Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

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We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more
Company replied
Company details
- Appliance Store
- Electronics Store
- Kitchen Supply Store
- Refrigerator Store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.

Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
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Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent service... only one niggle
I have bought many appliances from Coopers and service has generally been excellent. My only niggle on this occasion is that I was not notified when the item was available for delivery and had to call Coopers. I also did not receive a confirming invoice via email until requested. Delivery was first class by Coopers and installation by Simon Bush. Thank you!

Reply from Coopers Home Appliances
As always we use Coopers
As always we use Coopers, no other. Excellent front of house, customer care, delivery and installation.

Reply from Coopers Home Appliances
Very good service
Very good service , can't fault it. Personal service from sales to delivery.

Reply from Coopers Home Appliances
Excellent as ever
Always very helpful staff who manage to find what you need at a reasonable price. The delivery ans set up service is excellent.

Reply from Coopers Home Appliances
Love this shop full of lovely kit and…
Love this shop full of lovely kit and great staff.

Reply from Coopers Home Appliances
Most helpful in supplying a quality…
Most helpful in supplying a quality washing machine at a fair price, arranging delivery, removing the old washing machine, placing and fitting the new one and checking that all was working. All to a timetable that suited us.

Reply from Coopers Home Appliances
Extremely helpful and knowledgeable
Coopers were so helpful in finding a replacement hob to fit the hole in my granite worktop. Order and delivery went smoothly and they were cheaper than ao.

Reply from Coopers Home Appliances
This shop is something else!
This shop is a perfect example of how an appliance outlet should be. Knowledgeable, competitive, and keen to deliver.
Thank you Cooper’s team.

Reply from Coopers Home Appliances
It is always great to buy from Coopers
It is always great to buy from Coopers. Amazing service, knowledge and friendly staff and a good delivery and installation service.

Reply from Coopers Home Appliances
Great advice on buying a fitted fridge…
Great advice on buying a fitted fridge freezer

Reply from Coopers Home Appliances
excellent service
Staff members were knowledgeable about the products and gave helpful advice. Efficient delivery and installation

Reply from Coopers Home Appliances
Replacing a Bosch dishwasher.
Replacing a Bosch dishwasher.
From first telephone enquiry to delivery and installation, every step of the way was pleasant and stress-free. Thankyou Coopers.

Reply from Coopers Home Appliances
Staff are friendly
Staff are friendly, professional and super helpful. Great range of products.

Reply from Coopers Home Appliances
Good communication and time keeping on…
Good communication and time keeping on delivery.

Reply from Coopers Home Appliances
Entirely positive experience
Wonderful shop and service. They went the extra mile to ensure I bought the right fridge and washing machine and then installed them even though the installation was problematic and needed extra time and skill. I recommend them 100%.

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
GREAT DELIVERY AND SERVICE
The appliance was delivered on time and moved where we needed. The moving crew was polite friendly and flexible. Wonderful experience.

Reply from Coopers Home Appliances
Thank you for delivering quality
Excellent service from purchase to delivery. Very pleased to be able to deal locally with such a professional team.

Reply from Coopers Home Appliances
Really good customer service at all…
Really good customer service at all points, from purchase through to installation. I can fully recommend the whole team at Coopers.

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
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