Copperbath Co. of Mayfair Reviews 28

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Cant find the Guage Gage of the copper They dont tell me, so far, and it is quite important ? I was meaning this info, on your site, for copper. COPPER BATH 14 Gauge (0.0641 inches): Among the... See more

Company replied

Rated 5 out of 5 stars

I love love love my new bath, it is stunning. Having recently done an en suite renovation, I’d spent a lot of time and effort looking for the perfect bath to give it the wow factor. The Kingston bath... See more

Rated 5 out of 5 stars

I had spent a few weeks researching copper baths however found that many companies had ridiculous lead times/baths were out of stock. I settled on the "Oxford" from the Copper Bath Company. Excellent... See more

Rated 5 out of 5 stars

Absolutely great customer service from Steve at the Copper Bath Company. From my first enquiry until delivery, he answered all my questions and queries and kept me informed as to the progress on my... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Bathroom Supply Store
  3. Outdoor Bath

Written by the company

At Copper Bath Company, we specialise in high-quality copper baths, taps, and accessories, offering a range of classic, modern, and bespoke designs. We work closely with tradespeople ranging from architects and interior designers to plumbers and bathroom suppliers —ensuring every project receives expert guidance and support. Our mission is to provide exceptional products paired with outstanding customer service, giving every customer a luxurious and personalised experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

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Rated 5 out of 5 stars

It was a fantastic decision to request…

It was a fantastic decision to request free samples at first, as it allowed us to choose aged copper over polished finishes. Just a week later, our beautiful bath arrived, elegantly packaged. It’s amusing how my wife points out that I now spend more time soaking in the tub than watching TV! The heat retention is truly impressive.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier with our…

We couldn’t be happier with our Sandringham! We were initially unsure if a copper bath would fit in with our Victorian terrace, but it has truly become the focal point of the bathroom. In real life, the finish is absolutely gorgeous and much warmer than it looks in the photos. The delivery person was very helpful, assisting us in getting it into the hallway, and the whole process went off without a hitch. It was definitely worth every penny!

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Steve was great

Steve was great, helped me a lot in choosing our bath from overseas. Wasn’t the easiest process but it was well managed and soooo worth it ! The bath is so cool and will be much loved party of our new home ! There are so many beautiful ones to choose from it’s hard!

17 September 2025
Rated 5 out of 5 stars

very prompt response to my query

very prompt response to my query, much appreciated

5 September 2025
Copperbath Co. of Mayfair logo

Reply from Copperbath Co. of Mayfair

We’re really pleased we could respond so quickly and help! It’s great to know our support made a difference.

Rated 5 out of 5 stars

Steve was incredibly helpful in…

Steve was incredibly helpful in relation to a stain issue that I had with a copper bath owing to a water leak. I would highly recommend.

29 August 2025
Unprompted review
Copperbath Co. of Mayfair logo

Reply from Copperbath Co. of Mayfair

I really appreciate your feedback! I’m glad I could help you resolve the issue, even though the bath wasn’t purchased from us. It’s great to hear you found the support helpful, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Great product and customer service was…

Great product and customer service was second to none, will definitely recommend and be a returning customer. Thank you!

15 August 2025
Unprompted review
Copperbath Co. of Mayfair logo

Reply from Copperbath Co. of Mayfair

Thank you so much for your kind words Ben! We’re delighted to hear you’re happy with both your product and the service you received. Recommendations and returning customers mean the world to us, and we truly appreciate your support. We look forward to welcoming you back again soon!

Rated 3 out of 5 stars

Cant find the Guage Gage of the copper…

Cant find the Guage Gage of the copper They dont tell me, so far, and it is quite important ?
I was meaning this info, on your site, for copper.
COPPER BATH

14 Gauge (0.0641 inches): Among the thickest available for copper bathtubs, 14-gauge offers superior durability, excellent heat retention, and a luxurious feel. These bathtubs are less likely to dent or bend, maintaining their beauty for many years.

16 Gauge (0.0508 inches): A common choice for copper bathtubs, 16-gauge provides a good balance between durability and affordability. It still offers excellent heat retention and durability but is slightly lighter and more cost-effective than 14-gauge.

17 August 2025
Unprompted review
Copperbath Co. of Mayfair logo

Reply from Copperbath Co. of Mayfair

Hello James,

Thank you for your message. We haven’t come across an email from you yet, but we’d be more than happy to help. All of our baths are crafted from high-quality 16-gauge copper, and you can find full details along with specifications in our technical data sheets. If you’d like, please resend your enquiry and we’ll make sure to get back to you quickly.

Rated 5 out of 5 stars

Absolutely great customer service from…

Absolutely great customer service from Steve at the Copper Bath Company. From my first enquiry until delivery, he answered all my questions and queries and kept me informed as to the progress on my bath, even providing me with a tracking number.
The bath looks great, it’s exactly what i needed and was hoping for.
I highly recommend and would order from Steve again in the future.

31 July 2025
Copperbath Co. of Mayfair logo

Reply from Copperbath Co. of Mayfair

Thank you for your lovely review Emma, it was a real pleasure working with you too.
Please send us some pics when your project is completed!
Thanks again

Rated 1 out of 5 stars

BE AWARE !

I placed an order and paid on 5th November and still no product has arrived (16th Jan). I have left several messages and have had no response, no one ever answers the phone. Appalling service. Are they still in business ?
I would certainly not recommend that anyone uses this company

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic to deal with

Fantastic to deal with, straight forward and honest. Delivered a great product and we are more than happy. Would highly recommend to anyone that wants a good quality tub.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Better quality than other copper baths

I had spent a few weeks researching copper baths however found that many companies had ridiculous lead times/baths were out of stock. I settled on the "Oxford" from the Copper Bath Company. Excellent quality; solid copper inside and out, and delivered in 2 weeks. A very happy customer :)

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Luxury beautiful bath@ great price

I bought Carnaby copper bath from this company and I can honestly say that they exceeded my expectations in professionalism and the quality of the bath!
Communication was superb and delivery was on time. Special thanx to Steve who was always available to answer all my questions.I would recommend this company to all that are looking for pure luxury at very competitive prices!

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Copper Bath.

Hi, I purchased the Carrnaby Copper bath from Copperbathcompany in August. Website was easy to navigate, the personal service and expertise were second to none. I have recommend them to friends and would highly recommend to anyone looking up to purchase his high end product.

12 August 2023
Unprompted review

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