Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.
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See what reviewers are saying
The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... See more
Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... See more
Company replied
It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... See more
Company details
Written by the company
Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.
Contact info
Kemp House, EC1V 2NX, London, United Kingdom
- 02045383385
- hello@coplandpost.com
- coplandpost.com
3.0
Average
272 reviews
Hasn’t replied to negative reviews
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👍🏾
Only just started working for the company but so far everything is going well.
Flexible working hours and great line of communication.
6 April 2023
Unprompted review
I have a great working experience with…
I have a great working experience with Copland post mainly because of two reasons.
First the assistance and guidance provided by the team. If I needed any help the team member is always there for me to help and assist.
That was a huge relief for me while working.
The second one is Payment, there is no delay and problems with the payments.
I got every payment on time, that makes me more committed and motivated to work.
11 March 2023
Unprompted review
The issue of the app for tracking need…
The issue of the app for tracking need to be made concrete. Pick an app that works. Then 1000fliers is a lot as a single task. Can the tasks also be broken down into hours and time frame should also be given.
3 April 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Good experience
Good company, communication buy email, text message always available for anything anytime. I recommend this company for any job!
31 March 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Excellent staff
Excellent staff. Good communication. Supported when help was needed.
22 March 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
My first experience was not great
My first experience was not great. Collection of brochures and distribution took weeks instead of days…
After a while I thought I will try again as it was mentioned they have improved and offer you discount…
New Website doesn’t work properly and keep crashing, my first order and my brochures were lost / damaged, still awaiting refund. Staff email
sounds like they don't really care calling me by different name etc
After many email exchanges I finally reach my patience and level of understanding!
Very poor service and will highly NOT recommend at all!!
7 March 2023
Unprompted review
Reply from Copland Post
Dear customer,
We apologize for the negative experience you had with our business. We take customer feedback seriously and we are sorry to hear that your first experience was not great. We understand that the collection of brochures and distribution taking weeks instead of days can be frustrating, and we apologize for any inconvenience caused.
We are sorry to hear that our new website was not functioning properly and caused issues with your order. We are currently working to improve our website and resolve any issues as soon as possible. We understand how important it is to receive your brochures on time and in good condition, and we apologize for any lost or damaged brochures.
Regarding the staff's email, we apologize for any confusion caused. We strive to provide personalized customer service and sometimes this may lead to unintentional errors. We will ensure that this does not happen again in the future.
We understand your frustration and disappointment, and we appreciate your patience and understanding during this process. We value your feedback and will use it to improve our services in the future. Thank you for bringing this matter to our attention.
Best regards,
Copland Post
Done some leaflet for pro for this…
Done some leaflet for work for this company really straight forward process, good pay and Cleriston has been really helpful and very quick to answer any questions I have had.
6 March 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Extremely quick and efficient business
Extremely quick and efficient business. Would recommend.
21 February 2023
Unprompted review
Applied for job today
Applied for job today. 100% fast and positive response.
15 February 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Applied for my job today
Applied for my job today. They have a good communications base and no problems like other employers.
14 February 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Just applied for the job a day ago and…
Just applied for the job a day ago and so far they seem very professional and regards communication they are extremely good. No issues whatsoever
1 February 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
The hiring process was fast
30 January 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Excellent service
10 November 2022
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Speedy application process
30 January 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Furure employee
No relevant information from me just yet, applied for the job just now, hoping all goes well .
30 January 2023
Unprompted review
Reply from Copland Post
Thank you for your review, our goal is to make our customers and partners satisfied. 😊
Stay clear. Scam artist
Stay clear! Absolute scam. Communication is appauling, slow to answer emails (if at all), mobile number given never answered, web site keeps "accidentally" locking you out or deleting your account so you cannot get updates. Promised dates not delivered. Have report to police and trading standards and raised a fraud case with visa. Stay well clear!!!!!
**update after reply**
I have not been abusive in any of my communication, nor have you raised this before so interesting that this is used only when a negative review is provided.
I am very digitaly aware and the issue is not a "forgotten password" which you have confirmed in email when you stated that you escalated the case to your technical department.
I remain clear, that despite your assurances that this is a scam - as others have also identied. This is based on that you have failed to deliver the product, cannot recall what the order was i.e. "remind me are we printing your order?", selectively respond to emails, do not respond to phone calls and deploy a variety of delaying tactics.
25 January 2023
Unprompted review
Reply from Copland Post
Dear Mr. Cloves,
We apologize for any negative experience you had with our company. We understand that it can be frustrating when things do not go as planned, and we regret that we were not able to meet your expectations. We take all customer feedback seriously and we are always looking for ways to improve our service.
We understand that you have had issues with logging in and forgetting your password, and we apologize for any inconvenience this may have caused. As an NHS employee from Etchingham, we understand that you have a busy schedule and we tried very hard to satisfy your needs.
We apologize for any frustration you may have experienced with our service, but we want to remind you that abusive messages sent to our staff will not be tolerated. We understand that the issue might be related to you not being very good with computers and we would have been happy to assist you in resolving the issue but unfortunately the abuse directed at our staff makes it difficult to do so.
We would like to assure you that we are not a scam, we are a legitimate business and we take the security and satisfaction of our customers very seriously. We strive to provide the highest level of customer service, and we apologize if we did not meet that standard in your experience.
We understand that you have reported the issue to the police, trading standards and raised a fraud case with Visa. We respect your decision and we will fully cooperate with any investigation.
We would like to extend an invitation to reach out to us directly so we can assist you with any issues you may have experienced and help to resolve them to your satisfaction. You can reach out to an independent customer service agent here: coplandpost.com/reportaproblem or call our help line.
Best Regards
Copland Post
Amazing company great service
23 January 2023
Unprompted review
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