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CPH MUSE Reviews 244

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TrustScore 4.5 out of 5

4.5

Women's Clothing Store
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Company details

  1. Women's Clothing Store

Written by the company

Cph Muse blev etableret med ønsket om at skabe et tidløst, skandinavisk og kompromisløst brand. Brandet designer feminine styles med unikke detaljer, som skaber et elegant og tidløst udtryk, der kan kombineres på mange måder og genopfindes sæson efter sæson.

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4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Rated 1 out of 5 stars

No Customer Service

In my case, the shop shipped with GLS. The goods never arrived. I've been in constant contact with GLS and the online shop. The online shop hasn't resolved the matter for three weeks. Customer service is nonexistent.

28 May 2025
Unprompted review
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Reply from CPH MUSE

Hi Claudia

Thank you for your review. We're truly sorry for the inconvenience you experienced with the delivery of your order.

We’ve been in contact with you regarding the issue caused by GLS, and we completely understand your frustration. While the delay was unfortunately outside our control, we recognize that the situation should have been resolved more swiftly.

We’re glad to confirm that your refund has now been processed, and we hope this brings some closure to the matter. Your feedback has been noted, and we’re working internally to improve the way we handle such cases in the future.

If you have any further questions or need assistance, don’t hesitate to reach out.

Best regards,
Signe // Copenhagen Muse

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