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Core BalanceReviews 

5,590
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of navigating the website and the straightforward ordering process, often highlighting competitive pricing and prompt delivery. Many consumers are very satisfied with their purchases, noting the good quality of the products, which often arrive well-packaged and in excellent condition. The efficiency of the service, from dispatch to delivery, is consistently mentioned, with many expressing their intent to use the company again. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Evri, including misleading time slots, lost parcels, and items not arriving as expected. There were also occasional reports of incorrect products being dispatched initially, though the company's response to rectify these errors was generally appreciated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, value for money, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy to follow,... See more

Service

People report positive experiences with service, often describing it as very good, efficient, and friendly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Excellent set of weights and mat at a great price. Speedy delivery although the courier sent a misleading time slot for both deliveries. However, both deliveries arrived safely and I am very pleased w... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.6

All reviews

(5,590)

656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yoga Mat

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delivery was also smooth & fast. I'll definitely be ordering all of my yoga items from you in the future 😊

8 June 2026
Core Balance logo

Reply from Core Balance

Hi, thank you for your review! We're delighted to hear you found ordering easy and that delivery was smooth and fast. We really appreciate your support and look forward to your next order!

Rated 3 out of 5 stars

I ordered a yoga mat

I ordered a yoga mat, easy to order - good website . Unfortunately the delivery company Evri failed to deliver or update tracking .
You were very responsive to emails Evri not so. I had to request a refund which is being processed . Dont think Evri knew where parcel was. Unfortunate as I wanted the yoga mat .

14 June 2026
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Reply from Core Balance

Thanks for your feedback. We’re sorry to hear about the delivery issues and appreciate your patience throughout. We’re pleased our team could assist, and we hope we’ll have the opportunity to provide a better experience in future.

Rated 5 out of 5 stars

Easy to order,competitive pricing

Easy to order,competitive pricing, good range of stock, items delivered quickly and well packaged.

8 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the range, pricing, and quick delivery.

Rated 5 out of 5 stars

I ordered these resistance bands for my…

I ordered these resistance bands for my customary yoga class. We have only just started using them, so I haven't had much experience with them, but they
seem perfectly OK. Very reasonably priced for a selection of resistance bands. They will be very useful.

9 June 2026
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Reply from Core Balance

Thank you for your feedback! We’re pleased to hear you’re happy with the value and that the bands are working well so far for your yoga sessions.

Rated 5 out of 5 stars

Good quality yoga mat

Good quality yoga mat, arrived promptly 👍🏼 Thank you

7 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re delighted to hear you’re happy with the quality and prompt delivery.

Rated 5 out of 5 stars

Good product-.good service well…

Good product-.good service well recommended fast delivery and well pace the item

4 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're pleased to hear you were happy with the product, service, and fast delivery. We really appreciate your recommendation!

Rated 5 out of 5 stars

The Pilates mat is comfortable to use…

The Pilates mat is comfortable to use and was delivered promptly.

4 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're delighted to hear you're enjoying the comfort of your Pilates mat and that it arrived promptly. Enjoy using it!

Rated 5 out of 5 stars

Order was processed same day and…

Order was processed same day and delivery came within 3 working days. Love the 90cm foam roller. Would recommend Core Balance and buy from them again.

11 June 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad your order arrived quickly and that you're enjoying the foam roller. We really appreciate your recommendation and look forward to seeing you again.

Rated 1 out of 5 stars

Disappointed

Still waiting for item 7days after order placed!
Advertisement stated 2-4 days delivery!

10 June 2026
Core Balance logo

Reply from Core Balance

Good morning Christine

Thank you for taking the time to leave a review. I can see that one of my colleagues is now looking to resolve this for you.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Good service friendly company

I was very pleased with the service given by Core Balance. They are a very efficient friendly company and I would recommend them. Product arrived quickly and well packed. I will shop there again.

8 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're really pleased to hear you were happy with our service and delivery. We appreciate your recommendation and look forward to seeing you again.

Rated 4 out of 5 stars

Great service

Great service. My only grip is the delivery driver left the package outside my block of four flats in the open

9 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you were happy with the service, and we're sorry to hear about the delivery being left in an unsafe place. We really appreciate your feedback.

Rated 5 out of 5 stars

Great product & service

Delivery was quick, quality product just as advertised and enjoying the use of it

9 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you're happy with the quick delivery and quality of the product, and that you're enjoying using it.

Rated 5 out of 5 stars

Excellent Product Excellent Service, Love my new Hoop

Hi All,

Just want to say that from start to finish core balance have been great, as a brand new hula hopper i was guided what to go for, excellent product and excellent service, have already told my mother who will be ordering also. 5 Stars all the way.

16 June 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review! We're delighted to hear you’re enjoying your new hoop and had such a positive experience with our service. We really appreciate your recommendation.

Rated 5 out of 5 stars

The weights were delivered promptly

The weights were delivered promptly. It was exactly what I ordered and how I expected it to be. The frame for the weights was easy to put together. I love the design and the colours of the weights too. Thank you

9 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad your weights arrived promptly and were exactly as expected. It's great to hear you’re happy with the design and that the frame was easy to assemble.

Rated 5 out of 5 stars

Despite delivery delay

Despite delivery delay. Product well wrapped and good quality and u think good value

8 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you're happy with the quality, packaging, and value of the product, and we appreciate your patience regarding the delivery delay.

Rated 5 out of 5 stars

Good quality

Product just as described easy to order. Delivered quickly. Good quality.

8 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you found the ordering process easy and are happy with the quality and quick delivery.

Rated 5 out of 5 stars

Excellent!

8 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're really glad you're happy with your experience.

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