great. Its isn't brassy its silky grey . I would recommend it to friends and family to buy the product x

29 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Dawn 💜 We're delighted you're loving the Purple Shampoo and Conditioner! It's wonderful to hear your hair is feeling silky and soft, and that you're enjoying the beautiful silver tone. Thank you so much for recommending us to your friends and family.

Rated 5 out of 5 stars

Delighted with this product and the company’s service.!

I have received several orders from Cornish Seaweed Bath Company. All have come very quickly with secure packaging.
I have very fine difficult hair and I can honestly say my hair has never felt or looked so good. Thank you.

13 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Margaret 💚 We're so pleased you've had such a positive experience with both our products and our service. Hearing that your fine hair has never looked or felt so good really means the world to us. Thank you for your lovely review!

Rated 5 out of 5 stars

Speedy delivery, great product

Speedy delivery. I went for the purple shampoo and mousse. My fine, thinning white hair was dull, grey from other purple shampoos and yellows from the sun and heat. All I can say is wow! Hair feels super thick, colour and shine are amazing. Best shampoo I've ever used. I normally wash my hair daily but don't need to with this product.

29 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Nora 💜 What an amazing review! We're thrilled the Purple Shampoo and Mousse have transformed your white hair, leaving it thicker, shinier and brighter. It's wonderful that you're able to go longer between washes too. Thank you for your fantastic recommendation!

Rated 5 out of 5 stars

Lovely shampoo

Lovely shampoo, no additives just goodness & leaves my grey thinning hair lovely & soft, my husband approves, I totally recommend it.

28 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted you're enjoying the shampoo and that your grey hair is feeling so soft. It made us smile that your husband approves too! Thank you for your lovely recommendation.

Rated 5 out of 5 stars

Grey haired girl

I have greying hair which i dont mind at all, but i was advised to get a purple shampoo which i did but from the chemist but I wasnt impressed as my hair felt limp after use, so then i tried Cornish Seaweed purple shampoo and conditioner perfect my hair is a lot healthier and in really good condition but as i only use purple once a week as its for greying hair, i am now going to get the shampoo for thinning hair to boost the condition and hopefully give me some thickness back which with my experience of the purple im sure it will work wonders thanks Cornish Seaweed

29 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Anne 💜 We're delighted our Purple Shampoo and Conditioner have been such an improvement for your greying hair. We hope you love the Super Nutrient Shampoo just as much, and that it gives your hair the extra support you're looking for. Thank you for your lovely review!

Rated 5 out of 5 stars

Have started to use the deox shampoo…

Have started to use the deox shampoo and conditioner and my hair is already feeling the benefit, feels really clean, soft and scalp feels good too. I like the way the company supports you through hints and tips

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're so pleased you're already noticing the benefits from the Detox Shampoo and Conditioner. It's wonderful to hear your hair and scalp are feeling healthier already, and we're glad you've found our emails and guidance helpful too.

Rated 5 out of 5 stars

Great products and very helpful communications.

Ordered from them for the first time a few weeks ago. Delivery was a bit delayed but they were proactive in apologising and explaining this. Really pleased with the products, great communication and help. Will certainly be buying more.

15 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Martin 💚 We really appreciate your understanding regarding the delivery delay, and we're pleased we could keep you updated along the way. It's wonderful to hear you're enjoying the products, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Light Hold Hair Mousses

The light hair mousse is really an excellent product, it makes your hair shine and gives it a natural hold, I would highly recommend this product.

19 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Alan 💚 We're delighted you're enjoying the Light Hold Hair Mousse. It's wonderful to hear it's giving your hair natural hold and shine without weighing it down. Thank you for your recommendation!

Rated 4 out of 5 stars

Hopeful for these products to have a positive effect for me.

Although not the products are giving out the results I have hoped quickly enough, I have decided to try again with the Shampoo and Conditioner and have now added the detox shampoo to the set and really want to persevere with these.
The Seaweed and cinnamon soap smells delicious and is pleasant to use.
The body and face oils are something new to me and although I am not 100% keen on their smells, any moisture on the skin can only do good.
Altogether I really want to trust and persevere with these products.

12 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for your thoughtful review, Carole 💚 We really appreciate you giving the products the time they deserve, and we're so pleased you've decided to persevere with the addition of the Detox Shampoo. It's lovely to hear you're enjoying the Seaweed & Cinnamon Soap too. We hope you continue to see positive improvements over the coming weeks, and we're always here if you need any advice along the way.

Rated 5 out of 5 stars

I love this brand and products

I love the moisturiser! My face has never felt so fresh, my skin looks much smoother and younger. The smell is also amazing!

The shampoo and conditioner smell lovely too. Although it states me hair may get worse before it gets better, after using it for 2 weeks I haven’t noticed anything wrong with my hair.

My colleague comment on the smell of my hair and I’m extremely happy with every product I have.

I will certainly be purchasing this again! Quality and unique products, that do what they ‘say on the tin’.

Honest review of a menopausal woman who is almost 50.

27 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Kelly 💚 We loved reading your review! We're delighted you're enjoying the moisturiser as well as the shampoo and conditioner, and it's wonderful to hear your colleague has even commented on how lovely your hair smells. Thank you for your honest feedback, and we're so pleased the products are working so well for you.

Rated 5 out of 5 stars

Great shampoo

Great shampoo, left the white hair really bright, and lovely and soft

27 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Andrew 💜 We're delighted to hear the Purple Shampoo has left your white hair looking brighter while feeling lovely and soft. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Amazing Products - 5* for all

I started with the Detox Shampoo, Shampoo and Body scrub. All 3 were amazing. For years I’ve had to wash my hair everyday but after 2-3 uses of the detox it felt completely cleansed and I can go 2-3 days. The scrub gave instant results, soft velvety skin and it has a lovely spa like scent. I then ordered the Conditioner, facial wash, body wash and body lotion and would rate all products 5*. I definitely won’t be shopping anywhere else.

26 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're absolutely delighted you're enjoying so many of our products! It's wonderful to hear the Detox Shampoo has helped you go longer between washes, and that you've loved everything else you've tried too. Thank you for your amazing support!

Rated 5 out of 5 stars

Purple shampoo & conditioner

Really pleased with my purchase of the purple shampoo and conditioner.
My hair feels so much more softer.
Also purchased the detox shampoo.
As well as a soap bar ( saving that for my holidays)
Will definitely be buying more. .

8 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Penny 💜 We're so pleased you're enjoying the Purple Shampoo and Conditioner and that your hair is already feeling much softer. We hope you enjoy the soap on your holidays too! Thank you for your lovely review.

Rated 2 out of 5 stars

Expensive shampoo made hair too soft for me.

This expensive shampoo dries out my hair and makes it so soft and floppy, even using very little, that l can’t do a thing with it. My hair is still yellow and brassy. I think marketing has a lot to do with its success.

I wanted to update this review, with the care and response from the company. They explained why my hair may have reacted the way it did due to previous products used. They also refunded me. Incredible customer service, so unusual in today’s market.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave your feedback. We're sorry to hear the Purple Shampoo wasn't the right fit for your hair and didn't give you the toning or finish you were hoping for. Hair can respond very differently depending on its condition and previous treatments, but we completely understand your disappointment. If you haven't already, please do get in touch with us at hello@cornishseaweedbath.co.uk—we'd be very happy to help with advice or arrange a refund under our 60-day guarantee if the products aren't right for you. 💚

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