Coppenwall Estate Agents Rossendale Reviews 

438
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, supportive, and genuinely helpful throughout their property journeys. Many people highlight the team's excellent communication, noting that they are kept well-informed with quick updates and clear explanations at every stage. The service provided is frequently described as efficient and straightforward, making potentially stressful processes feel much easier. Reviewers appreciate the proactive approach of the team, noting that issues are resolved promptly and effectively, often going above and beyond expectations. Many customers also find the user experience to be seamless, with agents being knowledgeable about properties and areas, contributing to a smooth and enjoyable journey from viewing to sale. This consistent dedication results in a highly recommended service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

Customers consistently report positive experiences with response times, highlighting excellent communication... See more

User experience

Customers consistently note positive experiences with user experience, describing it as enjoyable, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we were nervous to start the house viewing process and throughout the whole journey Coppenwall were really supportive. The agents that showed us around the properties were r... See more

Company replied

Rated 5 out of 5 stars

Millie has been incredibly helpful and taken initiative to answer my question marks around the area, things to do nearby and transport links without being asked. I think this a really great skill a... See more

Company replied

Rated 5 out of 5 stars

Having being a renter for a number of years ( having owned) it was a little nerve racking going back into property purchasing arena again! We found a property after only two viewings both with coppen... See more

Company replied

Rated 5 out of 5 stars

In a difficult market they never stop trying to achieve a sale for us. Constantly trying new approaches and marketing initiatives Very helpful and open staff, you can leave them to get on with thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Media and Marketing Agency

About Coppenwall Estate Agents Rossendale

Written by the company

Coppenwall Estate Agents Rossendale

We use new technologies and innovative ideas to get your property sold.

Buying & selling houses can be tricky, we care about our customers & we'll guide you through the process.


Quick Links

Book a Property Valuation

View Our Properties for Sale

Contact The Team

Rent Your Property With Coppenwall

Contact info

4.9

Excellent

TrustScore 5 out of 5

438 reviews

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4.9

All reviews

(438)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Selling a home

Having not sold/ purchased a property for some time, its hard to keep abreast of the procedure, time scale and general ups and downs. Millie at Coppenwall helped me through these in a fair and practical way. As a individual of older years I sometimes find it frustrating dealing with computers and modern modes of communication. I'm glad to say I recieved help in the good old fashioned way of talking.

1 May 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thank you so much for your thoughtful review.

We know that buying or selling a home can feel overwhelming, especially if it's been a while since you've been through the process. We're delighted to hear that Millie was able to guide you every step of the way with clear, honest advice and practical support.

Technology has its place, but we firmly believe that nothing replaces a friendly conversation when you need one. It's wonderful to know that our personal approach made a real difference to your experience.

Thank you again for choosing Coppenwall. It was a pleasure to help you, and we wish you all the very best for the future. If you ever need us again, we're only a phone call away!

– Team Coppenwall 🏡

Rated 5 out of 5 stars

Absolutely first class service

The team at Coppenwall are really good at keeping you up to date on the progress of your sale. They keep you informed at every stage They have secured our sale within 5 months of the offer being received I am very satisfied with the service and recommend anyone in the area to engage them with your sale

30 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thank you so much for your wonderful review!

We're delighted to hear that you were happy with the service you received. Keeping our clients informed throughout the selling process is something we take great pride in, so it's fantastic to know that our communication helped make your experience a positive one.

Congratulations on your successful sale! We really appreciate you placing your trust in Coppenwall, and your recommendation means a great deal to the whole team. If we can ever help you, your family or friends in the future, we'd be delighted to do so.

Wishing you all the very best in your new chapter!

– Team Coppenwall 🏡

Rated 5 out of 5 stars

Very professional and responsive

Very professional and responsive, always happy to help and friendly service

29 April 2026
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Great review for Team Coppenwall, thanks and keep in touch - 👍

Rated 5 out of 5 stars

Exceptional Service from Jen in Lettings

I recently worked with Jen from Coppenwall Estate Agents Rossendale to let out my property, and the service was exceptional. Her communication was clear and consistent throughout the entire process, and she kept me fully informed at every stage. Thanks to her efficiency and professionalism, my property was let out very quickly. I highly recommend Jen for anyone looking for a smooth and stress‑free letting experience.

29 April 2026
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Jen does an incredible job looking after our landlords and tenants, and feedback like this means the world to us. Reviews like yours help more homeowners discover the service we provide and give them the confidence to let their property with Coppenwall.

A huge thank you, Steven, for taking the time to leave such kind words. We really appreciate your support, and we look forward to working with you again in the future. Keep in touch! 👍🏡

Rated 5 out of 5 stars

Used Emma and the team a few times and…

Used Emma and the team a few times and I think they are the best around. Great communication, advice and just a nice bunch of people. 1000% recommend.

28 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thanks for the great review and compliments on the team! keep in touch 👍

Rated 5 out of 5 stars

Excellent letting service

Coppenwall provided an accurate pre letting valuatuon, stunning photography for the advertisement online, received and managed multiple enquiries and accompanied viewings, gave us prompt updates and obtained a tenant who was referenced, etc within hours and arranged a start date together with the necessary legal particulars. We would highly recommend Jen and the staff at Coppenwall.

11 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Lovely review for Jen and our lettings team, thanks for your kind words and keep in touch! 👍

Rated 5 out of 5 stars

Great experience!

Millie was very professional, personable and friendly when dealing with my enquiry about I property that I was interested in viewing. The booking process was handled quickly and a naturally agreed date and time arranged with reminders as follow up. Quick communication after the viewing (sadly the property was not suitable) and a first peek invite sent in case of other suitable properties in the future. Impressive. Would recommend.

20 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Lovely review....we do like to keep people updated and in the loop with new properties, thanks for your kind words... 👍

Rated 5 out of 5 stars

Understanding and Thoughful

Coppenwall have been amazing to work with so far. I am currently finishing the survey process and they have been in contact with me, giving me updates and ensuring I stay on track.

I got myself almost an immediate reply when asking to view the house and they were very kind when showing me around the house.

Any questions I've asked Mia has responded promptly and clearly. Even giving me recommendations for solicitors and surveyors if I needed them. She has stayed patient even with the delays of my Mortgage Offer and offered any help need at every step so far.

21 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

What a lovely review for our team and especially Mia, thanks and all the best in your new home. 👍

Rated 5 out of 5 stars

The staff are friendly

The staff are friendly, honest and reliable. Very helpful and informative when viewing and enquiries when buying a house. They are also quick to get back to you.

14 April 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Great review many thanks, 👍

Rated 5 out of 5 stars

Excellent communication

I’ve used coppenwall to both buy and sell and on both sides they’ve been great! The communication is excellent and it really make a difference- selling/buying is bound to be stressful but the fact they keep you updated really helps things go smoother.

26 March 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Amazing review Amy, its been our pleasure...

Rated 5 out of 5 stars

Great Team!

The lettings team (Jen specifically - thanks), really went the extra mile to help us rent a property in a very tight time scale. The whole process was simple and hassle free because everything can be filled in online. Highly recommended!

The house buying/sales team are also fantastic people and were always helpful throughout a parallel process.

20 March 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thanks for the great Lettings review Craig 👍

Rated 5 out of 5 stars

Always helpful and pleasant

Always helpful and pleasant. Nothing too much trouble and kept you informed of all procedures.

2 March 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thanks for the review, all the best...

Rated 5 out of 5 stars

I would like to thank Jen for her…

I would like to thank Jen for her support in renting out my property. Jen went above and beyond to find me some lovely tenants and I totally recommend this lovely company for your tenant find and the ongoing management service of your rental properties.

23 February 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Lovely review for Jen our lettings manager, thanks Ann.. 👍

Rated 5 out of 5 stars

From my very first enquiry to…

From my very first enquiry to Coppenwall and Jen I have been treated with a first class service. Very efficient and very conscientious, always responds to queries promptly and actions accordingly. In particular Jen has been amazing and from start to moving in my house Jen acted in a professional manner with a very personal style

23 January 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Another great review for Jen our lettings manager, 👍

Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough. Popped into the office to discuss a valuation of our property. It was live with stunning pictures within the week. It was sold within 2 weeks. Coppenwall took care of everything, viewings, sharing vital feedback, offering advice. Made the process seamless for us!

12 February 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Brilliant review Natalie, happy to help, thanks, 👍

Rated 5 out of 5 stars

A great team and the service was…

A great team and the service was faultless. The house was valued, photos taken, marketed, and then sold in just over a week!

23 January 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Great result Danny, thanks for using Coppenwall 👍

Rated 5 out of 5 stars

Fantastic service

Fantastic service, amazing team. Would highly recommend.

22 January 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Congratulations on writing our 400th Trustpilot review - 5 stars as well, Thanks Michelle, we're always here for you 👍

Rated 5 out of 5 stars

Excellent team!

Our first meeting was with Leon, who evaluated our flat. Leon was professional, knowledgeable and efficient. Once we accepted Coppenwall as our agent, our photos were taken promptly by Duane, and our ad was up within a few hours. The photos taken were a really beautiful representation of our flat, as well as the outside space and overall building.

Our property was added as a premium listing as well, without any prompt from ourselves (a lovely extra touch).

The dashboard has been really helpful for us as we can check the progress and how many views our property has had.

Duane handled our viewing, which took the stress off of us. The viewing went well, and we were able to accept an offer!

Our experience so far with Coppenwall has been friendly, informative and efficient. We have not had to chase for information or updates, and the whole team have been great! Really proud to have been the first Burnley property represented by Coppenwall!

21 January 2026
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Absolutely amazing Review for Coppenwall Estate Agents Burnley! Thanks, Victoria and as always we'll keep in touch. 👍

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