Well having had a Blepharoplasty on my eyes today and a CO2 laser. I am feeling extremely comfortable. The procedures were done with great professionalism and accuracy. I was given a bag of all I wo... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I can't praise Coppergate clinic enough. I had upper and lower blepharoplasty with Christopher West 2 months ago and the whole experience and results have been phenomenal. All the team are fantastic,... See more
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Thank you 🙏 once again Jo Reilly for the treatment's and advice you give me.I have been seeing you for many years and you have never failed to make me look and feel many years younger than my actual... See more
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Fantastic clinic. Beautiful deco, really friendly staff, Alison was amazing as was Mr Bhatt. The whole experience was very relaxing and every step of my procedure was clearly explained. Felt a bit wob... See more
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Company details
Written by the company
We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.
Contact info
Coppergate Clinic | 8 Coppergate, YO1 9NR, York, United Kingdom
- 01904 675222
- info@coppergateclinic.co.uk
- coppergateclinic.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I was given all the information I need…
I was given all the information I need to make an informed decision, very pleasant doctor, I will be booking in soon !
7 May 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Lynn. Thank you for your kind words. We're so pleased to hear that you felt well-informed and comfortable during your consultation, and It's great to know that our team made a positive impression. We look forward to seeing you again soon when you're ready to book in. Kind Regards, Coppergate Clinic.
Warm welcome
Warm welcome, helpful and informative.
Consultation put us at ease of explaining the procedure, the risks associated, recovery time, and what to expect from the results.
Great experience, booked there and then
6 May 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Antony. Thank you so much for your kind feedback. We're really glad to hear you felt welcomed and well-informed throughout your consultation. It's so important to us that patients feel at ease and fully understand every step of the process. We're delighted you had a great experience and chose to book with us - looking forward to seeing you again soon! Kind Regards, Coppergate Clinic.
Breast reduction & uplift surgery
After a lot of research into different breast surgeons, I decided to book a consultation with Dr Will Holmes due to his extensive work within breast surgery. After speaking with Dr Holmes face to face, I was confident that he was the best surgeon for my breast reduction & uplift. He was very informative and reassuring throughout the whole process. Everyone at Coppergate Clinic from the receptionists to all of the healthcare staff are very welcoming, kind and helpful. The aftercare I received from the whole team at Coppergate Clinic was amazing and Dr Holmes was very quick to respond to any queries I had whilst in the healing stage. I had very high expectations for the results post op and can gladly say that he has exceeded my expectations!! I have very thin scars and I have gained a lot more confidence now that I have had this surgery. I couldn’t be more thankful and would highly recommend him and Coppergate Clinic to anyone looking at getting cosmetic surgery.
20 March 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Ceara. Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear how confident and supported you felt throughout your journey with Mr. Holmes and the entire team at Coppergate Clinic. It means a great deal to us that we could exceed your expectations and help you feel more confident in yourself - that’s exactly what we aim for. We’ll be sure to pass on your kind words to Mr. Holmes and all of our staff. Wishing you continued happiness and confidence as you enjoy your results! Kind Regards, Coppergate Clinic.
Reply from Coppergate Clinic
Dear, Joanne. Thank you for your review. That’s fantastic to hear, we're so glad that you’re feeling great just 8 days post-op! We’re thrilled you’re happy with how things are going. Don’t hesitate to reach out if you need anything as you continue healing, we’re here for you every step of the way. Kind Regards, Coppergate Clinic.
Excellent!
Excellent!! All the staff are very polite
I would highly recommend coppergate to all my friends
1 May 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Thirkill. Thank you so much for your lovely review. We're so pleased to hear you had such a positive experience with our team. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to welcoming you or your friends anytime! Kind Regards, Coppergate Clinic.
I had Botox and filler with Jo today at…
I had Botox and filler with Jo today at the clinic. I was abit unsure about filler but Jo was super knowledgeable, was totally informative and unbiased without any pushy sale techniques , that I have experienced elsewhere. I decided to go with a small filler in my lip lines and am so pleased I did! It has made a big difference ! Jo is very patient and extremely knowledgeable. I don’t think I would go anywhere else ! I travel from Liverpool to see her in York at the clinic it’s worth it !
30 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, LMC. Thank you so much for your lovely review. We're absolutely thrilled to hear how happy you are with your treatment and your experience with Jo. Her knowledgeable, patient, and honest approach is something we're very proud of, and it's wonderful to know it made such a difference for you. It means so much that you travel all the way from Liverpool to see us, what a compliment! We look forward to welcoming you back to the clinic again soon. Kind Regards, Coppergate Clinic.
First visit
I was made to feel welcomed as soon as I entered the clinic. Lovely atmosphere and spotless as you'd expect. This was my first meeting with Mr James Smith, he was professional and friendly. As this will be my first ever surgical treatment, he explained in detail what can be expected (even the bits that might be uncomfortable!), how the procedure willbe performed, what to expect after the procedure, any complications and any risks involved. I felt at ease and confident that my procedure will be carried out with the utmost care and consideration. My first experience is definitely 5*
30 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Jan. Thank you so much for your thoughtful and detailed review. We're delighted to hear you felt welcomed and comfortable from the moment you arrived. Mr. James Smith and the entire team are committed to providing clear, honest, and compassionate care, especially when it's a patient's first surgical experience. It’s wonderful to know you felt informed and reassure, we’re confident you’ll be in excellent hands. We truly appreciate your kind words and 5-star feedback! Kind Regards, Coppergate Clinic.
upper eye lids
Today I had my upper eye lids done which I was looking forward to. I didn’t feel worried at all. The surgeon & nurse made me feel very relaxed. They chatted to me through the whole of my procedure & I felt very at ease. I would highly recommend Coppergate clinic. Very professional & friendly.
28 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Dawn. Thank you so much for your wonderful review. We're so glad to hear that you felt relaxed and at ease throughout your procedure. It's great to know the surgeon and nurse made you feel comfortable and confident. We’re grateful for your recommendation and are thrilled to hear you had such a positive experience at Coppergate Clinic. We look forward to welcoming you back whenever you need us! Kind Regards, Coppergate Clinic.
Welcoming reception staff
Welcoming reception staff, lovely reception area
Detailed explanation given by the consultant. Very friendly but thorough and professional in all aspects
28 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Andrew. Thank you for your kind review. We're so glad to hear you felt welcomed by our reception team and that you had a positive experience with the consultant. Providing a friendly yet professional environment is something we strive for, and it’s great to know we achieved that for you. We look forward to seeing you again! Kind Regards, Coppergate Clinic.
CO2 laser and previous upper blephroplasty.…
I have had an upper bleph previously under the c/o Dr N Rhodes in 2022 and I was very pleased with the outcome.
Trusting his professional judgement, I have just had CO2 laser resurfacing for skin tightening and in hope that I might get some improvement in the appearance of small malar bags. In view of my age , it made sense to engage in full face and neck resurfacing. This treatment requires a period of time off work as induces swelling to the face . However, I am trusting the process and I feel confident that this will have a positive impact on my wellbeing .
Mr Rhodes and his team, anaesthetist, pre and post treatment nurses and staff in theatre all caring and made me feel at ease .
A positive experience so far .
Clare ( aged 54) .
28 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear Clare,Thank you so much for taking the time to share your experience with us. We're truly grateful for your kind words and delighted to hear that you felt well cared for throughout your treatment journey.
It’s wonderful to know that you were pleased with the outcome of your previous procedure, and we’re honoured that you chose to place your trust in Mr Rhodes and the team once again for your CO2 laser resurfacing. Your thoughtful acknowledgment of our clinical and support staff means a great deal. Everyone involved strives to ensure a safe, comfortable, and positive experience for our patients.
We understand the recovery period can be a commitment, and we appreciate your patience and trust in the process. We're confident you’ll begin to see the benefits as your healing progresses, and we’re here to support you every step of the way.
Wishing you continued improvement and wellness. Thank you again for trusting us with your care. Kind Regards, Coppergate Clinic.
Eyes
Had my review today 8 weeks after Blepharoplasty. Very pleased with the results & healing process. I highly recommend the Coppergate clinic & especially my surgeon James Smith.
28 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Fleur. Thank you for sharing your feedback following your review! We're so pleased to hear that you're happy with your results and the healing process after your blepharoplasty. It’s always rewarding to know that our patients feel confident and satisfied with their care. We'll be sure to pass along your kind words to Mr. James Smith and the entire team at Coppergate Clinic. Your recommendation means a great deal to us. Wishing you continued confidence and happiness with your results! Kind Regards, Coppergate Clinic.
Amazing surgeon. Amazing clinic!
From booking my consultation, everyone i have encountered at Coppergate have been the loveliest, most welcoming professionals. I have just had my surgery yesterday and I am so happy. From arriving yesterday everyone was so caring, reassuring and made the whole process so much less daunting. Ciarstan McArdle completed my surgery and I am so happy with my results and cannot wait for the next few months when everything is completely healed. I would 100% recommend this surgery to anyone considering.
25 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Paige. Thank you so much for your lovely review! We're absolutely delighted to hear that you felt welcomed, cared for, and reassured throughout your journey with us. It’s wonderful to know you’re already happy with your results, and we’re so excited for you to see the final outcome as everything heals. We’ll be sure to pass your kind words on to Miss Ciarstan McArdle and the rest of the team. Thank you again for your recommendation - it truly means the world to us! Kind Regards, Coppergate Clinic.
Fantastic service..nothing to much…
Fantastic service..nothing to much trouble..100% recommend
24 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Deecee. Thank you so much for your kind words! We're thrilled to hear you had a great experience and really appreciate your recommendation. It means a lot to our team to know we made a positive difference. Kind Regards, Coppergate Clinic.
As usual a great experience for…
As usual a great experience for Profhilo with Jo! Thank you.
24 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Kathryn. Thank you so much for your lovely feedback. We're so pleased to hear you had another great experience with Jo for your Profhilo treatment. We’ll be sure to pass on your thanks, she’ll be delighted! Kind Regards, Coppergate Clinic.
Always professional in immaculate…
Always professional in immaculate surroundings
22 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Gill. Thank you for your kind words! We're delighted to hear that you appreciate our professionalism and clinic environment, maintaining high standards for our patients is so important to us. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.
Reply from Coppergate Clinic
Dear, Sinead. Thank you for your review. We really appreciate your continued support and always love seeing you at the clinic. We're looking forward to welcoming you back into the clinic soon. Kind Regards, Coppergate Clinic.
I rang coppergate with my concerns re a…
I rang coppergate with my concerns re a recent op. They kept me informed and rang me back asap. An appointment was made for the next day and the problem was resolved quickly and efficiently. Friendly but professional atmosphere in the clinic. Great experience 😀
17 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Patricia. Thank you for taking the time to leave such a lovely review. We're so glad we were able to address your concerns quickly and that you felt supported throughout. It's great to hear you had a positive experience with our team and your kind words mean a lot to us! Kind Regards, Coppergate Clinic.
Fantastic experience at the Coppergate
Fantastic experience at the Coppergate Clinic. I had a Breast augmentation and from start to finish the staff have been very professional, ensured I have all the necessary information and expressed care and compassion. The clinic is amazing.
15 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Jamie. Thank you so much for your kind words. We're absolutely delighted to hear that you had a fantastic experience with us. Providing professional care, clear information, and compassionate support is always our priority, and we’re so glad it made a positive impact on your journey. We’re thrilled with your results and look forward to supporting you through the rest of your recovery! Kind Regards, Coppergate Clinic.
Great experience as always.
Great experience as always. Staff are brilliant.
15 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, GP. Thank you so much for your continued support and kind words. We’re so glad to hear that you’ve had another great experience with us. Our team will be thrilled to hear your feedback. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.
Upper blepharoplasty at Coppergate Clinic
I had my upper blepharoplasty last week with James Smith at the Coppergate Clinic York. The procedure went smoothly, and even though it’s early days, I can already see a huge difference. My eyes look more open, refreshed, yet totally natural. I’m so happy with the result so far. All the staff at Coppergate Clinic have impressed me, especially my surgeon James, and his assistant Nikki who were both kind and professional during my surgery and made me feel very much at ease. Thank you for making me feel so much better about myself, I shall definitely be returning in the future.
7 April 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Natsbee. Thank you so much for your wonderful review! We’re so pleased to hear that your experience with us, from the procedure to the care you received, was positive. It’s fantastic that you’re already seeing such great results and that you felt at ease throughout your journey. We’ll be sure to pass on your kind words to Mr James Smith, Nikki, and the rest of the team. We’re excited to support you as you continue to heal and look forward to welcoming you back in the future! Kind Regards, Coppergate Clinic.
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